San Juan Hotel
1680 Collins Avenue, Miami Beach, FL 33139, United States
+1 305 538 7531
Cheapest
rate per night
8.0
Excellent
based on 1,957 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | £50 |
| Zenhotels.com | £51 |
| Agoda.com | £59 |
Good to know
Value for money |
7.4 |
|---|---|
Distance to city centre |
1.5 mi |
Location rating |
9.3 |
Nearest airport |
Miami |
Distance to airport |
9.7 mi |
Rooms
Standard rooms
£86+
Bed type
Provider
Total stay + taxes & fees
Unknown
£86
Luxury rooms
£50+
Bed type
Provider
Total stay + taxes & fees
King bed
£50
Unknown
£59
King bed
£80
King bed
£89
King bed
£89
Unknown
£89
King bed
£93
King bed
£93
Unknown
£103
King bed
£106
Unknown
£119
Superior rooms
£84+
Bed type
Provider
Total stay + taxes & fees
Unknown
£84
Unknown
£89
Unknown
£92
Deluxe rooms
£51+
Bed type
Provider
Total stay + taxes & fees
Unknown
£51
Unknown
£63
Unknown
£98
Unknown
£101
Unknown
£115
Unknown
£132
Double bed
£200
King rooms
£71+
Bed type
Provider
Total stay + taxes & fees
Unknown
£71
Unknown
£91
Unknown
£104
Reviews
Pros
| "The staff is super friendly." | (in 183 reviews) |
|---|---|
| "Very good breakfast, great location." | (in 131 reviews) |
| "Desmond and staff provided exemplary customer service." | (in 18 reviews) |
Cons
| "I was disappointed in the hotel" | (in 47 reviews) |
|---|---|
| "The bathroom was very small." | (in 9 reviews) |
| "No customer service The person who checked me in give me attitude Terrible experience" | (in 9 reviews) |
Traveller rating
348
165
74
37
18
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentFeb 202010.0
Excellent value! Conveniently located!
-
ExcellentFeb 201910.0
Nice, refreshing, clean, quiet pool. Best 'inclusive' breakfast I have ever had. Happy hour every day was great. Beach access was excellent. Room was like new. Half the price of hotels next door!
-
GoodAug 20178.0
Customer Service
The service provided by the staff was great, they were very nice, helpful, friendly and polite. the location of the hotel was also very good.
out of the 4 days that I was at the hotel w/my daughter we only asked once for the room to be cleaned and the both bed sheets were not changed and no toiletries were added. if the hotel management can work w/ the proper staff to get this matter resolved then i would not found anything to complaint about.
-
ExcellentJun 20169.4
Great Price for the Location
Had amentities such as a nice pool, beach umbrellas and chairs were free to rent, and if you forgot something, they're quick to accommodate you.
-
OkayAug 20145.3
I was at a conference and didn't check out on time. The concierge Claudio from the beginning spoke to me almost yelling in an absolutely disrespectful tone "como se me ocurria salir a esta hora 3pm"This essentially translates to "What are you thinking checking out at this time?"When I told him I did not know that checkout was at 11am he simply freaked out and answered"This information was in the paper you signed when you checked in Don't you know how to read? Because I always read what I sign I don't know if you do but I do read what I sign!"I was simply baffled with his behavior. Then he printed out my receipt .I then reviewed my credit card number. I don't know what went through this Claudio guy's mind but he freaked out and started to yell at me again "but what are you doing?The charge is already done!You are going to give me your Credit Card again and I don't need it cause the charge is already done!"I asked him what his problem was?At that point I just wanted to get out of that crazy hotel as fast as possible and as soon as I turned my head I heard this Claudio guy saying to the woman that was by his side and witnessed everything "This #@$ is crazy!"This behavior is inexcusable! Customers like me pay the salary of bullies like this Claudio guy.People like this shouldn't be working in the service or hospitality industry.Sadly I must leave a terrible review,Prior to this checkout debacle I received exceptional respectful and kind attention from all the other staff.
