Pros (+) Amazing location ! Great staff !
5 stars
Hotel Fenix Gran Meliá - The Leading Hotels of the World
Photos of Hotel Fenix Gran Meliá - The Leading Hotels of the World
Overview
Gran Melia Fenix offers charming accommodation in Madrid and is within walking distance of Alonso Martinez Metro Station. It also has a Jacuzzi and a rooftop terrace.
There are a variety of facilities available to those staying at the hotel, such as 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in/check-out feature and a luggage storage facility.
The elegant rooms at this 5-star hotel feature a DVD player and an iPod docking station. Private bathrooms offer slippers, bathrobes and a bathtub.
Serving regional cuisine, Caray Restaurant provides a convenient setting for a satisfying meal. A variety of eating options are also found in the area.
Gran Melia Fenix is situated amongst the area's popular sightseeing attractions, including Chueca, Plaza de Cibeles and the Puerta de Alcala, which are a short walk away. It has easy access to public transport with Principe de Vergara Metro Station within a 20-minute walk.
Latest deals for Hotel Fenix Gran Meliá - The Leading Hotels of the World
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Hotel Fenix Gran Meliá - The Leading Hotels of the World
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Videogames
- Radio
- CD player
- TV
- Smartphone dock
- DVD player
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining area
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Pool and spa
- Hot tub
- Spa and wellness centre
- Massage
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Books, DVDs, music for children
Things to do
- Beauty salon
Fitness
- Fitness centre
Reviews of Hotel Fenix Gran Meliá - The Leading Hotels of the World
9.0
Wonderful
1155 verified ratings
Wonderful
751
Very good
160
Good
122
Okay
56
Fair
31
Mediocre
16
Poor
19
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, highlighting the helpful staff and comfortable accommodations. However, there were significant concerns regarding the service quality, particularly with certain staff members and issues related to safety and room conditions.AI-generated from customer reviews
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Score by provider
9 out of 10
387 reviews
9.6 out of 10
18 reviews
9 out of 10
3 reviews
All reviews
Location
Hermosilla 2, 28001 Madrid
What's nearby
- Plaza de Cibeles0.5 mi
- Parque del Retiro0.8 mi
- Museo del Prado0.9 mi
- Community of Madrid Sports Center0.9 mi
- Teatro Español1 mi
- Puerta del Sol1 mi
- Plaza de Santa Ana1 mi
- Madrid City Centre1 mi
- Plaza Mayor1.2 mi
- Teatro Real1.2 mi
- Plaza de Espana1.2 mi
- Plaza de Oriente1.3 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Fenix Gran Meliá - The Leading Hotels of the World
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | May | £436 | £266 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 31% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hotel Fenix Gran Meliá - The Leading Hotels of the World
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in MadridGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8.1 | 1.0 mi | Madrid Barajas | 7.4 mi |
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