Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Iberia, British Airways and American Airlines have waived their change and cancellation fees on flights to Madrid Barajas. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights to Madrid Barajas.
The cheapest airline ticket to Madrid from the United Kingdom in the last 72 hours was £10 one-way, and £16 round-trip on the route from London to Madrid. The most popular route is from London to Madrid and the cheapest ticket found on this route in the last 72 hours was £16 round-trip.
In general from United Kingdom, Ryanair, Aeromexico and Aerolineas Argentinas fly the most to Madrid.
Madrid Airport is 8 miles from the centre of Madrid. View on map.
Madrid is served by Madrid Barajas Airport, also commonly referred to as Adolfo Suárez Madrid–Barajas, Barajas, Madrid, Madrid–Barajas, or simply Madrid Airport. The airport code is MAD.
Madrid Barajas is a large airport with 4 passenger terminals. You can use the free shuttle bus service to travel from one terminal to the other. This service runs 24 hours a day, with a frequency every 5, 10 or 20 minutes depending on the time of the day.
You can use either the metro or the RENFE train to get from Madrid Barajas to Madrid city centre. The metro leaves from Terminal 4 towards Nuevos Ministerios, and stops in Barajas the town and the T1-T2-T3 metro stop along the way. The RENFE train also leaves from Terminal 4, level 1, along the C1 and C10 train lines. The length of the trip depends on where you’re heading as the train makes a few stops, but the trip to Atocha, the main train station in Madrid, takes about 30 minutes.
Flights to Madrid Barajas could arrive in one of the 4 terminals of the airport, and while the train and metro services might require a bit of walking to get to the stations, the bus services on the other hand leave the airport from each of the 4 terminals towards different locations in Madrid city centre. The 4 lines to look for are buses 101, 200, EXPRES-203, and N27 EXPRES.
Madrid Barajas airport has 7 public parking areas spread across all 4 terminals, for long term stays, short term parking, as well as a VIP car parks. There is a free shuttle bus that transports passengers from the long term car park to their respective terminals within a few minutes.
Spain has restricted the entry of all travellers except Spanish nationals and residents, and accompanying immediate family members.
Travellers who are residents of Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden or Switzerland may transit through Spain on their way home to their place of residency. The same applies to travellers with a long-term visa issued by a Schengen Member State who are returning to their place of residency.
Immediate family members of Spanish nationals may enter Spain even if unaccompanied by a Spanish national, if they are travelling to join their family member who is already in the country.
Residents of Andorra, Iceland, Norway or Switzerland, as well as long-term visa holders of Schengen member states who are returning home may also enter Spain, as may healthcare and elderly care workers, diplomats, staff of international and humanitarian organisations and military personnel in the performance of their duties. People who can demonstrate proof that they are travelling for emergency family or humanitarian reasons may also enter.
Business travellers with documentation who are arriving from countries in the EU, Iceland, Norway, or Switzerland may enter Spain.
International arrivals may only land at Alicante (ALC), Barcelona (BCN), Fuerteventura (FUE), Gran Canaria (LPA), Ibiza (IBZ), Madrid (MAD), Malaga (AGP), Menorca (MAH), Lanzarote (ACE), Palma de Mallorca (PMI), Sevilla (SVQ), Tenerife-Sur (TFS) or Valencia (VLC).
Effective 15 May 2020, all travellers entering Spain except for freight transport personnel and healthcare professionals who are travelling in the performance of their duties and have not been in contact with COVID-19 patients will be required to self-isolate for 14 days. They will also need to present a completed Public Health Passenger Locator Form upon arrival.
Residency permits and D visas that expired after 14 December 2019 will be accepted for entry to Spain and considered valid for 6 months after the state of alarm has ended.
There are currently 171,964 active cases of COVID-19 diagnosed in ES and 4,353 deaths as of 13 May 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Madrid.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "could not be delayed"
Cons: "I missed my flight because my previous flight was delayed 2.5 hrs"
Cons: "One hour delay"
Pros: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Cons: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Pros: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Cons: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Pros: "I canceled the flight 6 weeks ago, no refund issued."
