The Inn at Cross Keys Station

8.8
Excellent

Based on 444 reviews
 
66 NW Cedar Street, Madras, OR 97741, United States
  +1 541 475 5800
The Inn at Cross Keys Station - Madras, OR, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline £73
Booking.com £87
KAYAK £87
Priceline
per night
Booking.com
per night
KAYAK
per night

Good to know

Distance to city centre 0.7 mi
Location rating 8.8
Nearest airport Bend/Redmond
Distance to airport 26.9 mi

Rooms

Check-in
Check-out

King rooms

£73+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£73 per night
IMAGE
Unknown
£87 per night
IMAGE
Unknown
£87 per night

Standard rooms

£97+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£105 per night
IMAGE
King bed
£97 per night
IMAGE
King bed
£97 per night

Reviews

Pros

Cons

Traveller rating

118
45
8
1
1

Time of year

Traveller type

Show reviews that mention

+
break going in 2 reviews
breakfast was nice in 92 reviews
comfortable beds in 13 reviews
eggs and bacon in 14 reviews
entry way in 3 reviews
friendly staff in 93 reviews
hot tub in 23 reviews
indoor pool in 37 reviews
madras in 6 reviews
make our own waffle in 2 reviews
muy bueno in 5 reviews
nice hotel in 25 reviews
nice lobby in 3 reviews
quietest motel in 2 reviews
ran all night long in 7 reviews
room smelled smoky in 8 reviews
  • Poor
    Jan 2019
    2.0

    Nightmare day after christmas - stay away from this place

    1) 1st room smelled like poop 2) 2nd room: my 4 yo vomited 3) wanted to charge me for another room to move to another room 4) talked to manager who said I could move to another room if I paid a $50 cleaning fee 5) said that’s ridiculous & wanted to leave with a refund. It’s not my fault that they have mattress pads that don’t protect the mattress. Manager yelled at me over the phone saying I could stay in the room & not have to pay $50 fee. Said I wanted to talk to his supervisor. He gave me manager’s number & said he’s not working now. 6) drive an hour in the snow to bend, because I didn’t want to pay another $50 if my daughter puked again & didn’t feel respected by the desk clerk & manager. 7) talked with the regional manager the next day. He apologized & said he would have refunded the $50. Said they didn’t handle the situation appropriately. Never staying there again & hope no one goes through what I did with a sick kid.

  • Excellent
    Aug 2017
    9.4

    Just what we needed.

    Beautiful hotel! Staff were great, breakfast was delicious!

    Toilet wouldn't stop running.

  • Excellent
    Mar 2017
    10.0

    Beautifully done

    Great new hotel, beautifully done with rich furnishings. Staff was gracious and very helpful. Breakfast was wonderful!

    Pet area was long distance away. This was difficult being disabled

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

When you stay at The Inn at Cross Keys Station in Madras, you'll be 15 minutes by car from The Museum at Warm Springs. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.8 Excellent

Based on 444 reviews

9.3

Service

9.0

Vibe

7.1

WiFi

6.4

Breakfast

Things to know

  • Spacious rooms
  • Clean hotel facilities
  • Nice building
  • Pleasant entrance area

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Business centre
Hot Tub
Indoor pool
Air-Conditioned
24 Hour Front Desk
Free parking
Storage available
Lift
Cribs available
Gift shop
Laundry facilities
No smoking
Express check out
Hairdryer
Free Internet
Pets not allowed

Photos

The Inn at Cross Keys Station - Madras - Building All photos (18)
The Inn at Cross Keys Station - Madras - Bedroom Bedroom (5)
The Inn at Cross Keys Station - Madras - Building Building (2)
The Inn at Cross Keys Station - Madras - Business centre Provided by Hotels.com Business centre (1)
All photos (18)
Lobby (1)
Outdoors (2)
Front desk (1)
Restaurant (1)
Pool (1)
Living room (1)
Conference (2)
Business centre (1)
Bathroom (1)
Bedroom (5)
Building (2)
All photos (18)

Location

Getting around

Bend/Redmond 26.9 mi
Portland 96.6 mi
Sisters, Oregon 31.8 mi
Bend - Riverhouse 39.8 mi

Nearby hotels

Closest

7.7 Good (154 reviews)
0.17 mi
7.7 Good (160 reviews)
0.23 mi
8.3 Excellent (127 reviews)
0.54 mi

Cheapest

7.7 Good (154 reviews)
0.17 mi
7.6 Good (111 reviews)
1.97 mi
7.7 Good (160 reviews)
0.23 mi

Most recommended

8.3 Excellent (127 reviews)
0.54 mi
7.7 Good (160 reviews)
0.23 mi
7.7 Good (154 reviews)
0.17 mi