Hotels near Mexico City Airport

Hotels near Mexico City Airport

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Benito Juarez (MEX) - Mexico City, Mexico City Federal District, Mexico
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Best hotels near Mexico City Airport

Cleanliness
9.4
Comfort
9.1
Location
9.6
Overall
9.4
Services
8.9
Overall 9.1 Excellent
Based on 1,433 reviews
Cleanliness
9.4
Comfort
9.1
Location
9.6
Overall
9.4
Services
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
8.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.5
Services
9.0
Staff
9.5
Cleanliness
9.5
Comfort
9.1
Location
9.7
Overall
8.5
Services
9.1
Cleanliness
9.4
Comfort
9.1
Location
9.6
Services
8.9
Staff
9.5
Cleanliness
9.3
Comfort
9.0
Location
9.6
Overall
10.0
Services
8.7
Cleanliness
9.2
Comfort
9.0
Location
9.7
Services
8.8
Staff
9.4

Excellent 9.0
Pros: The hotel is very clean and well maintained. Tiles in the entryway to the hotel were being replaced so maintenance is ongoing! The location is perfect - one block from Catedral and Templo Majer. There are convenience stores and restaurants nearby. Helpful staff - concierge and front desk staff speak English. The concierge was able to help with where to get the COVID test for flying back to the US. A+ Will stay here again!
Cons: The WIFI was iffy in the room for me. Many times I had to walk out of the room into the hallway to get it to reconnect. No other complaints.
Excellent 8.0
Pros: breakfast, the restaurant, balcony, nice staff
Cons: I wish I felt like I could have a small bite to eat or a drink a little more informally at the restaurant in like a lounge hang-out sitting
Excellent 10.0
Pros: Lovely hotel with a great restaurant. Perfect location and exceptional staff. Free bottled water. Gorgeous rooftop view. Beds were super comfy. Shower was great. Hotel was a 5 minute walk to main square.
Excellent 10.0
Pros: Clean hotel (all things), greatfull service, nice staff. Close to the city center, close for everythink. I hope I come back!
Excellent 8.0
Pros: The location was close to everything and price was just right for everything
Cons: No mini fridge or microwaves
Good 6.0
Pros: The breakfast buffet was the best part of our stay. Very friendly service and attentive staff. Food was fresh and had variety. Would recommend it.
Cons: We came upon an issue with the Restaurant and the hotel Manager handled the situation well. But, I was not impressed with the service and attitude portrayed by staff from the Restaurant nor from the lobby in my whole stay. Overall, rooms were clean and hotel was close to the center.
Excellent 10.0
Pros: Staff is super friendly and helpful. Location is prime, right in the heart of downtown.
Cons: Cleanliness and location
Excellent 8.0
very clean amazing little restarant
Excellent 9.6
Hotel was older and nice, area is historic, clean, quiet, lots to see and eat, and safe. Staff were attentive and friendly, thank you all for that. Food was delicious at the restaurant! Will stay again if I’m staying in historic center.
Excellent 8.8
Very good location and staff
Excellent 9.6
Excellent location, nicely updated rooms and the staff is wonderful
Excellent 10.0
Beautiful, clean hotel, amazing restaurant, well located. The staff working at the hotel are super friendly and professional. They made me feel at home. I will definitely return here.
Hotel Catedral - Mexico City
Rated no. 1
9.1
Excellent 9.1
Based on 1,433 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Overall 8.7 Excellent
Based on 1,698 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
9.4
Overall
8.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.2
Cleanliness
8.8
Comfort
9.1
Facilities
8.8
Location
9.4
Overall
9.1
Cleanliness
9.2
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.3
Overall
8.4
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.6
Staff
9.0

Good 7.0
Pros: Looks, friendly staff, location
Cons: Food was terrible in the main restaurant
Poor 1.0
Pros: nothing!
Cons: I arrived at 3 A.M--- no one to help with luggage I was confirmed and had paid ahead of time---- then airplane personel came and were taken care of or checked in ahead of me. VERY loud music from next door woke me up The desk staff didnt know that there is NO ETN BUS at the airport they gave me a handicapped room--- no bathtub I was really tired and they gave me a room very far from the elevator Next trip-- I will be going back to stay at CAMINO REAL
Excellent 10.0
Pros: I liked the hotel, the service, the politeness and the availability of the staff.
Poor 1.0
Pros: They didn’t return my security payment.
Cons: They didn’t return my security payment.
Excellent 10.0
Pros: Very attentive staff and gave me a late checkout. Great service
Excellent 8.0
Pros: Great location. It is very convenient and it has very easy access to the airport.
Cons: The safe box did not work. Signals to get there simply do not exist. There are only some arrows indicating Hotel, but I think they need to be more explicit.
Excellent 8.0
Pros: Overall it was pretty good a little hard to come around
Excellent 9.0
Pros: Cleanliness
Cons: Hard to find a
Excellent 10.0
Pros: Room was clean, good security and COVID prevention measures (temperature monitoring of new guests, face mask requirements) I felt very safe.
Mediocre 3.9
Somebody entered my room while I was sleeping, fortunately I had the door stopper on, otherwise they would have entered the room. I felt very insecure and couldn't go back to sleep before and after a long flight. I called to complain (it takes forever for receptionist to answer the phone) and they said "we are sorry". In addition to that, my room was pre-paid and they were charging my CC again. Upon check out they insisted I was wrong, I was very upset already by the fact that somebody entered the room while I was sleeping. Chicken soup was extremely salty don't order it. Or better, stay somewhere else.
Excellent 10.0
Pros: Close to the airport
Cons: Just need more indications ore anuncement from the hotel
Okay 4.0
Pros: Incredible service for the shuttle and help with my luggage! Absolutely fantastic
Cons: Extremely noisy, quiet time wasn¿t enforced at all. I called the desk three times and they went to the room but the people never stopped. Kids running around screaming and laughing past midnight. I went there to get a good night¿s sleep. Didn¿t h
Excellent 10.0
Pros: The friendly service. Nad the cleanish.
Cons: When the took us from the airport, there was a big DOG ¿¿ in the same shuttle. That¿s tooooo bad !!!!
Excellent 10.0
Pros: Access to the airport and free shuttle.
Cons: Lobby was a bit dark but overall very nice.
Excellent 8.8
I arrived in T2 and connected onto T1 with a 12 hour stopover, it was a good hotel to shower and relax while waiting for the transit. The shuttle service is a little slow from T2-the hotel (which is located in T1). Definitely not within walking distance. The concierge was amazing. He helped me with my bags to the room, and also walked me to my flight check in at T1 which was about 5 mins attached to the hotel as I had a sore back. Super super impressed with his service.
Excellent 10.0
Pros: Close to the Airport Excellent Customer Service
Cons: N/A
Excellent 9.0
Pros: Convenience
Cons: Sent me a bill via email after I came back to USA. This is the second time this has occurred to me.
Excellent 10.0
Pros: N/a
Cons: Nothing
Excellent 10.0
Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.
Cons: Can’t think of anything
Okay 4.0
Pros: Bad bed worst breakfast
Cons: Does not deserve to belong to bonvoy
Excellent 10.0
Pros: Always a great experience-great staff-beautiful rooms
Cons: Breakfast buffet was not as in past-we commented this to front desk who refunded our credit card-had supervisor call us to find out how they should improve-very professional!!! I’ll
Excellent 10.0
Although I had a bit of trouble actually finding the hotel, it is so new that many airport staff are still not aware of it's existence and it is not at all well signed (you have to go up to the first floor at the international end of Terminal 1, past the food court then turn right at Krispy Kreme Doughnuts!) but having found it I knew that I was going to be happy. The lobby was quiet, calm and spacious and check in was fast and friendly which after a long flight is just what was needed. The large brand-new room and bathroom were both attractive and spacious and my room service dinner swift and good. I got an excellent night's sleep and felt refreshed and ready to deal with another flight the following morning.
Good 6.5
Pros: The location to the airport.
Cons: The price was way to high and they dont have parking for guest wich was a big problem the nighboorhood is not a good one to park on the street..
Excellent 10.0
Pros: Clean, easy, friendly staff. Not much to say
Cons: Nothing. I only was there for a total of 5 hours, but based on that brief experience I would recommend it.
Excellent 8.8
Pros: Very goo option to dinner and coffee
Cons: The front desk was resistant to cancel internet package contract by mistake.
Courtyard by Marriott Mexico City Airport - Mexico City
Rated no. 2
8.7
Excellent 8.7
Based on 1,698 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
7.8
Overall 8.5 Excellent
Based on 4,509 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
7.5
Location
9.0
Overall
7.8
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.6
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
8.9
Overall
7.0
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.3
Staff
8.7