Cons: "I canceled the flight 6 weeks ago, no refund issued."
Pros: "Boarding was quick and we arrived on time."
Cons: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Pros: "What to like? The rudness? The delays? Or the fights on board!!!"
Cons: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Cons: "flight delayed by more than 1 hour"
Pros: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Cons: "I liked everything"
Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Cons: "The plane seemed very old, toilet in poor condition."
Cons: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"
Pros: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Cons: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Pros: "Crew, polite and friendly"
Cons: "delay of more than 6 hours and incorrect information"
Pros: "company gave out free drinks and snacks"
Cons: "They change the fly departing time with 12 hours before I was flying"
Pros: "Easy to book on phone no problems getting boarding passes etc."
Cons: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Cons: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."
Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"
Pros: "The flight was punctual"
Cons: "I got charged twice for luggage and couldn't get a refund"
Cons: "Rude crew, not organised work , not enough space for legs"
Cons: "I had to make my own way home from Manchester.. plane diverted due weather."
Pros: "Leg room and reclining"
Pros: "On time , crew good... no complaints"
Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."
Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Pros: "Everything was awesome!!! I am going to buy only from you my next flights."
Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"
Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Cons: "Space to sit, especially when seated in the middle"
Pros: "Can't say that I liked anything at all."
Cons: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Pros: "Good price, comfortable seats, nuce food and candies"
Cons: "No online check-in. 1 hour waiting for nothing."
Pros: "First time flying with them. Strongly recommended!"
Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"
Pros: "The crew is very good"
Pros: "Seemed like a technical problem. The pilot wouldn't give up any information."
Cons: "Small seats with little legroom"
Pros: "All was very efficient, food and drink a nice surprise"
Pros: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Cons: "They should have offered the empty seats to the passenger as soon the plane closed to take off."
Pros: "Nice crew, flight landed on time"
Cons: "Temperature was very hot and embarking procedure took a while to be completed"
Pros: "Great crwe and Nice seat"
Cons: "There was not enough include meals and drinks"
Pros: "Friendly crew"
Pros: "Plane was great"
Pros: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."
Cons: "No wheel chair in Madrid as REQUESTED"
Pros: "Everything was perfect"
Cons: "Los asientos centrales son algo incomodos para un vuelo tan largo"
Cons: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."
Cons: "You need to pay to the headphones"
Pros: "Price was very good. That's a big plus."
Cons: "Still haven't received been over 2 days."
Cons: "Too cold and unfriendly services"
Cons: "The delay"
Cons: "No complimentary snacks"
Cons: "Boarding delay"
Cons: "Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again."
Pros: "it was very good in general"
Pros: "My baggage didnt arrive"
Cons: "No vegetarian options at all"
Pros: "Nice, new, spacious aircraft!"
Cons: "Grouchy stewardess. Most stewardesses did not speak English. Vacant exit row not available to sit in. Boarding staff did not notify by loud speaker of boarding beginning in Miami."
Cons: "No teníannTV!!"
Cons: "No outlets!"
Pros: "Air Europa honored my SkyTeam Elite Status!"
Pros: "Great prices without feeling herded."
Cons: "Boarding could have been easier. Back of the plane should board before the front of the plane. Also, don't let people at the back, use the space at the front. Use the space above your own seat!"
Pros: "OK for a short flight"
Cons: "Food. Enterteinment."
Pros: "Nothing. Totally dissatisfied."
Cons: "They could have made a better effort to get me on that plane in London. After the facts unfolded, I got the impression it was a race thing."
Cons: "The hour plus delay that caused me to miss connection"
Pros: "The staff was kind and courteous."
Cons: "The seat's audio didn't work."
Pros: "The crew was pleasant."
Cons: "The checking in/boarding process was absolutely horrible. Attempted to check in through their app to avoid the extremely long line and it wouldn't accept our passport numbers. After finally receiving our boarding passes, the kiosk for our flight read "Gate Closed" and it seemed to be miles away. We got to the airport well in advanced, but due to the long line and fear of missing the flight, we didn't have time to shop at duty free or get food within the airport."
