Overview

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Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

£52+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

6.6/10 Good
Based on 1,282 reviews

Review highlights

  • 8.7
  • 6.6
  • 4.1
  • 3.5

Nearby

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    About

    With a stay at Apart-Hotel Serrano Recoletos, you'll be centrally located in Madrid, steps from National Library and National Archaeological Museum of Spain. This aparthotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 132 air-conditioned rooms featuring kitchenettes. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones and refrigerators, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Laundry service
    • No smoking
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,282 reviews
    • 8.7 "Location is great."
    • 6.6 "Average value."
    • 5.3 "Service is ok."
    • 4.1 "Internet is poor."
    • 3.5 "Not very clean."
    • 3.3 "Not very comfortable."
    • 2.9 "Horrible vibe."
    • 2.8 "Awful rooms."
    View all review categories

    Overall rating

    6.3 Good
    Based on 371 reviews
    • 8.8 "Location is great."
    • 6.1 "Average value."
    • 5.1 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 3.8 "Internet is poor."
    • 3.4 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 3.1 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.6 Good
    Based on 653 reviews
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 6.5 "Average value."
    • 5.0 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.4 "Awful breakfast."
    View all review categories

    Overall rating

    6.4 Good
    Based on 256 reviews
    • 8.9 "Location is great."
    • 6.4 "Average value."
    • 4.8 "Service is below average."
      4.7 "53% indicated the reception staff was not good."
    • 3.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      4.8 "52% criticized the small bathroom."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.1 "Awful rooms."
      2.7 "73% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.7 "For 73%, the rooms looked old."
      2.8 "72% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      3.6 "64% thought they were poorly maintained."
      0.8 "92% had problems with the shower."
      0.6 "94% found problems with the furniture."
      4.8 "52% criticized the small bathroom."
    • 2.8 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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