Christchurch Hotels

Everything lovely place to stay

It is in a very good location and a charming old building

The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.

Beautiful house very tastefully restored and decorated. The food in the restaurant was fantastic.

Hotel was cold

Our stay at East Close was very comfortable and the staff were friendly and helpful, particularly the lady that served breakfast each morning. The room was comfortable and clean.

There was a lack of sockets next to the dressing table, which made using the hairdryer and kettle difficult. The shower wasn't that powerful. We were surprised that in such a nice hotel, there was no bath to relax in.

The view was spectacular, and that combined with a modern bar and restaurant is all you need from a hotel and tge Sutcliffe hotel provided.

I sorely let down by the building it's self and the facilities it provides, the photos a taken in a way to make you believe everything Is a lot bigger than it really is. The corridors are small. And although I imagine the experience of being in a penthouse would be worth it all however we didn't get that opportunity and for the price we paid you would of thought we would have.

Indoor pool was lovely, and staff were very polite

It was a hotel perhaps more suited to slightly older clients, and not a young family such as ours. Also, some of the details varried a little from those displayed on the internet, such as check in and check out times.

Great value, comfy room, good shower, warm. Good breakfast too. Brought a smile to my face. Nice people too.

Nothing. Cannot complain about anything for the price. Terrific.

Good breakfast and good Wifi connection. Friendly staff

very dog friendly and excellent sea view room

shabby bathroon and poor shower

Staff were friendly

badly in need of renovation, not that clean

We liked the service and the fact that we were upgraded to a junior suite, even though you had to walk through the dining room to reach it.

Dinner and breakfast were very disappointing and certainly not of 5-star standard. The meat was too tough and our cooked breakfast took over half an hour to arrive, although the dining room was half empty. We didn't like having dinner in the conservatory, rather than the main restaurant, as it was bleak and cold. When we had drinks in the bar, the nibbles were very poor and no napkins were provided. At our lunch in the lounge, no napkins were provided, until we asked.

the excellence of the service, the spa, location

the restaurant was not up to its usual standard

The comfortable lounges, the attentiveness of the staff and their efforts to please.

The bedroom needed an update and was a little sparse.

Pleasant and helpful staff.Good food.Warm and comfortable, bright and clean.

Excellant room , friendl;y and helpful staff , close to station , cuisne a little institutional but limited time of year

I found the staff very sociable and welcoming and very helpful to provide information.

We did want quiet rooms but found that on the saturday night a party with loud music went on till 12:50 am and disturbed guests staying at the hotel

Spotlessly clean and comfortable, pleasant atmosphere. Well cooked breakfast

museli and plain yoghurt available at breakfast.

Convenient location and off road parking

lovely position, staff were very helpful and friendly and breakfast and dinner had alot of choices. Fantastic shower.

Partner complained about the noise of the plumbing.

I came acros the hotel on line and had no idea what to expect. It was a real treasure of a find. Great location, great staff and great food. I would definiltey recommend to others and use it myself again.

Location, parking, nice big room.

The evening meal was spoilt by a foreign gentleman sitting next to our table who obviously had a cold, and with no regard for fellow diners, kept sniffing and making 'pig' like noises. In addition, some of the food was obviously microwaved and was very poor. The waitress also asked me to pay for the wine at the table! I've never had that before in a hotel restaurant. A bad meal all round.

Use of the leisure facilities. The breakfasts The friendliness of the staff.

Walking through the smoking zone when entering/leaving the hotel

The location is great if visiting the Bournemouth International Centre. The reception staff were courteous and friendly. The room was adequate and clean. The shower worked well. Very cheap for its location.

As someone has already said on the website, the beds creaked alot and there was only a bottom sheet, not a mattress cover on the bed. There was also no plug in the basin in the bathroom and you could hear the people in the next room bathroom. Lots of doors slamming overnight and very inconsiderate guests with raised voices returning late.

The Location was excellent, the room & breakfast were good value. The Public dining bar areas were well decorated & looked smart

However the large family room was tired, cramped & the bathroom very basic. We had to park elsewhere away from the hotel at extra cost due to the few spaces already taken.

Plasant, good dealings with staff - very satisfactory from that side of things.

Room was in good condition, very clean, but so small moving around was difficult.

Reception staff friendly and helpful, good sized room, clean, excellent sea view. Lovely breakfast and attentive waiting staff. Very good location. Found a good price through booking.com

SPA FACILITIES

HAPPY WITH EVERYTHING

Handy for visit to relations.

Inexperienced bar man. Drinks very expensive. Noisy residents in middle of night.

Having stayed at the Croham Hotel before i have always found it to be comfortable and conveniently located for the Town Centre . The staff are friendly and couteous and the rooms most of which have now been refurbished clean and comfortable. My last stay was with friends and family all of whom found the Hotel satisfactory for all their requirements. I certainly would have no hesitation in staying at the Croham again.

Not really a complaint but an observation that it would be nice for toiletries, shower gel etc to be provided as they do in other Hotels.

nice big room & comfortable bed. good location for what we wanted. helpful staff when we had a problem with the bathroom.

the bathroom wasnt very good. toilet didnt flush but they did rectify it while we were out & a bit dirty.

The rooms were clean well decorated, comfy and warm on a cold winters day

Breakfast was good and the staff very friendly

Decor very very tired (corridors & bathroom) It was a typical old fashioned "seaside" hotel... the bathroom hasn't been changed since the 70's (nasty pink suite) and had a mouldy/damp smell. The room also felt extremely draughty and cold, despite the heating being on! The staff were friendly enough though. So to sum up, it is OK for one night.

a up grad of room free of carge

noizy nabbears but was lookd aferter

It was very good value for money, especially given an good full english breakfast in the morning. It was also very convenient for both the beach and the town centre. The fact they gave you key to allow you to come and go at all hours was very convenient.

Sixth visit to Denewood in five years. Must be doing something right. Excellent "hot" breakfast

Quirky with lovely friendly staff. Breakfast fab!

Too far away from Bournemouth

Great decor, excellent food and beautiful rooms. Friendly, helpful staff

Very impressed with the cheerful and welcoming of all staff. Enjoyed the no nonsense WiFi which didn't need extra registration - just turn on and use. The room was comfortable and had a nice view. Car parking was good.

Just one very minor preference, we would have preferred fresh milk to the UHT milk supplied with the tea and coffee in the room.

The bar food was very good,there was a very good choice for breakfast.

the hotel has a very warm atmophere and staff were very freindly

The friendly staff and cosy room :-)

It was an excellent location for getting into town and the beach. Very peaceful too.

On a very cold day the hotel was warm and inviting. Liked the bar and lounge.

Bar food and cream teas were excellen,t not so impressed with the main courses in the restaurant.

Very frienly staff

Poor decor throughout rooms, dirty swimming pool and just generally looking run down

Very close to the sea,we could use facilities from 2other sister hotels,indoor pool in case of bad weather, polite staff,parking spaces,

Rooms are unbelievable small, walls were dirty, soap dispenser didn't work so I went to reception to ask for new one, they wrote it down a note but did nothing for the next 4days till we left,so I had to buy soap on my own

Small family-run hotel located close to railway/coach/bus station and ASDA. The staff is friendly and the room is spotless, neat and quiet.

The only drawback of this hotel is that there is no elevator and guests have to carry their luggage to their rooms.

friendliness of staff, good choice at breakfast. comfortable room with plenty of space and facilities i.e. fridge, iron etc.

we found nothing to dislike