Overview

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Grand Hotel National

Haldenstrasse 4, 6006 Lucerne, Luzern, Switzerland
+41 41 419 09 09

£149+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 674 reviews

Review highlights

  • 9.2
  • 7.7
  • 7.6
  • 4.0

Good to know

  • Spacious rooms
  • Friendly service
  • Great view

Nearby

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    About

    With a stay at Grand Hotel National, you'll be centrally located in Lucerne, steps from Hofkirche and Grand Casino Lucerne. This 5-star hotel is within close proximity of Loewenplatz and Bourbaki Panorama.

    Rooms

    Make yourself at home in one of the 41 individually decorated guestrooms, featuring minibars and espresso makers. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an indoor pool or an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Golf
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 674 reviews
    • 9.2 "Terrific location."
    • 7.7 "Internet works."
    • 7.6 "Good service."
    • 7.4 "Nice rooms."
    • 5.2 "Average cleanliness."
    • 4.0 "Breakfast is below average."
    • 2.4 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 471 reviews
    • 9.4 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.2 "72% thought rooms were spacious."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.3 "Average cleanliness."
    • 4.1 "Breakfast is below average."
    • 2.4 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 181 reviews
    • 9.0 "Terrific location."
    • 7.0 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.3 "Average comfort."
    • 6.3 "Vibe was decent."
    • 4.9 "Not very clean."
    • 3.4 "Breakfast is below average."
    • 2.1 "Terrible value."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 20 reviews
    • 7.5 "Nice rooms."
    • 7.2 "Good service."
    • 6.3 "Average comfort."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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