Overview

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Hotel Plaza Mayor

Calle Atocha 2, 28012 Madrid, Madrid, Spain
+34 913 600 606

£37+

Overall guest ratings

7.8/10 Good
Based on 1,593 reviews

Review highlights

  • 9.6
  • 8.4
  • 7.4
  • 5.0

Nearby

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,593 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.4 "High value."
      8.7 "87% thought it was a great value."
    • 6.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.9 "71% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      2.6 "74% criticized the small bathroom."
      3.7 "For 63%, the rooms looked old."
      3.6 "64% had problems with the shower."
      0.6 "94% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
      1.1 "89% thought the tv was sub-standard."
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    Overall rating

    7.9 Good
    Based on 876 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.3 "High value."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.9 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      2.3 "77% criticized the small bathroom."
      1.9 "81% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      0.5 "95% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
    • 3.5 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      2.3 "77% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 223 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "High value."
    • 5.8 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.2 "68% said rooms were small."
    • 3.2 "Horrible vibe."
    • 2.9 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    Based on 493 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.3 "High value."
    • 6.4 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.3 "Breakfast is mediocre."
    • 3.2 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 3.0 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      2.3 "77% criticized the small bathroom."
    • 2.9 "Awful rooms."
      3.0 "70% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      2.2 "78% complained about the bathroom."
      3.0 "For 70%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      2.3 "77% criticized the small bathroom."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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