Christchurch hotels

It is in a very good location and a charming old building The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.

good customer service rooms quite small

A very comfortable bed having to wait in line to get a breakfast table

The hotel was very comfortable. The service in the restaurant for breakfast was not good.

The breakfast was very delightful, lot of choices and they do cater for vegetairans and those who use soya milk. The spa facilities were good. However, I would say that the hotel needs refurbishment and some area needs modernisation. Being told that we are limited to one towel each by one particular member in the spa club. This was not the case with other staff members.

Nice spacious room and spacious general areas staff were very obliging. Could not control temperature in room which got very hot. But in fairness that is a problem a lot of older hotels have.

Leisure facilities £15 to pay for car parking. No mention of this until we had arrived. Staff could be a little overzealous. We received the bill for our evening meal before we had had our dessert and coffee and our table was cleared while we were getting our cooked breakfast

Clean, well presented. Pictures accurate. room and bathroom very clean and modern. Great friendly welcome, good room with everything I could need. Owner friendly and helpful. Nice and near restaurant, pubs and sea.

Room in need of a proper clean and dust. Thick dust at back of bed and on the skirting boards, obviously had not been done for months. Towels smelt of cooking as did the whole place. Needs ventilation in kitchen whilst cooking breakfast.

clean everything and excellent breakfast no bath and windows did not open,

The staff and the breakfast were superb. The bedroom smelt, believe it emminated from the mattress. Arrived late too tired not until next day the smell had ingressed into clothing. Decor poor and needs complete refurbishment.

we found the location ideal for the shops and theatre.The breakfast was very good and the staff very polite and friendly. creaky floorboards and the housekeeping staff started vacumming at 8.30 in the room upstairs. Also building work taking place although this was probably reflected in the price we paid.

when handing in my key the receptionist could not give me a receipt for the room have requested copy but by 6th July still waiting

The bed. The view of sea. The alfresco eating around the pool The abcence of a shower. The lack of promised sauna in facilities advertised in sister hotel.

yes as previous reviews - lift scary. hot water very hot and could not cool down shower. cold water warm. toilet cistern took long time to refill,

Good location, great view from room with balcony and very friendly staff.

Hotel and room clean and warm and adequate. Breakfast good Although a warning was given water took a long time to heat up (more than 10 minutes for shower) and then only luke warm

Our stay at East Close was very comfortable and the staff were friendly and helpful, particularly the lady that served breakfast each morning. The room was comfortable and clean. There was a lack of sockets next to the dressing table, which made using the hairdryer and kettle difficult. The shower wasn't that powerful. We were surprised that in such a nice hotel, there was no bath to relax in.