Excellent 8.0
Pros: Very clean good value for money.
Mediocre 3.0
Pros: Anything
Cons: Anything
Excellent 9.0
Pros: Close to the airport, free transfer , nice room.
Cons: The staff could be more friendly.
Excellent 9.0
Pros: The room was big, comfy and clean. Amazing for a night right before taking a flight.
Cons: It's really close to the airport so that's a good thing, but there's not much to do nearby.
Mediocre 3.0
Pros: Very nice and helpful staff. Comfortable rooms. Good onsite restaurant and transfer to the airport is easy and efficient. If not for the noise issues I would consider this a good value for money option. But given our experience I would be very hesitant staying here again myself.
Cons: We were travelling with a baby and asked to be put in a quiet room. While no sound from the street enters the rooms, there were some extremely loud people in the hall way. On top of that maintenance/construction work started in the lobby at 21:00 which made it impossible to sleep. This continued for a while and I find it somewhat incomprehensible that work in a hotel would start at that time. We were able to change room to a higher floor were the noise level was more manageable, but that meant we had to wake up our sleeping baby. Not a nice experience.
Excellent 8.0
Pros: Super close to the airport the staff was wonderful and helped us printing a document we were missing for our meeting. Everyone was super friendly.
Cons: A bit dodgy walk at night, so make sure to get the shuttle.
Excellent 8.0
Pros: Quiet. Location. Clean
Okay 4.0
Pros: Nathig
Cons: The room, was creepy with no light
Excellent 10.0
Pros: Great location! The shuttle service in Terminal 2 was easy to request and arrived promptly. Staff was kind and the room was very comfortable.
Cons: Nothing to add. Everything was excellent.
Excellent 10.0
Pros: All the food I tried was amazing
Cons: Having an ATM machine would help.
Excellent 10.0
Pros: The staff was informative and friendly. And the restaurant had delicious food and delivery to your room too. Very convenient shuttle service to and from airport.
Cons: Everything was great. Comfy room. nothing i didn't like
Excellent 10.0
Pros: Great location. Clean, affordable and excellent service.
Good 6.8
Beds are too small; if you are taller than 6' then prepare to have your legs extend beyond the bed.
Excellent 8.0
Pros: Staff was excellent. Buffet excellent. Hotel was good.
Cons: Te rooms were extremely noisy. they were parting, slamming the doors,The hotel was excellent , but that ruing the hole night, We do not sleep well.
Excellent 9.0
Cons: The buffet
Excellent 9.1
Pros: Close to T1, free shuttle, very good value.
Excellent 8.0
Pros: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations
Cons: The vecinity its not good. A place is not good to walk around
Excellent 10.0
Pros: nice people and good breakfast
Good 7.4
Pros: clean. helpful staff
Cons: While it is across the street from the airport, you need to take a cab to get there.
Okay 4.3
Pros: Convenience to airport, free shuttle.
Cons: Itchy sheets, hair (not mine) on pillows.
Excellent 8.6
Pros: Great location with easy access to airport. The food at the hotel was surprisingly good at a reasonable price. Rooms were clean and bedding more comforatble than most.
Cons: Unable to print boarding passes because printer not functioning. Our room was without a window and stuffy.
We Hotel Aeropuerto - Mexico City
Rated no. 3
8.5
Excellent 8.5
Based on 4,509 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.3
Overall 8.5 Excellent
Based on 960 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.3
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.3
Staff
8.7
Cleanliness
8.5
Comfort
8.5
Facilities
8.9
Location
8.7
Overall
8.9
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.5

Excellent 8.0
Pros: The distance from their location to the airport, their free shuttle, the room size and cleanliness of the entire property, everyone at the reception were the nicest and most helpful as well as the bell boys, the driver that took us to the shuttle was really kind and responsible too. I also noticed that they're right in front of Foro Sol which makes it a great option if I ever go to a concert there.
Cons: It strarting to look a bit dated and tacky, the restaurant is a bit expensive and the food isn't that good but there aren't many options around so it kind of makes it your only option if you want to eat without having to ride an Uber.
Excellent 8.0
Pros: I was travelling to Canada and wanted a place to crash. So I booked the hotel. Although Spanish is spoken there, they never made me uncomfortable with the language I didn’t understand though they used Google translator to communicate to me. Room quality and service was also good
Cons: . But the only problem I got was room’s light were very very dim. I could not see a thing in the room . So somehow have to maange st that.
Excellent 10.0
Pros: EVERYTHING. Thank you ❤️
Good 7.0
Pros: Cleanliness and Free Airport Shuttle
Cons: You get only 2 bottle of water for whole day ( 350ml eac )
Excellent 10.0
Pros: Close to the airport.
Cons: Nothing
Excellent 8.0
Pros: good location close to the airport, friendly staff
Cons: shower was leaking into the bathroom, A/C did not work
Excellent 10.0
Pros: Location, service and service
Cons: None
Hotel Grand Prix Aeropuerto Cdmx - Mexico City
Rated no. 4
8.5
Excellent 8.5
Based on 960 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Overall 8.4 Excellent
Based on 1,326 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
5.5
Cleanliness
5.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
2.0
Cleanliness
8.3
Comfort
7.7
Location
7.7
Services
7.6
Staff
8.4
Cleanliness
8.3
Comfort
7.7
Location
8.3
Services
7.7
Staff
8.9
Cleanliness
8.3
Comfort
7.9
Location
8.3
Services
7.9
Staff
8.9
Cleanliness
9.0
Comfort
8.6
Facilities
7.0
Location
8.8
Overall
9.0
Cleanliness
8.7
Comfort
8.2
Location
8.4
Services
8.3
Staff
8.8

Excellent 9.0
Pros: The staff is really nice and the hostel itself is so beautiful with a lot of plants and lights.
Poor 1.0
Cons: Dangerous neighborhood, couldn’t find the hostel at the address provided, staff refused a refund after we gave up and returned to the airport.
Excellent 8.0
Pros: Good choice if you arrive by plane at night or came to cdmx to next day morning. The staff was nice, the room clean and the bed very comfortable. Decent wifi and nice shared areas. Walk distance to the airport (but at night better get uber)
Cons: The area feels not a good place to walk at night. The taxi offered is expensive if you're a solo traveler, uber is much cheaper.
Excellent 10.0
Pros: Excellent budget option only a walking distance from Terminal 1. Sweet staff and nice vibes.
Excellent 10.0
Pros: I love this place and always stay here when in Mexico City. The rooms and beds are wonderful, the common areas are great, the facilities are super clean and well appointed. It’s a little out of the way but is walking distance to the airport. The staff is warm and welcoming. Breakfast is included in the very reasonable price.
Cons: Nothing.
Good 7.7
Pros: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.
Excellent 8.0
Pros: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.
Cons: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.
Hostel Mexico DF Airport - Mexico City
Rated no. 5
8.4
Excellent 8.4
Based on 1,326 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.7
Overall
8.6
Overall 8.3 Excellent
Based on 2,512 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.4
Location
8.7
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
9.0
Comfort
8.5
Facilities
8.5
Location
9.5
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
7.2
Location
8.7
Overall
7.4
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.4