Pros: "I arrived."
Cons: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."
Cons: "The staff was not professional and extremely rude. After the flights were delayed and canceled...they were not accomodating and staff barely could speak my language English. It was very terrifying not being able to get help all alone in a foreign country."
Cons: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Cons: "Boarding,they need to improve a lot"
Pros: "Just boring, nothing stands out. Just plain get on & get off."
Cons: "Attendants were a little grumpy ~"
Cons: "No problem"
Pros: "Great Airlines Company"
Pros: "Yes i like"
Cons: "Not enough legroom! Flight attendants did not seem interested"
Pros: "We arrived safely."
Cons: "Very limited space."
Pros: "I was treated like a queen."
Cons: "The seat too tight."
Cons: "My first time on easyjet & it was not easy."
Cons: "Delayed by 4 hours"
Cons: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."
Pros: "Crew was very informative and honest about all the extra fees there are with easy jet."
Cons: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
Pros: "EasyJet are generally efficient and feel like they have the passenger in mind."
Cons: "Not sitting cooped up in our seats waiting 45 minutes for a slot."
Cons: "Arrived late, I lost my connection, costing lots of money"
Pros: "Appreciate that the situation with the Virgin flight meant that safety checks had to be completed before we could take off. Cabin crew were very chatty, but a free drink or packet if peanuts would have been appreciated. Had a similar delay with a BA flight in June and they gave us a soft drink from the bar as a gesture of goodwill."
Cons: "Once airborne, it would have been good if the pilot could have made up lost time and got us to Malta with less of a delay. Bloke next to me was downing beers and either had a stunning hangover or raging cold. His eyes were bright red and his breath was hideous. Made the whole flight a really unpleasant experience."
Cons: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"
Pros: "Good price"
Cons: "Minimal leg rooml"
Pros: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Pros: "Similar to my last booking, EasyJet was unable to process my checkin. I will be adding this entire booking as part of my fraud claim against Kayak, which will include costs incurred for the two additional bookings I had to make."
Cons: "Nothing to add here"
Pros: "Easy checking in"
Cons: "Delays of 1.5hrs, slow food service onboard. Uncomfortable seats Typical easy jet"
Pros: "I am certainly purchasing speedy boarding again. Stress free!"
Cons: "Out of easyJet's control but air strikes in France resulted in an hour and 20 delay on the tarmac. The pilot was nice enough to let passengers view the cockpit which was a good way to help pass the time."
Pros: "The price of the flight"
Cons: "Flight delayed"
Cons: "Our flight was delayed due to French ATC - not much Easyjet can do about that. Then boarding was delayed for an additional 30 mins while we waited outside the terminal. Then we lost our slot because of the delay in boarding. Then we had to wait in the destination airport for another 15 mins for a gate to disembark at. Overall, a frustrating journey but what is only a 50 min flight."
Pros: "Short flight"
Pros: "Delay in boarding for no explained reason"
Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "It's easyjet so no expectations really"
Pros: "Todo estubo excelente"
Cons: "Late take off with very poor info in the airport. On the flight it was impossible to tell what that air hostesses said. Apart from that it was Ok."
Pros: "The check-in and boarding were cery quick"
Cons: "The place seats were a bit dirty"
Pros: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
Cons: "Even in the front "chosen" seat the spacing was tight."
Pros: "Staff were lovely and very attentive, and frequently passed through with bags to collect rubbish so you didn't have to sit with it for hours. Overall it was a relatively comfortable flight despite being a bit on the cramped side. A female crew member handled a disruptive group promptly and very calmly during the safety demonstration which others may have just ignored."
Cons: "Seats don't recline and padding is very thin. Food is overpriced (£2.50 for a tea, £14 for bacon roll and drink with "free" crisps) brought my own food so wasn't an issue but it was extortionately priced and put me off buying any other snacks or drinks. No entertainment. Unfortunately boarding was late and a bit chaotic, which led to a half hour wait after flight restrictions were placed."
