Overview

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City Hotel Neubrunnenhof

Grosse Bleiche 26, 55116 Mainz, Rhineland-Palatinate, Germany
+49 6131 232 237

£51+

Overall guest ratings

7.4/10 Good
Based on 1,469 reviews

Review highlights

  • 9.2
  • 9.2
  • 4.3
  • 3.9

Good to know

  • Accessible parking

Nearby

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    About

    At City Hotel Neubrunnenhof, you'll be within a 15-minute drive of ZDF. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,469 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.9 "Easily accessible by car, said 89%."
    • 8.6 "Breakfast is good."
    • 6.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Value below average."
      1.6 "84% thought it was overpriced."
    • 3.9 "Not very comfortable."
      0.5 "95% said rooms were small."
      0.6 "94% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 3.2 "Awful rooms."
      0.5 "95% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.6 "94% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      0.8 "Air conditioning was criticized by 92%."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
    • 2.5 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      1.7 "83% didn't like the smoking area."
    • 2.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 514 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
      7.9 "Great parking, according to 79%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 5.4 "Average cleanliness."
    • 4.4 "Value below average."
      1.6 "84% thought it was overpriced."
    • 3.7 "Not very comfortable."
      0.4 "96% said rooms were small."
      0.4 "96% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.0 "Awful rooms."
      0.4 "96% said rooms were small."
      1.2 "88% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      2.9 "71% found problems with the furniture."
      0.4 "For 96%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      1.6 "84% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      2.1 "79% said the bathroom was dirty."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 44 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
    • 8.2 "Breakfast is good."
    • 3.8 "Value below average."
    • 3.8 "Not very comfortable."
    • 3.3 "Rooms are not good."
    • 1.8 "Disappointing internet connection."
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    Overall rating

    7.3 Good
    Based on 102 reviews
    • 9.5 "Terrific location."
      7.9 "Great parking, according to 79%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 4.8 "Value below average."
    • 4.1 "Not very comfortable."
      0.4 "96% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 3.0 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.4 "96% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 2.2 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    • 1.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 807 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      7.1 "Great parking, according to 71%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.9 "Value below average."
      1.5 "85% thought it was overpriced."
    • 3.5 "Not very comfortable."
      0.2 "98% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 3.4 "Rooms are not good."
      0.2 "98% said rooms were small."
      1.6 "84% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      0.5 "For 95%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      0.0 "100% were disappointed with the minibar."
      3.4 "66% had problems with the shower."
    • 2.9 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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