Malcesine Hotels

I didn't have much expectations but I was surprised by its hospitality and friendly atmosphere we found there. We don't understand why the hotel has just only 3 stars and not 4 which should be more real in comparison to hotel we stayed in Roma just a day before. I do recommend this hotel to whoever wants to stay in calm and nice place at the Lake.

The swimming pool could be heated. :-)

The staff were excellent - very very friendly and accomodating. The bar and restaurant space was lovely, breakfast was very good. Small grounds, but very nice. nice pool.

The rooms are extremely small. I would expect something larger for the price we were paying. I think the price is too high based on the fact that the rooms are tiny. I would recommend this hotel at a lower price.

Good value for money, budget for lake Garda.

The room was small considering it was advertised as a room for 4 adults. Tourist bus was useful otherwise you need a car as taxi services are poor.

Very nice place! We rented the apt for the weekend while my girlfriend was here for a visit. Family-owned business that really takes care of their guests. Elena was very helpful, as were all of the staff. Beautiful views of Lake Garda! I would definately stay here again.

Nothing to complain about. A wonderful place!

The room was small but neat and clean. Staff always polite and helpful. They also offered keeping luggage after we checked-out. The place is central and very close to the city's main landmarks. And food at Alpino restaurant is good.

Breakfast did not offer very choice.

The village is beautiful and the view from our room to the lake was nice and unexpected. The staff were very helpful and provided parking at no extra cost

The wonderful staff, great restaurant and lovely welcoming atmosphere, plus, of course, the breath-taking views.

The location

The paper thin walls and dated decor.

The staff was very kindly

The location of the hotel is shown on Via Caldogne, but the right location is Via 4 novembre

Great location, good parking possibility(but we were in low season), nice swimming pool, beach very close, friendly people. Limone is a beautifull little village on the Garda lake. Good breakfast for Italian standards.

Room bit outdated and old. Bad coffee during breakfast.

the warm friendly staff and the ideal setting

the quality and layout of hotel, the relaxed nature of staff, the lake side scenery

Single rooms have a separate private bathroom - this was not stated on the website when booking so had presumed ensuite.

value for money, staff helpful room clean.

breakfast could have been better,no tea making facilities in room, quite a walk into centre, and if your room overlooks lake very noisy early morning busy road.

pool, terrace, close to everything

none

The owners were very friendly, helpful and welcoming. Rooms were quite small but very clean. Fantastic location

Very different from other hotels - new, but very rough interiors and special solutions. Staff very friendly and helpful. Good breakfast

Excellent lakeside location and very friendly and helpfull staff. I think that the overly "trendy" feel of the hotel tho may put off slightly older travellers. Excellent value for money and would go back again.

no pay free internet, no info about Internet availability at all

Very nice place, 3 min by car to Malcesine and 15 min to Riva del Garda. Little parking by the hotel. Free internet and international calls.

We got a room to a rock view (literally). It was at the backs of the hotel, the rock behind the eyes and a backyard. Breakfast at the veranda to a lake view was unfairly prejudical to my mind (who stayed at the backs - sit at the backs of this veranda). All tables are numbered by rooms - you cannot choose the one you'd like.

Kindness of staff. Value for money.

The Hotel Benacus was extremely welcoming,spotlessly clean and a perfect choice for my holiday as a solo traveller.From the moment I stepped inside the De Massari family hotel they were friendly and made me feel totally at home.The buffet breakfast had a fantastic choice of items including fresh fruit,yoghurts,boiled eggs,pastries,cake,cheeses,meats and a large range of hot and chilled drinks.Fantastic.I would definately return to the Hotel Benacus.Thank you for looking after me so well.

It was a central location and the cleaniness of the hotel.

great location and central, i had a room overlooking the lake so very nice views. Staff helpfull and good with languages and friendly. Food good and service quick and although decorqtion was old fashioned it was clean.

reception and dining room a bit old fashioned circa 1960's ? Bit dark but probably due to all dark wood panneling. Needs a revamp but still this is what is expected in Italy and it was still a nice break.

The location was stunning. The staff were friendly and efficient, but always discreet. The hotel itself was a delightful mixture of old and new.

A small suggestion. Being English I like to drink tea with my breakfast and I feel that a better brand could be on offer and Earl Grey should be available.

Excellent service and luxorious facilities. Relaxing, silent and very romantic atmosphere.

balcony view of Lake Garda, included use of spa facilities, large spacious room, very helpfull staff and great location close to centre of Malcesine but far enough away to be quiet and have great views - would definitaley recommend this hotel for anyone wanting a relaxing break on Lake Garda - Malcesine is great too - our favourite of the numerous lakeside towns that we visited.

on very minor note - squash drinks instead of fresh juice for breakfast - although we found the same in other hotels in this area.