Cons: "The delay and the fact I didn't have a seat because of overbook!"
Cons: "Overbooked flight"
Pros: "I liked the flight crew, and the flight was very smooth."
Cons: "I wish there wasn't a charge for luggage, or it would be better if check-in luggage was cheaper. I didn't try food or entertainment, but the flight was short so it wasn't really necessary."
Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."
Pros: "the plane was clean"
Cons: "Is it really necessary to charge for even water?"
Pros: "Quick simple process"
Cons: "Not very comfortable."
Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"
Pros: "Efficient service"
Cons: "No sucked"
Pros: "Got to my destination"
Cons: "Said I could add hold baggage on line, but nowhere given an option to do so, so had tp pay twice as much at the airport."
Cons: "The flight was delayed, they changed the gate at the last minute I had to run fom One end of the airport to another. The food in the plane was not nice and expensive"
Pros: "Crew were friendly"
Cons: "Although I had a child and was at the boarding gate in time,boarding was a free for all. We were also left waiting in a doorway with baby in the cold and with the fumes of the plane. The food was good but although I was on the first few rows with one of the first to request food some of the selections were not available. The fold out tables were also very dirty and the plane was uncomfortably cold"
Cons: "The flight was 3 hours late; and there was no room for my cabin bag except at the back of the plan. Their cabin bag policy is not consistently applied"
Pros: "It's nice to have some snacks and food available"
Cons: "There was no fresh food available that didn't have milk or meat. That is, nothing for those who don't eat animal products. Only peanuts, pot noodles, etc."
Pros: "the crew was nice"
Cons: "Flight was canceled the information about the new flight was poor"
Pros: "It went fine. Did not have food though."
Cons: "The chairs are not comfortable"
Pros: "Absolutely no information given by airline staff or airport staff."
Pros: "We had 2 hours and 45 mins delay due to technical issues as they had to change 3 aircrafts before we start boarding..."
Pros: "Good all round."
Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"
Cons: "2h40 minute delay."
Cons: "The answer I heard from the guy in the airport : "they should have tell you this in Israel"."
Pros: "Flight empty, crew good."
Pros: "Everything was okay."
Cons: "I requested for assistance, for my little brother ( 1st time in Uk) Now this days they don’t got one because of Covid 19"
Pros: "Ok time"
Cons: "Everything good"
Cons: "The seats. The gate was one og the last ones"
Pros: "Actually getting on board!"
Cons: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"
Pros: "getting off"
Cons: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Pros: "Airport lounge"
Cons: "The obvious boredom of cabin crew due probably to poor wages and long hours."
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."
Pros: "Nothing to like because I felt harangued. They nickel & dime you every step. Cheap rates means immense headache. Your money is wasted."
Cons: "Poor customer service, they charge you every step of the way. Tremendous loss of time."
Pros: "Humor of the pilot"
Cons: "One hour delay, which we had to be in the plane, and was VERY hot inside, like 35C+ and more. Total inappropriate. Noise from passengers. Tight places between seats in front of me and me. Tight places on seats between me and next passenger next to me. FastTrack was not so fast, didn't felt it is something special and priority for me and my wife. Had to wait with the rest of the passengers."
Pros: "Well to get in the plane we were waiting almost 1 hour, and now that am writting you waiting again 1 hour for the baggage . I will never again flight with this company never again"
Cons: "delayed by an hour which we only found out about when we went to the gate."
Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."
Cons: "Delayed, no info, bad service on board"
Cons: "I bought a coffee just minutes before boarding and was told I could not take it on board and had to drink it all immediately, scolding hot and everything. When I walked onto the plane, I found a fellow passenger peacefully sipping her airport-bought brew with no sign of reprimand from the Ryanair staff. I only ask that the rules be applied to everybody or not at all."
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Pros: "Still have not left London"
Pros: "Cheap fares and the flight was punctual."
Cons: "The flight was extremely uncomfortable. The seats were terribly cramped and did not even recline. The food and drink options were poor."