Good 7.0
Pros: The clean surroundings and efficient service was a plus as was the food. That’s a big bonus when the property is chosen for its location. Bed was excellent. Room overall a bit bleak. Needs a sprucing up. All in all a good choice. Best feature: shuttle service.
Cons: There’s no cheer in the room. Not just Spartan, but mildly depressing. Carpet needs replacement. Bathroom sink seemed to have a leak. Lighting was dramatic as in cheap horror film. ( I have bad vision.). Let this criticism be constructive. Business travelers may or even notice the shortcomings I did.
Poor 1.0
Pros: Location
Cons: They actually asked me to close my curtains to the balcony, because I suppose some one did not like the view. So instead of telling them to close their curtains and keep their eyes to themselves, they insult me. Not a place I would recommend to anyone staying and never stay at a Fiesta, again.. I am just going to say I felt discriminated against..
Good 7.0
Pros: Clean room, friendly staff at reception, nice territory, shuttle to the airport
Cons: Room smelled bad (probably because was not ventilated for some time) No hairdryer in the room (had to call reception twice to get one) Have to catch the shuttle bus to get to the airport (every 30 min) Not very good selection of snacks at the lobby bar
Good 7.0
Pros: The hotel has everything it needs to be comfortable and have everything you need
Cons: They didn't give us the room we booked
Excellent 8.0
Pros: It was an ovenight stop between flights and the hotel is what it says it is an Airport Hotel. Convenient and clean. Practical and as usual with airport hotels a tad on the pricey side.
Cons: Nothing not too like, does what it sets out to do.
Excellent 9.0
Pros: Location
Excellent 8.0
Pros: The cost a, proximity to airport, the food at the restaurant was delicious and staff very friendly.
Cons: Did not like the self check-in. Did not like no coffee or tea in the room.
Poor 1.0
Cons: Found roaches in the room and the floor was not clean as expected
Good 6.0
Pros: The price it’s ok facilities great
Cons: Fridge at the room and hot water to make coffee so important
Excellent 9.0
Pros: Close to airport
Cons: It did not have a microwave or refrigerator
Poor 1.0
Pros: None
Cons: Paid for suite and was told not available and given regular room and was charged suite price. No price adjustment
Excellent 9.2
hy we arrived by just walking over the bridge from airport, Lookdown in CDMX but just arroung we found supermarket, Tacos and Sim Cards and with taxi just 5 minutes to the center! To cold for use the pool !
Excellent 9.0
Pros: I like the fact that it was very close to the airport and restaurants
Cons: Everything was great! The only thing I would add is a coffee maker
Excellent 9.0
Pros: Very bright reception area,staff were very friendly and helpful. Room and common areas were clean. Food was very good in the restaurant. Would definitely stay again. Shuttle service worked very well once we figured out where to find it.
Cons: All good
Poor 1.0
Pros: Location
Cons: I left money in my bag while I went to the bar, the money was stolen.
Good 7.0
Pros: It was clean, good size rooms, the hotel Looks in good condition
Cons: It just took them a long time to get my room. I understand that I made the reservation as I was walking in but, It still took me 30 minutes to get my room and when you are there for 4.5 hours only, I felt like I wasted 20% of my sleep there at the counter
Excellent 10.0
Hotel very convenient for those arriving from Italy as the shuttle arrives in 3 minutes at the hotel. You will have the opportunity to rest without having to move to the chaotic Mexican metropolis. The structure is a little dated, but right now there are some major renovations of the hotel itself. In fact, two wings of the complex are closed due to the renovation of the rooms. The staff takes the soul to make you feel good. The price is equivalent to what you find. Seen obviously better, but this hotel will not disappoint you.
Excellent 10.0
Pros: Clean, quiet, free shuttle to and from the airport. Beautiful grounds, safe, quite a few English-speaking staff.
Excellent 9.7
Pros: Clean rooms, comfortable bed with two types of pillow (I like softer) and nice sheets. Coffee and tea available in the early morning. Good quality amenities. An employee was waiting at Gate 4 of the airport with names of reservation to make sure they got on the shuttle. The staff was friendly as was the chofer. Two bottles of water were in the room as a courtesy.
Cons: There were a few spots that had a bit of wear and tear in the hallways.
Excellent 10.0
The staff at the front work area was inviting and professional. we went through a lot of time at the restaurant and found the food to be scrumptious with the exemption of a few beef steaks that were though. the servers were exceptionally mindful and had tolerance with us since we went through a lot of time talking with the family. We took advantage of the nice gardens and swimming pool to unwind. The rooms are pleasant and quiet. we did not hear any noise from the planes, only now and after that fire crackers from a church that's close to the hotel. I would not hesitate to stay once more at the Fiesta Hotel Aeropuerto Hotel when I go back to Mexico.
Excellent 10.0
Pros: Clean has good water pressure
Excellent 10.0
Pros: The first thing that my husband notice was Ricardo, our waiter. He was going from table to table making sure everybody had everything and giving more of him that what was asked of him. The food was good, which to be honest I wasn’t expecting at a hotel. The room was clean and comfortable.
Cons: The only thing I didn’t like was that the coffee cups that they have in the hall for the morning “to go coffee” they don’t have a sleeve so the cup fell super hot and they didn’t have Splenda only stevia nor little stir sticks or a lid.
Excellent 10.0
Pros: Very close to the airport.
Cons: Got a very good night's sleep.
Excellent 10.0
Pros: We booked an Executive Double room online in the middle of the night just a few minutes prior to arriving. Professional staff, comfy beds, rooms and premises are clean.
Excellent 8.0
Pros: Location
Cons: No
Good 7.0
Pros: Close to airport
Cons: Restaurant prices too high
Excellent 10.0
Pros: Everything was a wonderful, the room, restaurantes, staff, great people
Cons: Nothing, everything was good !!!
Excellent 9.0
Cons: No, it was fine.
Excellent 10.0
Pros: Close to airport
Cons: No water heater for pool
Good 6.0
Pros: Close to airport
Cons: Needs better elevators Needs exhaust fans in bathroom Pool area needs to accommodate children under 4 feet Bathroom smelled like there was an open drain!
Excellent 8.0
Pros: Close to the airport, clean and nice room, free shuttle
Cons: A little noisy and slanted
Good 7.0
Pros: The lobby looked nice. The courtyards were nice too!
Cons: There was a mistake at check in.
Excellent 9.7
Pros: Very close to the airport, free shuttle and very good food in the restaurant!
Good 6.2
Pros: Huge buffet for dinner and breakfast. Loved that there was a restaurant and bar, as well as 24hr room service available. Great location to the airport - we walked!
Cons: Room was slanted - the whole room and floor we were on for that matter was slanted - gave us vertigo!
Mediocre 2.0
Cons: RESERVATION WAS CONFIRMED ON THE WEB I GOT TO THE HOTEL AND RESERVATION WAS NOT THERE HAD TO PAY WALK IN PRICE
Excellent 8.8
Pros: Breakfast was included in the rate. Great breakfast and very friendly staff. They made our stay pleasant. Transportation to airport was very satisfactory. I would go back again.
Cons: The bathrooms could be more modern but satisfactory
Excellent 10.0
Pros: Fast and convienent.
Good 7.1
Pros: Clean and comfy rooms
Cons: Seemed to have poor customer services skills at the restaurant area.
Excellent 10.0
Pros: clean hotel , friendly staff
Cons: no refrigerator
Fiesta Inn Aeropuerto Ciudad de Mexico - Mexico City
Rated no. 6
8.3
Excellent 8.3
Based on 2,512 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Location
8.8
Overall
7.6
Overall 8.3 Excellent
Based on 1,874 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Location
8.8
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.5
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.6
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.2
Cleanliness
8.7
Comfort
8.5
Facilities
2.0
Location
8.7
Overall
6.5
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.3

