Mandarin Oriental Palace, Luzern

5 stars
Haldenstrasse 10, Lucerne, Luzern, Switzerland
Lucerne, Switzerland
+41 41 588 18 88
9.4
Wonderful
based on 228 reviews
228 reviews
Fri 13/2
-
Sat 14/2
1 room, 2 guests
Deals from
£382
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
£382
King room
£884
Deluxe room
£1,192
23 more Mandarin Oriental Palace, Luzern deals
23 more Mandarin Oriental Palace, Luzern deals
Bedroom
Outdoor view
Bedroom
Lounge
Bathroom
Balcony
Lobby
Bedroom
Balcony
Bathroom
Restaurant
Hotel amenity
Balcony
Bedroom
Living room
Bedroom
Bedroom
Restaurant
Bedroom
Bathroom
Bedroom
Bedroom
Other
Banquet hall
Living room
Bedroom
Living room
Bathroom
Bedroom
Bathroom
Bedroom
Bedroom
Restaurant
Dining room
Living room
Bathroom
Other
Stairs
Living room
Other
Other
Bedroom
Bedroom
Bathroom
Balcony
Bedroom
Bathroom
Gym
Living room
Living room
Room amenity
Room amenity
Room amenity
Other
Other
Room amenity
Bedroom
Bedroom
Spa
Room amenity
Photos of Mandarin Oriental Palace, Luzern
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Belle Époque hotel with 4 restaurants and a full-service spa 4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.4
Wonderful rating
Based on 228 verified guest reviews

Latest deals for Mandarin Oriental Palace, Luzern

Fri 13/2
Sat 14/2
Superior room
bed type unknown
£382
nightly with VAT
bed type unknown
£388
nightly with VAT
bed type unknown
£430
nightly with VAT
King room
2 king beds
£884
nightly with VAT
Deluxe room
bed type unknown
£1,192
nightly with VAT
bed type unknown
£1,242
nightly with VAT
bed type unknown
£1,333
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Mandarin Oriental Palace, Luzern

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Meeting/Banquet facilities

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

General

  • Slippers
  • Interconnected room(s) available
  • Lockers
  • Telephone
  • Storage available

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Spa
  • Sauna
  • Steam room

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Media and entertainment

  • Flat-screen TV
  • Library

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Fold-up bed

Things to do

  • Bicycle hire

Fitness

  • Fitness centre

Reviews of Mandarin Oriental Palace, Luzern

9.4
Wonderful
228 verified ratings
Wonderful
170
Very good
20
Good
15
Okay
7
Fair
6
Mediocre
4
Poor
6

Summary of reviews

Guests say
Guests appreciated the hotel's prime location and cleanliness, enjoying beautiful views and welcoming staff. However, many reviews highlighted significant service issues, particularly in the restaurant and room service, which did not meet the expectations of a five-star establishment.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

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Location

Haldenstrasse 10, Lucerne, Luzern

What's nearby

  • Grand Casino Luzern228 yd
  • Hofkirche0.3 mi
  • Bourbaki Panorama0.4 mi
  • Löwendenkmal0.5 mi
  • Lucerne Culture and Congress Centre0.5 mi
  • Glacier Garden0.5 mi
  • Wilhelm Tell Express0.6 mi
  • Luzern Train Station0.6 mi
  • Kapellbrücke0.6 mi
  • Old Town0.7 mi
  • Rathaus Lucerne0.7 mi
  • Jesuitenkirche0.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Mandarin Oriental Palace, Luzern

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
May
£526
£939
Cheapest month to stay with an average 42% drop in price.
Most expensive month to stay with an average 66% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Mandarin Oriental Palace, Luzern

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mandarin Oriental Palace, Luzern

  • If you’re after a cheap room at Mandarin Oriental Palace, Luzern, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mandarin Oriental Palace, Luzern, plan to stay on a Monday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Mandarin Oriental Palace, Luzern was booked for on KAYAK in the last 2 weeks was £432, while the most expensive was £432.
  • How long should you stay at Mandarin Oriental Palace, Luzern? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Mandarin Oriental Palace, Luzern

  • Where is Mandarin Oriental Palace, Luzern located?

    Mandarin Oriental Palace, Luzern is located at Haldenstrasse 10, 0.7 miles from the centre of Lucerne. Grand Casino Luzern is the closest landmark to Mandarin Oriental Palace, Luzern.

  • When is check-in time and check-out time at Mandarin Oriental Palace, Luzern?

    Check-in time is 15:00 and check-out time is 12:00 at Mandarin Oriental Palace, Luzern.

  • How far is Mandarin Oriental Palace, Luzern from the airport?

    Mandarin Oriental Palace, Luzern is 29.9 miles from Zurich. Mandarin Oriental Palace, Luzern is 39.9 miles from Belp.

  • How does KAYAK find such great Mandarin Oriental Palace, Luzern hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental Palace, Luzern in Lucerne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental Palace, Luzern and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental Palace, Luzern.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
0.7 mi
Zurich
29.9 mi

Everything you need to know for your stay in Lucerne