The Hotel was thoroughly enjoyable, the staff were extremely helpful and pleasant. The facilities were quite comprehensive despite the hotel being relatively small. A fantastic hotel.

The setting and the views, cleaning staff were excellent!

Some members of staff were appalling. The receptionist who checked us in was the most ill-manered woman we ever met, it seemed we were disturbing her from whatever she had been doing.. One of the breakfast staff was ignorant and ill-mannered also, she would snap at you if you asked her for anything. Based on our first impression at reception, I would not recommend this hotel to anyone, and both members of need should be made complete a hospitality course.

The views of the lake were great, even from our relatively 'low' balcony. This is the advantage of a hotel on the hill! Of course it means walking back up the road after a belly full of dinner in town is hard work! Although not in central Limone, it is close enough to be a brisk 15 min walk to the first set of shops and restaurants, and only an extra 5 or 10 minutes to the busier parts. I also liked the hotel facilities: swimming pools (smaller, but colder(!) indoor pool and a large outdoor one) and pizzeria if you don't fancy walking into town for a meal. The gym looked ok but I didn't use it (you must pay for using these facilities which I thought ought to be compliementary to guests).

I did not like the fact that there was no garage to store my bicycle - had to leave it on the balcony or in the room. The in-room safe had no instructions on how to operate it. The towels provided were like giant tea-towels! Adequate for a shower, but for poolside use...

Anna Alba and her Son, Pietro were most welcoming as was the young lady on reception who gave us the choice of four rooms in the 'superior' category. The room we chose was spacious and had a balcony overlooking the lake. We loved the location - away from a noisy and busy main road but very close for visiting other resorts either by car or ferry. We thought the addition E12 for half board was very reasonable and the limited menu fresh and tasty. A good choice available for breakfast. The outside restaurant was always busy - a good sign that food is good, however, it did appear that a la cart diners were given a preferential service than that for the half board hotel guests!

We felt the hotel was showing signs of becoming a bit run down. The garden with the hot tub was 'scrubby'. The dining room looked like a 1950's tea room, with our hostess bringing and serving food for the half board guests off a hospital style trolley! The entrance to the dini...

excellent staff! the family was very nice and friendly. the view from the hotel was beautiful.

extremely small bathrooms and no hot water in the shower.

The hotel was excellent the staff at reception spoke excellent english and the owners of the hotel were around all the time and although we were only there for 2 days made themselves known almost immediately. we did have dinner there as it was about a mile away from centre the meal was excellent and cheaper than if we had gone into Malcesine.

Great location! Nice walk long the lakeside to the Malcesine. Nice staff.

A little too expensive!

Large room with comfortable bed. Decent bathroom with a quality shower.

Breakfast needs to be improved. Coffee was terrible, even by American standards. The meat and cheese were sliced thinner than paper, and there was no fresh fruit (despite this being summer and located in a fruit growing region). Also, there is new construction across the street, blocking the view of the lake. All in all, were were satisfied with the hotel and would say 'it is a fine place to stay' if someone asked, but I would not say 'you must stay here'.

Very nice hotel, very new and clean, friendly staff, good breakfast, overall good value for money.

A couple of things missing, no fridge in the rooms, and no safe. Slightly too far to walk into Malcesine, hence you were forced to take your car. Apart from that it was great.

close to cable car, very close to the heart of Malcesine & very very polite and welcoming husband & wife team.

this family run hotel should consider ways of bringing tourists into the hotel in the evening, some form of entertainment perhaps as it is very quiet in the evenings in the heart of Malcesine in september.

It was in a quiet, convenient location, with good secure parking.

The lack of a lift.

we loved the amazing views A balcony on the lake !!!! Hotel needs some freshing up . Hotels on the lake are very expensive . We just received what we payed for !! It's OK for its price and a short stay (2 days)

Hotel is old and the personnel wasn't very helpfull.

Very friendly. Clean. Even found russian-speaking woman. Several mountain trails nearby.

Beautifully located just metres from lakeside. Hotel well equipped and nicely furnished with some lovely views. Excellent free underground parking facility.

Busy place - felt like a number rather than a guest. Buffet breakfast was poorest we encountered and had to compete with sparrows to get at the bread. Staff countered this by occasionally cutting off first slice and throwing it away!

Rooms were noisy.