Excellent 9.0
Pros: Shuttle to airport, 5 min ride. Overall very friendly staff.
Excellent 10.0
Pros: Perfect for one night between two planes Very clean I recommend
Okay 5.6
Price is good but basic facilities like even a Coffee kettle is missing from the room. Even Water is not for free, so be prepared to pay for everything. Breakfast is just minimal...
Excellent 10.0
Pros: Very close and convenient from the airport. Shutttle service, excellent.
Cons: Long waiting for shuttle at the airport
Excellent 10.0
Pros: All the staff by the pick up shuttle to the check in and the breakfast service was excellent, great customer service. The room was good
Cons: The bed was a little hard
Excellent 10.0
Pros: Reception, room assignment, comfort and quietness of the room, elevator to upper floors, clean, modern, assistance by staff when needed, breakfast included. Free airport shuttle. Strict adherence to COVID-19 protocols.
Cons: Nothing. Everything was well taken care of.
Excellent 10.0
Pros: Its is very comfortable being soclose from the airport and having a shutle
Cons: The sheets had hair form some other guest
Good 7.0
Pros: I like the staff, its too good, polite and cooperative. I like the hygiene of the hotel and cleanliness. Rest everything are good.
Cons: You should have multi cuisine food, as I am an Indian and I face problem with food. Also you should provide water as complimentary.
Excellent 9.6
This modern hotel is about 30 minutes away from terminal 1 on foot - or you may take the complimentary shuttle that runs hourly around the clock. After missing the last flight of the day, I was pleasantly surprised by the design of the property and the efficiency of all staff members. Rooms are spacious and comfortable. I liked the comfortable bed and the shower with a good range of temperatures. I appreciated the complimentary bottled water. I did not have a chance to try the complimentary breakfast due to the early departure time of my new flight. I would certainly consider this hotel again in case of any future flight irregularities. Thank you very much!
Good 7.6
As promised,, close to airport. Also close to the F1 race track. A good hotel including airport and fair priced hotel to track taxi service. Good value for your dollar on race days. There is a parking lot under the Hotel so driving in is possible. if you have the courage. Up front price may seem a bit high but it is an F1 race weekend and if you are willing it is possible to walk to and from the track, or even the airport.. Wish they had a dining room but glad the breakfast kitchen is there to start your day and that there are several restaurants within a short walking distance to suit most tastes. Perhaps they could organize a shuttle from the hotel to the track for next years race weekend.. I hope that this response to your request for and opinion will lead to better service for you and for me.
Mediocre 2.0
Pros: Nothing
Cons: I made a reservation for this hotel because it is near the airport. I showed up late after a long day of traveling. After waiting for a very long time, the receptionist showed up and told me that there had been a problem and that they did not have a room for me. I found out the next day that I had been charged for the room. No amount of calling the hotel would fix the problem.
City Express Ciudad de Mexico Aeropuerto - Mexico City
Rated no. 7
8.3
Excellent 8.3
Based on 1,874 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.0
Overall 8.2 Excellent
Based on 1,737 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
6.4
Location
8.4
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.7
Cleanliness
7.2
Comfort
7.2
Facilities
6.4
Location
6.8
Overall
7.6
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.8
Cleanliness
8.5
Comfort
8.3
Location
8.1
Services
8.2
Staff
8.5
Cleanliness
8.5
Comfort
8.2
Facilities
5.3
Location
8.4
Overall
7.5
Cleanliness
8.4
Comfort
8.0
Location
8.3
Services
8.0
Staff
8.7

Excellent 9.0
Pros: Good location close to the airport Affordable rates
Cons: N/a
Okay 5.0
Cons: Very close to a very busy road. Only one tile my room and the shower late so I had to use my towel to clean up. Checking in, the front staff is not very helpful.
Good 6.0
Pros: Helpful staff - even though hardly anyone spoke English, they were eager to help
Cons: Room size Pillows and towels (not comfy/torn) No English TV Channels Located on busy road with traffic noise especially in corner room
Mediocre 2.0
Pros: Was informed this is a v high crime area in Mexico and leaving the hotel at night is not advised. So we did not stay there. I lost my money as I could not cancel. Safety for travelers needs to added to your questionnaire.and survey.
Cons: See above
Good 6.0
Pros: Location
Cons: Next room noise abatement
Okay 4.8
Pros: The food was suprisingly better than I thought. I ordered pollo con mole and it was a chicken breast with mole. Very healthy I would say. I also had a side of their spicy potatoes. Also mildly spicy and very well prepared.
Cons: There was nothing accompanying my main dish. At most some rice would have been nice maybe some beans. The price to value was not justified. I would recommend this place if you are stranded at the airport, but not as destination place to stay.
Hotel MX aeropuerto - Mexico City
Rated no. 8
8.2
Excellent 8.2
Based on 1,737 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Overall 8.0 Excellent
Based on 9,246 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.7
Food
8.2
Location
9.3
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
9.0
Overall
6.0
Cleanliness
8.2
Comfort
7.7
Facilities
7.5
Location
9.7
Overall
7.7
Cleanliness
8.3
Comfort
8.3
Location
9.3
Services
7.9
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Facilities
7.7
Food
6.5
Location
9.2
Cleanliness
8.3
Comfort
8.2
Location
9.3
Services
7.8
Staff
8.2
Cleanliness
8.3
Comfort
8.3
Facilities
5.0
Location
9.2
Overall
6.0
Cleanliness
8.2
Comfort
8.1
Facilities
8.1
Food
10.0
Location
9.2
Cleanliness
8.0
Comfort
7.9
Location
9.1
Services
7.5
Staff
8.0

