Overview

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Grand Hotel National

Haldenstrasse 4, 6006 Lucerne, Luzern, Switzerland
+41 41 419 09 09

£151+

Overall guest ratings

8.7/10 Excellent
Based on 653 reviews

Review highlights

  • 9.1
  • 8.9
  • 7.7
  • 4.3

Good to know

  • Spacious rooms
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Grand Hotel National, you'll be centrally located in Lucerne, steps from Hofkirche and Grand Casino Lucerne. This 5-star hotel is within close proximity of Loewenplatz and Bourbaki Panorama.

    Rooms

    Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and espresso makers. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Golf
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 653 reviews
    • 9.1 "Terrific location."
    • 8.9 "Bar is amazing."
    • 7.7 "Good service."
    • 7.5 "Nice rooms."
    • 7.1 "Internet works."
    • 4.3 "Breakfast is below average."
    • 3.0 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 483 reviews
    • 9.1 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Bar is amazing."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 7.1 "Nice rooms."
      9.6 "96% thought the view was good."
    • 6.3 "Average cleanliness."
    • 4.2 "Breakfast is below average."
    • 2.8 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 156 reviews
    • 9.1 "Terrific location."
    • 7.4 "Good pool."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      9.4 "94% thought the view was good."
      7.3 "73% thought rooms were spacious."
    • 6.3 "Vibe was decent."
    • 6.1 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.3 "Breakfast is below average."
    • 2.9 "Terrible value."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 13 reviews
    • 7.6 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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