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I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Clean and nicely designed General Manager was a bit snippy
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
The confort n price
Comfortable No shops nearby
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
Great staff, breakfast and services. Hotel looking a little tired.
it has coin laundry,great location,frendly staff smell of the room
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
The room is very good and clean. Everything that is said in the reservation is done. Internet service and parking with no extras fees were very good for me. It should have a freezer at each room. Breakfast is poor.
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
Close to airport
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
The location vis-a-vis accessing major routes; the swimming pool; having a safe; a secure car park. The carpets were not clean; the shuttle bus for the airport needs to be more frequent
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
It was value for money, quiet and comfortable with pleasnat and helpful staff. The bed was most comfortable. A complimentary shuttle service to the malls will greately improve the hotel's occupancy rate The distance from shopping malls and the state of the outside surroundings.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
The location to the airport the "contnental breakfast" - what whas "continental"?
Staff was helpful and friendly. Free airport pick up, close to the Miami International Airport, decent breakfast, nearby to several ethnic retaurants ... all for a very reasonable rate. Bed was super comfortable with excellent linens. The room could have been cleaner but the bed and bedding as well as the bathroom were very clean. Just the floors seemed a little scruffy especially in the hallways.
The bed had a duvet cover, which my wife and I prefer since it gets washed much more often than blankets. The bed was very comfortable. Floor was tile, not carpet, and obviously clean. Shuttle service was clean, vehicle in very good shape, and drivers helpful with bags. Tiny bathroom. Large dead bug sticking out from under the door across the hall. The advertised breakfast did not exist. Noises from hallway and outside came in a little too clearly. Seemed like a very old motel being maintained as best it could without remodeling. TV was CRT, not advertised flat screen.
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
Close the airport The smell of the place
It was close to Airport and there are public transport to it. The bathroom is too small and the water drainage system in bathroom is not good.
Staff Area Value for money The Carpet smells
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
Close to the airport The room was smelling really bad and it was dirty!
The coffee It was old, shabby and out of the way
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The smell. Your p tak needs to be removed and cleaned room 430.
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!
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The cleanliness of the hotel and the modern interior always meets my expectations. The breakfast can be improved
Easy check-in! They even let us check-in early! Front desk was great! Recommended food choices. Alerted us on who not to contact for food. Every time we went to the bar/lounge, there wasn't a bartender. There was a sign in the elevator indicating a happy hour, but it didn't exist. Come to find out later, the happy hour was at their sister hotel across the street.
Loved everything about the hotel and staff. Not a restaurant so you need to 'travel'.
Close to airport and size of room along with airport shuttle service. The AC was not functioning properly and also vending machines did not work.
La habitaciÃ³n y ubicaciÃ³n No
I liked the sitting area in the room and shower. This hotel did not have enough parking and was in a run-down location.
The room, cleanliness, staff and price were unbeatable. The area around the hotel...not so much, but they can't help that. It's close to airport, affordable, safe and nice. The pool was a little gross with grime around the edge of the pool, but the water appeared to be clean.
Although I had issues with the first two rooms, the staff fixed them IMMEDIATELY. Rooms have refrig, microwave, wireless printing, etc. Staff in general is very helpful. FYI Clarion Inn has NONE of the above. That I had to deal with the 2 issues in the first place. But again, the staff made IMMEDIATE corrections.
The hotel was very clean check in time coming back from our cruise was quite delayed they seem to have been shorthanded on the cleaning staff I called specifically about the transportation from the airport to the Miami Port from the hotel I asked if there was any charge they said no but from their return from Miami port to the hotel they were going to charge $20 per person so we had to find our
The staff were very friendly and helpful, understanding what we needed and providing it before we asked. It was quite a relief since we arrived around 2am after a full day of travel. On top of that the room was very comfortable.
The cleanliness The ice maker was on the first floor.
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
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This guest did not leave comments about this hotel.
I loved it No
Hotel is still brand new...room are super clean....showers are great...staff are A1....love the place!!
New efficient style Thin walls, noisy pipes.
Nice modern room. Friendly very helpful staff, clean,comfortable bed. Good value
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Efficient room design
Wine and tacos upon arrival ðŸ¤˜ðŸ¼, pet friendly water bowl for our palsðŸ¶.
Cheap. Good staff - I had booked 3 nights, I had been there for like 30 minutes when I realized "ok, yeah - I can't stay here" It had a TV Its right off a major street, lots of street noise even late at night. The closed door did nothing to help. The wifi was terrible - basically unusable. The mattress still had plastic wrapping on it. So, I guess it was great that it was new? Definitely not for families as the gentlemen right before me booked a room for 3 hrs. Basically all you need to know right there.