Cons: "I paid extra for priority boarding and, though I was one of the first 20 passengers on board, I was not allowed to put my bag in the overheard compartment. I was told to put both my purse (not a tiny one, mind you) and my carry on bag under the seat. And, because I had an isle seat, the space was smaller than average. So I had to fly cramped up. Because I'm not an EU citizen, I had to queue up as if to check in luggage to have a stamp placed on my boarding pass. Then another queue to board the plane because they don't bother to call by row or group number like most airlines. The boarding was chaotic. The seats are very uncomfortable. They don't even give you one small cup of water. You have to pay 3 euros for a bottle of water that would cost you 1 elsewhere. Finally, the landing was very hard and shook everyone about."
Cons: "What an extraordinarily cynical, greedy non-transparent brand RyanAir is. The whole model treats consumers like we are stupid. Charging for everything as you go, pretending it's less expensive. And worse, not informing you upfront. Congratulations Mr O'Leary for duping people to get rich. I'm now ashamed to share your surname. Signed, Richard O'Leary"
Cons: "Everyone, EVERYTHING, horrible customer service!!!"
Cons: "Charged 100Ł due to public transit errors, rebooked, moved from line to line to receive boarding pass , nobody has right answers. You get what you pay for I guess"
Pros: "I paid for priority boarding only to find out that everyone loads the same bus and makes a mad dash for the airplane to get on. The first 90 people with carry ones get their bags ons so because I was beat by 90+ to get on the plane, I lost my place to put my luggage in the overhead. Why did I pay priority in the first place?"
Cons: "Priority boarding is a scam."
Pros: "The ride wasn't bumpy, The pilot was careful and the weather was nice."
Cons: "Not enough leg room."
Pros: "It was cheap"
Cons: "Unaware you were not allowed to take coffee on the jet bridge let alone the plane. I guess so you will buy theirs? Wish I had not spent 4 pounds on a coffee they confiscated."
Cons: "Walked almost 20mn in rain to get to the plane"
Cons: "over an hour late with poor communication. charged 3€ for a small bottle of water. ridiculous."
Pros: "Everything, price, knowledge, clean planes, great customer service"
Cons: "Awful Service"
Pros: "The team was nice."
Cons: "DELAY on this route is very normal appearance."
Cons: "Tight seating."
Cons: "Cramped seats and did not recline."
Cons: "seats are too crammed and uncomfortable"
Pros: "Love the price"
Cons: "Service can be improved upon"
Pros: "I do not like the idea not able to take my hand luggage on the plane"
Pros: "Not a single thing!"
Cons: "Horrible customer service. Dirty environment"
Cons: "The price is extremely misleading as they charge almost as much a ticket per luggage."
Pros: "Nothing. Do not fly. They are horrible and have horrible service."
Cons: "When we got up to the register we had to fork up over $80 for bags that could have even been carry-on's. While booking there was nothing stated about these charges. If this was going to be a charge it should have been made clear. Very unimpressed and displeased with the service from Ryanair."
Pros: "It was very poor and misleading regarding the price. To charge 45 Pounds for a suitcase borders on rip off."
Cons: "Cannot think of anything"
Pros: "It was prompt and professional. Thee was no hassle with checked (prepaid) or carry on luggage."
Cons: "Landing was a bit bumpy but otherwise fine"
Pros: "The cheap price"
Cons: "Nothing , I travel with Ryanair because of the Cheap price"
Cons: "Bad service, bad use of technology, complicated baggage systems. Overall a terrible experience and not worth flying with them"
Pros: "The plane arrived before"
Pros: "That the plane didn't crash."
Cons: "Strict baggage rules, uninterested attendants"
Cons: "They made us miss our flight! Very rude and disorganized customer service."
Airlines flying to Madrid have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Madrid
Masks required on board, masks provided on flights to Madrid
Social distancing seating
Middle seats unavailable to book on flights to Madrid
Testing for antibodies, testing for symptoms for flights to Madrid
Waiving of change fees. Search flexible flights to Madrid