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About
Overview
The oceanfront San Juan Hotel, surrounded by 15 acres of landscaped grounds in Isla Verde, opened in 1958. With Puerto Rican hospitality, it offers guests a tradition of history within its updated modern present, with its $65 million redesign. The signature pool features flowering gardens, a sundeck, and private cabanas. It offers live entertainment, wine and rum tastings, and nightclubs. It is conveniently 1 mile from Luis Munoz Marin International Airport.
Within its tropical atmosphere, brightly decorated guest rooms have the area’s lush landscape combined into rooms, suites, and poolside and oceanfront villas. The grand tower pool room has views of the El Yunque Rainforest, the Isla Verde neighborhood, or the pool-scape. The presidential suite has sweeping ocean views, a living area, a separate dining area, and a kitchenette.
Amenities include complimentary Wi-Fi, plush mattresses made exclusively for the hotel, mini refrigerator, LCD TV, in-room safe, and iron set. Hotel features include pools, hot tubs, a fitness center, a full-service spa, concierge, and much more. It is kid-friendly and offers several children activities.
For dining, Aquarelle on the Beach serves authentic Caribbean cuisine, the Meat Market Miami features inspired cuts of meat with modern gastronomy. Caña is its signature restaurant serving a fusion of local flavors within its Puerto Rican dishes. The hotel has several indoor and outdoor bars, and lounges.
The 300-year-old Banyan Tree is a popular hotel landmark, standing over weddings and social activities. San Juan offers meeting and conference rooms for business travelers. Whether for family, couples, or guests attending an event, the San Juan Hotel offers travelers a perfect place to stay.
Features
8.0 Excellent
based on 1,957 reviews
7.9
Cleanliness
7.8
Comfort
8.9
Staff
7.4
Value for money
Check in |
15:00 |
Check out |
11:30 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Window
Computer use available
ATM on-site
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Packed lunches
Free toiletries
Fruits
Shoeshine
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Fishing
iPad
Physical distancing rules
Golf
Spa
Process in place to check health of guests
Canoeing
Cycling
iPhone dock
Outdoor pool
Diving
Snorkelling
Key card access
Kids meals
No smoking
Nintendo Wii (gaming console)
PS2 (gaming console)
Restaurant
PS3 (gaming console)
Bar/Lounge
Laptop safe
Parking
Hairdryer
Xbox 360 (gaming console)
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Guest accommodation is disinfected between stays
Laptop
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Pyjamas
Delivered food is securely covered
Trouser press
Food can be delivered to guest accommodation
Complimentary breakfast
Pets not allowed
Picnic area
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Pool with a view
Coffee shop
Windsurfing
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Private entrance
Storage available
Private parking
Free Wi-Fi
Ticket service
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Shared lounge/TV area
Shower
Shower cap
Adapter
Slippers
First-aid kit
Socket near the bed
Allergy-free room
Soundproofing
Body soap
Bottle of water
Telephone
Carpeted
CD player
Toilet
Toilet paper
Safe
Children's high chair
Toothbrush
City view
Airport shuttle
Cleaning products
Dustbins
TV
Conditioner
Valet parking
Desk
Dining table
Wardrobe or closet
FAQs when booking at San Juan Hotel
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Photos
All photos
01 of 29
Reviews about San Juan Hotel
“Everything was excellent. We had great staff willing to help any time. Breakfast was really nice considering the Covid situation. Location is amazing. I love that they were willing to share with you towels, waters and anything you need. Great value!!!”
“Everything was perfect. I loved the location and the stuff were nice and kind especially the ladies.”
“Location was great! Walking distance to beach, lincoln road, ocean drive, and all south beach opportunities. The free breakfast was good with a lot of options. Room was very clean and comfortable. Pool was also very nice and calm, just a few lounge chairs and a back area with couches and a bathroom.”
“Excellent value! Conveniently located!”
“Nice, refreshing, clean, quiet pool. Best 'inclusive' breakfast I have ever had. Happy hour every day was great. Beach access was excellent. Room was like new. Half the price of hotels next door!”
Location
Most popular landmarks
- Peter Lik Miami 0.4 mi
- Lincoln Road 0.4 mi
- Lincoln Road Mall 0.4 mi
- Miami City Ballet 0.5 mi
- Holocaust Memorial of the Greater Miami Jewish Federation 0.5 mi
- Miami Beach Architectural District 0.5 mi
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