Hotel Fénix Gran Meliá

5 stars
8.9
Very good
based on 1170 reviews
1,170 reviews
Hermosilla, 2, 28001 Madrid, Spain
Hermosilla, 2, Madrid
+34 914 316 700
Fri 21/8
-
Sat 22/8
2 guests, 1 room
Lobby
Spa
Building
Stairs
Restaurant
Lounge
Bedroom
Lounge
Bedroom
Bedroom
Bedroom
Front desk
Conference room
Balcony
Bedroom
Gym
Bedroom
Restaurant
Conference room
Living room
Bedroom
Conference room
Spa
Balcony
Bedroom
Other
Bedroom
Bedroom
Balcony
Bedroom
Bedroom
Bedroom
Bedroom
Balcony
Other
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Bedroom
Conference room
Bedroom
Bedroom
Bedroom
Balcony
Bedroom
Banquet hall
Bedroom
Balcony
Living room
Balcony
Spa
Building
Bedroom
Bedroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Gran Melia Fenix offers charming accommodation in Madrid and is within walking distance of Alonso Martinez Metro Station. It also has a Jacuzzi and a rooftop terrace.

There are a variety of facilities available to those staying at the hotel, such as 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in/check-out feature and a luggage storage facility.

The elegant rooms at this 5-star hotel feature a DVD player and an iPod docking station. Private bathrooms offer slippers, bathrobes and a bathtub.

Serving regional cuisine, Caray Restaurant provides a convenient setting for a satisfying meal. A variety of eating options are also found in the area.

Gran Melia Fenix is situated amongst the area's popular sightseeing attractions, including Chueca, Plaza de Cibeles and the Puerta de Alcala, which are a short walk away. It has easy access to public transport with Principe de Vergara Metro Station within a 20-minute walk.

8.9
Very good
1170 reviews

Latest deals for Hotel Fénix Gran Meliá

Fri 21/8
-
Sat 22/8
Classic room, bed type unknown
No inclusions
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Classic room, 1 twin bed
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Deluxe room, bed type unknown
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Double room, bed type unknown
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Deluxe room, bed type unknown
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Classic room, bed type unknown
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Classic room, bed type unknown
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Deluxe room, bed type unknown
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Premier Room, bed type unknown
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Classic room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Premier Room, bed type unknown
No inclusions
Deluxe room, bed type unknown
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Classic room, bed type unknown
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Classic room, bed type unknown
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Deluxe room, bed type unknown
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Premier Room, bed type unknown
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Standard Room, bed type unknown
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Classic room, bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Fénix Gran Meliá

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Interconnected room(s) available
  • Landmark view
  • Privacy curtain
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • Business centre
  • Wake-up service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Bedroom

  • Electric blankets
  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Radio
  • TV
  • DVD player

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Pool and spa

  • Spa
  • Hot tub
  • Private pool
  • Massage

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • Safe

Family friendly

  • Books, DVDs, music for children
  • Babysitting/child care services (surcharge)
  • Children's high chair

Outdoor

  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Beauty salon

Fitness

  • Fitness centre

Reviews of Hotel Fénix Gran Meliá

8.9
Very good
1170 verified ratings
Wonderful
765
Very good
157
Good
119
Okay
60
Fair
34
Mediocre
15
Poor
21

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel's excellent location, with many highlighting its central position and convenience for exploring the city. Service is frequently described as attentive, professional, and friendly, with several guests noting the helpfulness of the staff and the high level of customer care. Cleanliness is also a strong point, with rooms and common areas often mentioned as spotless and well-maintained. However, some guests express dissatisfaction with the size of the rooms, finding them small or cramped, and a few mention noise issues or outdated facilities. Despite these drawbacks, the overall impression is very positive, especially regarding location, service, and cleanliness.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Room Size2 out of 10
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All reviews

10
Wonderful
Manuel, Jan 2020
Pros (+) Amazing location ! Great staff !

Location

Hermosilla, 2, 28001 Madrid

What's nearby

  • Plaza de Cibeles0.5 mi
  • Parque del Retiro0.8 mi
  • Museo del Prado0.9 mi
  • Community of Madrid Sports Center0.9 mi
  • Teatro Español1 mi
  • Puerta del Sol1 mi
  • Plaza de Santa Ana1 mi
  • Madrid City Centre1 mi
  • Plaza Mayor1.2 mi
  • Teatro Real1.2 mi
  • Plaza de Espana1.2 mi
  • Plaza de Oriente1.3 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Fénix Gran Meliá

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
May
£346
£428
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 88% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Fénix Gran Meliá

Which month has the cheapest rates at Hotel Fénix Gran Meliá?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Fénix Gran Meliá is February, with an average nightly rate of £325. The most expensive month is October at £561 per night.

What is the cheapest day to book Hotel Fénix Gran Meliá?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Fénix Gran Meliá is Friday, with an average nightly rate of £257. The most expensive day is Saturday at £768 per night.

How far in advance should you book Hotel Fénix Gran Meliá?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Fénix Gran Meliá, book around 9 weeks in advance. This could save you approximately 58% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Fénix Gran Meliá

  • If you’re after a cheap room at Hotel Fénix Gran Meliá, then you should consider staying during the low season. The cheapest deals can generally be found in February and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Fénix Gran Meliá, plan to stay on a Friday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Hotel Fénix Gran Meliá was booked for on KAYAK in the last 2 weeks was £388, while the most expensive was £388.
  • How long should you stay at Hotel Fénix Gran Meliá? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Fénix Gran Meliá

  • Where is Hotel Fénix Gran Meliá located?

    Hotel Fénix Gran Meliá is located at Hermosilla, 2 in Salamanca, 1 miles from the centre of Madrid. Plaza de Cibeles is the closest landmark to Hotel Fénix Gran Meliá.

  • When is check-in time and check-out time at Hotel Fénix Gran Meliá?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Fénix Gran Meliá.

  • Does Hotel Fénix Gran Meliá offer free Wi-Fi?

    Yes, Hotel Fénix Gran Meliá offers free Wi-Fi.

  • How far is Hotel Fénix Gran Meliá from the airport?

    Hotel Fénix Gran Meliá is 7.4 miles from Madrid Barajas.

  • Does Hotel Fénix Gran Meliá have a pool?

    Yes, Hotel Fénix Gran Meliá has a pool on-site.

  • How does KAYAK find such great Hotel Fénix Gran Meliá hotel deals?

    KAYAK scours the web for all room deals available at Hotel Fénix Gran Meliá in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Fénix Gran Meliá and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Fénix Gran Meliá.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
1.0 mi
Madrid Barajas
7.4 mi

Everything you need to know for your stay in Madrid