Okay 4.0
Pros: Location.
Cons: I asked for a quiet room, but got one with view to the highway, and had traffic noise all night.
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: Friendly and attentive staff, fabulous breakfast with lots of choice, really cool lifts, fantastic location for flying- terminal 1 on the doorstep and a quick train to terminal 2 very close by. Very clean room, attention to detail. Great air conditioning. All the staff are superb. Enormous bed.
Cons: It was perfect.
Okay 5.0
Pros: Close proximity to the airport
Cons: Lazy and arrogant front desk attendant. Although there was no one to serve in front of me, she asked me to wait and I was waiting and waiting for a good half hour to be served. She asked me to pay for the room in advance, so I did with cash (Mexican Pesos). She took the money but refused to give me any kind of receipt. I was worried that the money would be lost. Finally during my checking out early morning next day, I received a receipt for the room as being paid. The hotel is outdated. The hotel keeps sending me messages (I assume to review them) but all in Spanish.
Excellent 8.0
Pros: location
Cons: no kettle
Excellent 9.0
Pros: Amazing mexican restaurant with delicious food
Cons: Little bit cold in the room
Excellent 10.0
Pros: clean and update. Professional Staff.
Mediocre 2.4
If you do not speak Spanish skip this hotel, the staff DO NOT understand English.The TV only has Spanish shows and god forbid you put on headphones someone will barge in to your room to make sure you are “safe” since housekeeping can’t read the do not disturb signs outside your room…. If I could give a rating below 0 that would much better describe this place.
Okay 5.0
Pros: Very old and not kept up to a level they claim to have, location is all they have going good for them
Cons: Dirty carpet, uneven surfaces, lack of maintenance, understaffed
Poor 1.0
Pros: The only friendly staff was housekeeping.
Cons: We have stayed here many times. However, this will be the last one.  He was extremely rude to our guests who went to visit us to the hotel. Hotel employee was belligerent, impolite towards me and my family. Unacceptable behavior.
Excellent 8.0
Pros: Rooms were fairly quiet for being connected to the airport. Beds were comfy.
Cons: Had to wait in the lobby about a half hour to check in late at night. There were a rush of travelers all at the same time.
Excellent 8.0
Pros: Staff
Cons: Cleanliness
Excellent 9.2
I stayed there two nights for stop over flights. I had nice rooms and a nice breakfast the day I had a later flight. Recommended.
Good 6.2
Pros: Breakfast was OK, staff at restaurant is friendly and they follow the protocol. Location is important.
Cons: Room was old and out dated, needs remodeling, smells like humidity, beds were old, low and sunken, TV was really old with poor signal and it was hard to control water temp.
Excellent 10.0
Pros: Good room. Clean. Convenient to airport. Transport to other terminal. Helpful staff.
Cons: No
Good 6.8
Pros: Accessible, and easy to get around!
Cons: It does not feel like a 4 star hotel.
Okay 5.0
Pros: Its location: conveniently located and connected to the airport terminal.
Cons: The facilities are rundown and urgently need refurbishing. The room carpet looks old and dirty. The marble floor hallways are cracked in some areas, the ceilings and walls show badly done paint jobs. Not what I would expect from a Camino Real Hotel
Okay 4.2
Pros: Close to airport
Cons: Food was burnt. Everything was old and falling apart. Valet Parking was the worst EVER. Lost my ticket and had to go through hell to get car back, they made me miss my flight, worst service ever.
Poor 1.0
Pros: location
Cons: weak/poor English. We could not find our room because it was in a different tower/building, due to no maps and the poor English we wasted 30 minutes wandering around dragging suitcases up and down elevators, very frustrating. The room was old.
Excellent 10.0
Pros: Convenient locations
Cons: Nothing
Excellent 9.0
Pros: The location is very convenient and the place is very clean.
Excellent 10.0
We booked this, because our flight arrived very late at night and it was the closest hotel to the airport. We had a good night's sleep, in a good bed and with thick curtains that made it easy to sleep. The reception was helpful and the tap water was drinkable! I was more surprised than I told you, but I did not suffer any ill effects. The breakfast was good, the only disadvantage was the price. I would use it again under the same circumstances, if we had arrived earlier, we could have done it in the center, for cheaper accommodation.
Excellent 10.0
It is a nice hotel. With an amazing pool, which you can not use, as it was late and dark at 6pm, and not facing the pool. Modern, spacious and comfortable. The rooms are fine, without shrillness. The service is 'there', they give the right thing, they need to know more about customer service. There is WiFi in the lobby and also the rooms, and it works well. Silent, he sleeps very well. It is very far from the center, in an area that is not at all cute, or commercial. In a while, there will be a mall in front of you and the area will surely be more attractive. The restaurant is medium. The attention too. The food is acceptable, and the price very accommodated.
Excellent 10.0
Pros: Just a sky bridge away from terminal 1
Mediocre 3.7
Cons: It's an old hotel and too expensive.
Good 7.0
Pros: Location is great as you can walk directly across to Terminal 1 of the airport.
Cons: It was a very slow check-in process; not even counting the line-up!
Good 6.0
Cons: when we got to the hotel there was a line of about 30 people doing the check in the line was terrible and it was about 12 am in the night
Okay 4.8
Pros: Breakfast was good but expensive
Cons: We waited over 30 minutes for the shuttle bus to pick us up at the airport. When we arrived, we waited over an hour to check in because the line was so long and there were only three employees checking people in. We had already made the reservation and pre-paid, but still waited in line when there were others that either had not made reservations or had not paid. When we finally got our room key, the employee didn’t inform us that our room was in another tower, so we spent 15 minutes just looking for our room. There were no signs either indicating that our particular room number (and other) were in another tower.
Excellent 9.0
Pros: Convenience. Walk from the airport in 1 minute.
Cons: Room was a little dark.
Excellent 10.0
Pros: everything, location, food was great
Cons: The only thing I didn't like is that when i did the reservation.. it clearly said breakfast included. They told me no and I've had to pay for it...that's the only thing I didn't like
Excellent 8.0
Pros: Our flight was canceled, so it was very last minute. We spoke with the front desk and they let us check in early so we could truly rest and relax before a another big day of travel.
Cons: Had a real hard time finding where the workout and pool area was. Was not labeled well. Could not find that info in the room either. We
Excellent 8.0
Pros: Location five minute walk to check in
Cons: A little outdated but nice enough
Excellent 9.0
Pros: Good service from the staff, in particular when a person in mine room got sick with high fever & right away (5 am) sennt us a urgent care doctor an excellent one...stayed a 2 ngth they made easy, & saved us in the.rate by rebooting online
Cons: The bathroom can use minor. Maintenance
Poor 1.0
Pros: Location and staff is helpful
Cons: I did my reservation dor a double room with 2 beds they gave me a little room with 1 bed not at all what I did reserved I will not use this website never again to make a room reservations
Okay 5.1
Pros: Location, location, location & the great customer service
Cons: Rooms extra small with stained carpet, damaged walls on hallways. Facilities need a TLC badly
Excellent 10.0
From the receptionist to the shuttle driver. GREAT! It was 20-25 min from the airport (due to traffic) and as we had a 7am flight it meant getting the 5am shuttle. The hotel itself, the accommodation and facilities were top class in every aspect and detail. It was a huge help that the shuttle driver and the receptionist spoke English. I am glad we listened to their advice re leaving early as the 6am shuttle would not have got us there on time. I only wish we could have had more time to enjoy the luxury of the room and all the services offered. We did manage to squeeze in a 24-hour room service breakfast! Spotless! Would definitely recommend Nothing more I could ask for just continue giving the guest the great service that you provide.
Good 7.4
Pros: Literally 25 yards from the airport. Incredibly convenient if you have a morning flight. Friendly staff. No comment on the amenities, as we arrived late, went straight to bed, and woke up for our early flight.
Cons: The air conditioning thermostat in our room was not functioning correctly. We had to chose between AC on full blast (way too cold to sleep) or AC off (way too hot/humid to sleep)z. Plus the beds were old and had springs poking us. It made for a really crappy night’s sleep.
Good 7.7
Cons: Extremely slow check in, like 10 minutes
Good 7.0
Pros: Location was excellent!
Cons: The room was cold and did not have central heating. I had to ask for a portable heater.
Excellent 9.4
Pros: Walk over the bridge at gate 4 and you are there. Has a shuttle to terminal 1
Cons: Too cold. Couldn't get the room warmer
Excellent 8.8
Pros: A very helpful staff
Excellent 9.7
Overall it was very good. The only thing is that I had to change rooms because the air conditioner wasn't working and it was late at night. But I have to say that they got the other room fast for me.
Good 7.7
Cons: Beds are too small for a couple
Excellent 8.8
Pros: Having stayed in this hotel a number of times before (mostly because of its convenient location) by and large the hotel exceeded my expectations. It has been recently renovated, and the result is very good. My room was impeccable and in excellent condition, the beds very comfortable and the bathroom amenities well above average.
Cons: The only thing I don't like is the lack of free Wi-Fi and the price of food in the La Huerta Cafe.
Excellent 8.2
Pros: Well located for an airport overnight. Helpful, friendly staff.
Cons: The room had a slight smell of mildew and the windows do not open. We turned off our A/C unit which seemed to help. It's the kind of place where drivers and bellhops are eager to take your bags from you and carry them short distances for you. I didn't have any cash on me and there were three times just on our arrival and check-in where I felt I should have tipped someone.
Good 6.0
Pros: Convenient location with shuttle to and from airport. There is a pedestrian bridge to terminal 1.
Cons: Everthing but the location. Old, run down. Needs new furnishings. And in true Camino Real fashion there are randon holes cut in the walls an patched terribly. The carpets are old.
Excellent 8.2
Pros: It is physically connected to the airport (Terminal 1) by a short walkway which makes it very convenient for an otherwise chaotic Mexico City airport
Cons: No coffee maker in the room which would have been a small addition. Also, not related to the hotel but rather the airport: this hotel is only connected to Terminal 1 but all Aeromexico/Delta flights operate out of Terminal 2 which is something like 3 miles away. There is an "AirTrain" connecting the terminals but it was not functioning. This forced me to take what is, basically, a public bus between the terminals which would be fine with the exception that they, literally, charge you MX $14 pesos to take you there and I did not have them in local currency. BIG HASSLE and completely unjustified. Shame on the airport administrators!!!!
Excellent 10.0
Pros: A great location if you have an early departure!
Cons: Location!
Good 6.2
Pros: Not as expensive as the other 2 hotels directly connected to the airport, easy access, quick check-in.
Cons: The hotel itself looks and feels dated, however this is absolutely secondary
Excellent 9.4
Pros: Price was spot on. Breakfast for every budget. Great staff very friendly. I would stay here again.
Good 6.5
Pros: Beds were comfortable, shower hot, doormen and luggage guys very nice. Location very convenient to airport.
Cons: Very disappointed daughter when found out pool was closed for maintenance....also ridiculous that a "nice" hotel charges extra for internet and refrigerator is locked up tight unless you call for a key. (When i mentioned the pool to the desk staff at least they gave us "free" internet access. ) The hotel restaurants were crazy expensive- a $20 personal pizza? Not even a continental breakfast nor coffee included with room. I thought the name Camino Real guaranteed a certain quality or luxury, but not so impressed.
Excellent 8.5
Pros: The location is the main reason we always return to the Camino Real. It is at the airport, so there is no need for taxis nor any worry about traffic.
Mediocre 3.1
Pros: Only Closed to Airport
Cons: Horrible Service, Very unfriendly Staff, very poor trained Personnel, very poor value for money charged !!! Definitely not recommended for any stay if there are other options!!!
Camino Real Aeropuerto Mexico - Mexico City
Rated no. 9
8.0
Excellent 8.0
Based on 9,246 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Overall 8.0 Excellent
Based on 2,269 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
6.9
Location
9.4
Overall
7.0
Cleanliness
10.0
Comfort
9.3
Facilities
7.3
Location
10.0
Overall
7.3
Cleanliness
8.3
Comfort
8.3
Location
9.4
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
7.5
Facilities
7.2
Location
9.0
Overall
7.1
Cleanliness
8.2
Comfort
8.1
Location
9.3
Overall
9.0
Services
7.7
Cleanliness
8.7
Comfort
8.5
Facilities
4.0
Location
9.3
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Facilities
6.5
Location
9.3
Overall
6.3
Cleanliness
8.1
Comfort
8.1
Location
9.3
Services
7.6
Staff
7.9

