3 stars
Swan Garden Hotel
Photos of Swan Garden Hotel
Overview
Hotel with free parking, a quick walk to Regency Specialist Hospital This hotel features a restaurant, a rooftop terrace, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Change of towels is available on request. Swan Garden Hotel offers 103 accommodations with complimentary bottled water and blackout drapes/curtains. 32-inch flat-screen televisions come with premium satellite channels. This Masai hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
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Amenities at Swan Garden Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
General
- Window
- Family rooms
- Carpeted
- Tile/marble floor
- City view
- Storage available
Kitchen
- Electric kettle
- Kettle
- Refrigerator
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Dining
- Minibar
- Restaurant
- Vending machine (drinks)
Things to do
- Hiking
- Bowling
- Pool table
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Reviews of Swan Garden Hotel
7.7
Good
405 verified ratings
Wonderful
148
Very good
91
Good
49
Okay
46
Fair
23
Mediocre
16
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location with easy access to food and amenities. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, including issues with check-in and room facilities. Overall, while the location is a highlight, improvements in service and cleanliness are needed.AI-generated from customer reviews
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Score by provider
8.2 out of 10
196 reviews
7.4 out of 10
148 reviews
Location
26 & 28, Jalan Suria 7, Masai 81750
What's nearby
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Swan Garden Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MasaiGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.7 mi |
Nearest airport | Johor Bahru Sultan Ismail Intl |
Distance to airport | 17.4 mi |
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