Good 6.0
Pros: Nothing can beat the location od this place. If you have a long layover, connection or get stuck at the airport, only few steps away from the arrival hall is a place to stay.
Cons: Hotel does not reply to calls and emails, including the ones about next reservation. I stayed here 2 times within one week and last stay was a nightmare. I checked in at 7 AM after long flight and was assured that my check out time is 2 PM. First unkown person knocked and came to my room and 9 AM, waking me up. Another did the same at 11 AM and at 1 PM I was called by reception and asked when I will check out! Thanks to the customer care manager lady, who offered me a complimentary breakfast and apologized.
Excellent 9.0
Pros: Location. Excellent option for a connecting flight
Cons: None
Excellent 10.0
Pros: Lovely
Cons: Ok
Good 7.0
Pros: Location was ideal for us as we had a one night layover
Cons: in the bathroom there was an issue with the drain, so the water that went down from the sink was clogged and caused more water to come up. but the morning the bathroom had water with some dirt in it that did not smell nice.
Good 7.0
Pros: Location
Cons: Pillows not so good
Excellent 10.0
Pros: The staff where professional and very nice. The room was very clean, the food was like from my own kitchen (delicious) location location definitely coming back
Excellent 10.0
Pros: I am a fan of NH Collection, always on point, clean with an amazingly kind staff.
Cons: Only a minor thing, toiletry was incomplete, no body lotion or shower cap, which is always available.
Excellent 9.0
Pros: Location
Excellent 9.2
Nice spacious room and delicious breakfast
Excellent 10.0
The location and facilities are very good, if you are planning to stay around the airport area.
Okay 5.2
The room was smelly and not clean. The first room that the staff gave to me hadn’t been cleaned and then I asked them to change a room. The second room looked neat but was still not clean enough!
Excellent 9.0
Pros: Location
Cons: Poor internet conexion
Okay 5.4
Pros: Better food, better beds
Excellent 10.0
Pros: .
Cons: .
Excellent 9.4
Pros: Breakfast was really complete and location is inside of the airport.
Cons: the host room wasnt that clean.
Good 7.1
Cons: The showers, that didn't have hot water!
Excellent 9.0
Pros: It is new and the rooms are big and comfortable.
Mediocre 3.0
Pros: Close to the airport.
Cons: Covert dirty and seemed it was not taken care of. Also, very dingy and darkly lit.
Okay 5.0
Pros: Location and Convinience
Cons: The room was small. No hand towels, no face towels. No cups for coffee. Checking in was extremely slow.
Good 6.2
Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.
Good 6.0
Cons: The toilet was running all night
Poor 1.0
Pros: Didn't like anything about the hotel.
Cons: The price per night was ridiculous. There was nothing worth that was $--- a night. Plain hotel room with no refrigerator or coffee maker. Not worth the price. Then they wanted $16.50 per person to eat for each meal. The hotel was hard to find.
Excellent 10.0
Pros: In the Airport
Good 6.0
Pros: The location
Cons: The bathroom light did not worked and there was trash left in the sink.
Excellent 10.0
Pros: very quiet and clean and the bed was heavenly.
Cons: I found the food very much not to my liking. I ordered a Mexican plate - found it flavorless, dry - only had a few bites. then I ordered onion soup so I would have something in my tummy. beyond salty. inedible. no cheese on top. another waste of money
Good 6.0
Pros: Other than the shuttle issue, the hotel was good
Cons: Hotel falsely advertised, shuttle service. I booked on the basis of shuttle, however, when I called them right after booking about 6 hours before my expected arrival, I have told that they need a minimum of 24 hours notice to arrange shuttl
Excellent 9.0
Pros: Located within Terminal 2. Ample and clean rooms. Very luminous. Attentive staff.
Okay 4.0
Pros: Close to Terminal 2 of the airport, filled mini bar.
Cons: Shower could not hang on wall, very annoying to keep it in one of your hands all the time.
Excellent 9.0
Pros: Great staff great food great location.
Cons: There was a lot of noise coming from the restaurant plates being set on tables and people talking loud very early in the morning that woke me up and ruined my sleep.
Okay 4.0
Pros: I liked that it was in the airport.
Cons: I saw a lot of mold in the pool. My room smelled of mold as well. I totally regret staying at this hotel. I chose this hotel because it was listed at 5 star however I would rate it at 3 star at best.
Excellent 10.0
Pros: Location, Room size & bed
Excellent 10.0
Pros: Lovely hotel.. Enjoyed the decor, furnishing, amneties, a very comfortable bed, the in terminal convenience and the divine ambience! Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the usual offerings. Example: ask for a wake up call, you get 2! One at the exact time you require and another 5 minutes later just to make sure you are awake! Very thoughtful! We were also congratulated for our 25th anniversary with complimentary offerings of lovely extras. They know how to treat you well here! Thank you for making our stay even more special! The buffet breakfast was very good, with popular hot breakfast dishes and tasty mexican dishes, an omelette station, a nice variety of fruit, deli meats & cheese, waffle maker, cold cereal selections, many different juices, regular coffee or esspresso, sparkling wine mimosas. Long breakfast hours which is convenient to early travelers or those that wish to sleep in. We stayed here on our way to vacation and on our way back. We will certainly choose to stay here again when transiting through Mexico City airport. In my opinion, this is the best hotel at MEX and we've tried them all!!
Good 6.2
Pros: Proximity to airport
Cons: Shower was not clean. There was presence of mold due on tile corners all around.
Good 6.5
Pros: Took me one minute and 45 seconds to walk from my room to the security line -- fit the bill perfectly for an early-morning flight.
Cons: The price gouging was annoying. My night was first listed at $100, but I had to wait a few days to be sure. It was then $170. For kicks, I looked again the day before . . . and it was up to $250. WRONG! It's comparable to the Camino Real at the other terminal, but way pricier. They have the right idea, but are ethically challenged . . . making them a necessary evil. I'd stay there again if I HAVE to because of schedule, but I'd work pretty hard to use one of the other airport hotels first.
Excellent 9.6
Pros: Everything was great. Very clean and in the airport terminal so we were close for our 6 a.m. flight
Cons: Not a good space for dining in the room. It was fine though, we just are on the bed.
Good 7.3
Pros: Close proximity.
Cons: If you have an early morning flight from terminal 1, remember there is no way to get to terminal 1 from the hotel prior to 5 am. The train from T2 to T1 does not start until 5 am. For a place to sleep overnight, it is overpriced. But they are all overpriced close to the airport. So much so, that when used only as an in-transit airport, I'll try other airports.
NH Collection Mexico City Airport T2 - Mexico City
Rated no. 10
8.0
Excellent 8.0
Based on 2,269 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.7
Facilities
4.0
Location
7.1
Overall
6.0
Overall 7.6 Good
Based on 1,415 reviews
Cleanliness
7.9
Comfort
7.7
Facilities
4.0
Location
7.1
Overall
6.0
Cleanliness
8.0
Comfort
8.1
Location
7.4
Services
7.8
Staff
8.4
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
7.9
Comfort
7.7
Location
7.0
Services
7.3
Staff
8.3
Cleanliness
7.8
Comfort
7.6
Location
6.9
Services
7.2
Staff
8.0
Cleanliness
8.1
Comfort
7.7
Location
7.2
Services
7.4
Staff
8.4
Cleanliness
7.9
Comfort
7.6
Location
7.5
Services
7.4
Staff
8.3

Good 6.0
Pros: The attention, the beds were comfy and the price was right
Cons: The decoration is a little rusty, the mirror is bigger than the TV, a little bit creepy. The breakfast that was included was ok, the shower door didn't close and the water was sometimes not working.
Good 7.0
Pros: Verry bad wifi
Poor 1.0
Pros: N/A
Cons: Awful place! Bathroom was discussing not clean at all. The worst part was in the middle of the night while sleeping, strangers entered our room. We felt unsafe and scared.
Good 7.0
Pros: The hotel was remodeled recently so everything was just alright regarding the building, cleanliness and furniture, however, we were told by the Uber drivers that the location itself is quite insecure though, you better watch out!
Excellent 8.0
Pros: It’s very affordable. The rooms are big and spacious. The staff is very friendly and helpful.
Cons: I was not notify that the restaurant was going to be closed.
Good 6.0
Cons: The room smell bad, like a cows, so many Indian people are there, and they are so noise in the midnight, when you arrive you found a half of toilet paper, the beds feel like a cardboard and plus, just one connection for charge the phones or connect laptop in all the room, it's crazy, really poor wifi.
Excellent 9.0
Cons: Good place
Hotel MX Congreso - Mexico City
Rated no. 11
7.6
Good 7.6
Based on 1,415 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Overall 7.6 Good
Based on 1,150 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
6.8
Location
9.1
Overall
6.3
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.6
Cleanliness
8.1
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.5
Cleanliness
10.0
Comfort
9.0
Facilities
5.0
Location
10.0
Overall
6.0
Cleanliness
8.1
Comfort
8.0
Location
9.1
Overall
4.0
Services
7.3
Cleanliness
8.4
Comfort
7.9
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
7.3
Cleanliness
8.0
Comfort
7.7
Location
9.0
Services
7.3
Staff
8.1

Okay 4.0
Pros: only location is good
Cons: rooms not clean, very heavy cook smell is coming from door.
Mediocre 2.0
Pros: Good but not early morning service on reception simply it will open at 6AM
Cons: Language problem gap of communication
Poor 1.0
Pros: It is in airport only that is only part I liked about this hotel.
Cons: I will not even rate it as 3 star hotel. Since it is in airport so it was convenient as I had connecting flight apart from its location I didn’t find anything compare to 3 star hotel in this hotel.
Okay 5.0
Pros: Everything…except….see below.
Cons: The room faced the street. Loud noises like distant fireworks every 20 minutes until 4:30 am. Started again at 7:30 am. Phoned front desk at 3:30 am….no answer. Get a room that overlooks the internal terminal.
Okay 4.0
Pros: Staff ,great service
Cons: Ok let me start by saying that the staff did an outstanding job and this is not about them,or at least all of them, we checked in pretty quickly and got lots of help with our suitcases,we were offered massages and other services, the two issues we encountered were, first, there's no sign outside the airport anywhere to find the hotel ,inside we had to ask the airport workers to find it,once we got to the room,which was very cleverly marked as" sanitized" I realized the room was never properly cleaned, paper from sanitary pads was still on the floor of the toilet ,coffee maker machines was dirty and still had a bag of used coffe on it, bottles of water in the floor( under the table) let me say that I am not one of those people who looks on every detail to complain and as a matter of fact we didn't even mentioned it to reception because we were exhausted from the trip and came just to spend the night before our flight. Our room was 226 and we stayed there on Sep 29 to Sep 30th 2021
Good 7.0
Pros: Good people
Cons: The bathroom
Excellent 8.0
Pros: Location and check in process was very simple.
Cons: Our plane got in at 12:30 am and we had to be back at our gate in the morning at 4:30, so we did not stay long. It was a nice hotel , but hard to pay $--- usd for 4 hours of sleep.
Okay 4.0
Old, dirty, windows are I fro t of walls, staff in reception is untrained and unkind. Practically zero COVID measures except for gel ataje entrance. They make you think rooms are sanitized but there was teash in the trzh can, the toilet was dirty as well as the shower.
Mediocre 2.0
This hotel is gross. Do yourself a favor and stay someplace else. When I was there they had a problem and the ac didn’t work in my room, very noisy hotel.
Excellent 10.0
Pros: Location and staff were both amazing
Good 7.2
It is very convinient if you have early mooning flight.
Excellent 10.0
Cons: It was located in other terminal... & THE WAKE-UP CALL WAS 15 MIN.S LATE.
Good 6.5
Pros: Great location and very friendly staff.
Cons: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.
Excellent 8.0
Pros: Location
Cons: Towels
Excellent 8.0
Pros: Room was fine.
Cons: Restaurant was terrible.
Okay 4.0
Pros: I Only liked the location the hallway smells amazing and the shuttle was so helpful.
Cons: In my room the AC was leaking and the rug was so dirty.
Excellent 10.0
Pros: Registration was easy. The Hotel had all of my information from my reservation. No payment card was needed. Just my identification was needed and the room keys were handed.
Mediocre 3.0
Pros: it was fine
Cons: what i REALLY did not like is that i understood that i had prepaid but when i arrived at the hotel they told me that i had to pay for my room. this led to a VERY long checkin and now i have to go back and research whether i have had to pay twice.
Excellent 8.0
Cons: Bill was supposed to be posted on line, but wasn't. I asked for a receipt but didn't get a print out.
Good 7.0
Pros: close to airport and clean room
Cons: Stay away from restaurant. Way understaffed and bad attitude. Half of what they offered on menu they didn't have
Okay 5.4
Pros: Location, shuttle transportation, and staff
Cons: Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.
Excellent 10.0
Pros: The people are great!
Good 6.2
Cons: I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: The gym
Excellent 9.7
Pros: I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expensive. So I paid US $ 175 incl. taxes which was accetpable. Courtyard hat the same price, online booked.
Hilton Mexico City Airport - Mexico City
Rated no. 12
7.6
Good 7.6
Based on 1,150 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.6
Facilities
6.0
Location
7.5
Overall
6.0
Overall 7.6 Good
Based on 481 reviews
Cleanliness
7.9
Comfort
7.6
Facilities
6.0
Location
7.5
Overall
6.0
Cleanliness
7.8
Comfort
7.5
Location
8.0
Services
7.5
Staff
7.3
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.7
Comfort
7.3
Location
7.4
Services
7.1
Staff
7.5
Cleanliness
8.1
Comfort
7.6
Location
7.4
Services
7.3
Staff
7.7
Cleanliness
8.2
Comfort
7.9
Location
7.5
Services
7.6
Staff
8.1
Cleanliness
7.8
Comfort
7.5
Location
7.6
Services
7.2
Staff
7.5

Excellent 10.0
Pros: The staff at the hotel was super awesome, they went the extra mile to understood what I was saying and would print on a paper in English so I’d understand the conversation we had at check in. Rooms are super comfortable and clean, peaceful and safe. The location is about 2 train stops from Burger King & Walmart but the metro was a fun experience. I totally recommend ❤️
Excellent 10.0
Pros: Huge room super close to the airport and really cheap
Cons: Everything was good
Excellent 8.0
Pros: We were fist family: with two kids (6 and 1 years). Comfortable big room, friendly staff.
Excellent 8.0
Pros: Location close to airport. Very clean and great staff.
Cons: That specific time was under remodeling. No chance for extra sleep. But I still recommend it
Excellent 8.0
Pros: Spa tub in room was wonderful. Large spacious rooms with nice furnishings. High-end, large bathroom vanity mirror. Very nice for the price. 5 min walk to Metro Agricol Oriental.
Cons: The hotel roof is closed, so if you wish to smoke you will be asked to do it in the street (which is actually the freeway, very loud and dusty). Otherwise no other issues.
Mediocre 3.0
Pros: Not really anything. Price, I guess?
Cons: There was no breakfast, however, we specifically were seeking a hotel with breakfast included and this one came up. The restaurant was also not open and there was nowhere nearby to get food. Not a safe looking area, so we had to order UberEats to get a meal. The hotel seems to be disguised under a different name. They try to make it seem close to the airport, but it’s not. It felt like a seedy love motel in the middle of nowhere. There was a room service tray outside of our room in the hallway when we arrived, so I was a little nervous we were going to walk in on someone. The tray was still there the next morning.... We will stick to airBnB.
Excellent 8.0
Cons: No Air Conditioner/Heater. Strong smell of deodorizer/Perfume...???
Good 6.2
Pros: Uber’s were available
Cons: Carpet should be updated
Hotel Estrella de Oriente - Mexico City
Rated no. 13
7.6
Good 7.6
Based on 481 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.5
Facilities
10.0
Location
8.5
Overall
8.0
Overall 7.5 Good
Based on 1,062 reviews
Cleanliness
8.0
Comfort
7.5
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.1
Comfort
7.4
Location
8.4
Services
7.4
Staff
7.7
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
7.6
Cleanliness
8.1
Comfort
7.5
Location
8.5
Services
7.2
Staff
7.4
Cleanliness
8.0
Comfort
7.6
Location
8.5
Services
7.2
Staff
7.8
Cleanliness
8.0
Comfort
7.6
Facilities
10.0
Location
8.5
Overall
8.5
Cleanliness
7.8
Comfort
7.4
Location
8.4
Services
7.0
Staff
7.4

Excellent 8.0
Pros: The hotel location is close to the airport. I really enjoyed my stay at this hotel.
Cons: The internet was at times slow, and the stuff didn’t speak much English.
Poor 1.0
Pros: close to airport - 10 minute walk. That was it, no other positives.
Cons: The place was dirty, there was an awful smell in the elevator. It was extremely noisey, the noise of the elevator woke me up constantly, guests shouting in the hallway, banging on doors. The bed was the most uncomfortable thing i have ever slept on.
Excellent 10.0
Pros: The place was just 800m from airport, easily reachable by the foot over bridge
Okay 5.2
Elevator no working, no restaurant
Okay 5.6
the hotel is not connected to the airport terminal and without any airport shuttle service. It is not quite a short walking distance, especially on the narrow sideways of busy traffic roads. There's no good direction to the hotel nor the pedestrian walks towards the direction of the hotel. If u r solo traveller and need to have layover at the airport for red-eye flight, there r other hotel options which are truly connected to the airport terminal building or offering shuttle service. Or else, u may consider to take taxi to the airport, though it's nearby.
Excellent 8.0
Easy walk to the hotel from terminal 1. 10 minutes by taxi to terminal 2. Bed, shower, room okay for one night
Excellent 10.0
Pros: This hotel is a gem! It is run in a most efficient manner; no frills just plain great value. If you want luxury or to be pampered go elsewhere. If you want great value for your money, especially if you're staying overnight to deal with a long flight layover, this is your place!
Hotel Aeropuerto - Mexico City
Rated no. 14
7.5
Good 7.5
Based on 1,062 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Overall 6.7 Good
Based on 1,823 reviews
Cleanliness
6.6
Comfort
6.3
Facilities
5.5
Food
6.5
Location
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
6.3
Location
8.5
Services
6.0
Staff
7.6
Cleanliness
4.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
6.7
Comfort
6.3
Location
8.5
Services
6.1
Staff
7.6
Cleanliness
6.1
Comfort
6.1
Location
8.6
Services
5.9
Staff
7.5
Cleanliness
6.9
Comfort
6.6
Location
8.6
Overall
9.0
Services
6.3
Cleanliness
6.7
Comfort
6.5
Location
8.7
Services
6.2
Staff
7.5

Excellent 9.0
Pros: Staff where helpful and good communication on messages i sent
Poor 1.0
Pros: In this rate you can find more better rooms and even they don’t have refund policy.
Cons: Poor management, high cost and no refund policy.
Excellent 10.0
Pros: Great location friendly helpful staff
Cons: Nothing
Excellent 8.0
Pros: Location and the good restaurant they have
Cons: Tv
Excellent 9.6
Good location and staff was very helpful
Okay 4.5
Pros: Close to airports Overnight to wait for flight only.!
Cons: R Room was not securable the windows to the hallway couldn't lock so you can virtually crawl in your window if you forgot your keys. But then so could anyone else! The neighborhood was also not very safe if you don't know how to carry yourself.
Hotel Puerto Mexico Aeropuerto - Mexico City
Rated no. 15
6.7
Good 6.7
Based on 1,823 reviews
Details
Reviews

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