Location was close to work? When arriving, there was a crackhead walking around the parkhead trying to sell blowjobs. This wasn't just someone randomly walking by, she was staying two rooms down from mine. Second, management raised the price from registration. Third, they tried telling me that the credit card machine was not working because they are clearly trying to rent rooms cash only so they can do things under the table. Fourth, I was woken up at 7:00 am to a housekeeper that opened my door and started yelling something in Spanish. This is NOT AN EXECUTIVE MOTEL. This is a crack motel. Not to mention that the walls were dirty, the sheets had stains, and the hot water did not work in the morning or at night. They advertised a Queen sized bed in the reservation: I was given a double and told for an extra fee I could get a Queen sized bed. Do not stay at this filthy place.
0 % was the most terrible night for my family Nasty place, inside & outside
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
Staff was nice Too many spiders. Not worthy.
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Felt unsafe, run down
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
Good customer service at time of check-in. Poor concierge assitance. The place was filthy from top to bottom. The menu in the restaurant had six items. The entire building needs to be redone
The hotel is near shopping mall and stores. There was no fridge and microwave in the room. These are upon request and against payment. Other 3-star hotels offer these facilities for free. We were 3 guests in the room and had to ask front desk for an extra bath towel (there were only two in the room) and also bath towel (we did not receive ANY in the room). They told us they were out of bath towel because the hotel was full. There were NO bath math in the bathroom. House keeping was out of bath mat!! Too high price for such poor facilities.
The hotel is located very close to a mall, you have very close places to eat, to go shopping, etc. The TV was ok, the Hot watter was good, the shuttel works really well. I didn't like the lobby, when I arrived I wanted to cancel the reservation but I couldn't. The furnitures and the carpet in the lobby are old and the fabrics look dirty. The rooms were better than the lobby but they are not excellents. The room didn't have towels, and they took like 30 minutes to delivery them.
location price the room smelt like it was once a smoking room or the carpet had not been cleaned for a while. Mark in the sink was there for the full 4 days- cleaning inadequate had to ask for extra towels tub is permanently stained Hotel needs refurbishing
The hotel presents a shabby first impression. Dirty, worn carpets, strong smell of disinfectant, staff were friendly, but didn't make up for the overall tattiness of the hotel. Room was clean, except for the worn, carpet, bathroom clean, lots of towels. Air conditioner was sporadic, never really cooled room. Minimal hot water available, full hot produced a tepid shower. Bath was lukewarm at best. There was no stopper in tub and it took forever to get one delivered. Restaurant was only available at certain hours, wait staff seemed to cook the minimal breakfast, service was friendly but very slow. Wait staff had minimal command of English. Overall, a disappointment, a place to stay overnight only.
Absolutely nothing!!! • Someone else's pubic hair in the bed • Black mold on the shower curtain • Ash trays in a room that was suppose to be non-smoking. LIES!!! • No TOWELS in the room • Given one towel for two people, no hand towels • The worst hotel staff of any hotel I've ever stayed • Worst experience in any hotel EVER!!! • Will never stay at ANY Ramada EVER!!! • I will NEVER book a hotel through KAYAK or PRICELINE EVER EVER EVER EVER AGAIN!!!!!!!!!!!
Bed was comfy and the room was clean Pillows smelled humid and sweaty, that was about our only complaint.
Read what I didn't Like instead because there is nothing good to be said about this hotel. I booked my room online and got my booking confirmation number and everything. When I get there (at around 11pm because my flight to MIA landed @ 10) They tell me that they have cancelled my reservation because i didnt show up before 6pm. THIS WAS INDICATED NOWHERE!!!!!!!!!
Not much Front lobby dirty and front desk personnel not very helpful
Location Wifi in the bedrooms was very slow.
I like the staff they were friendly,I also like the pool.it's very close to the shopping mall and other stores. I did not like the rooms they very old and beat up. Didn't seem to clean. I had to switch my room when I first got there but the next room was not the greatest either. Also I thought that south beach was close but it was a 30 to 40 min drive there.
Attendants were very pleasant. I was located on the upper floor, and at times it got quite noisy especially since I like to sleep in past 8am. No microwave in the room; pillows were way too soft - no firmness at all. Hallways were not air conditioned and you sweat a lot just going to/from the elevator.
Everything is in goos shape Service
I enjoyed myself the bed was wonderful
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
I don't agree with all the negative reviews. No, this motel isn't the Ritz-Carlton, but for $58 a night it isn't bad. The room is comfortable, the art on the walls is decent, and it has free wifi. If you're a family traveling on a budget and don't mind staying across the street from an airport, go ahead. The A/C wasn't easy to control.
The room was ok. Ok bed. Wifi worked good. No safety locks on the doors, no door bolts, and outside hallways. the tub drain was clogged. 3 inches of water in the tub when showrring.
The hotel was very dirty, and felt unsafe. My new wife and I slept in the car. We didn't want to sleep on the cigarette burned, feces stained sheets, nor stay in the prostitute infested hotel. I just gave them back my key. They would not give us a refund. DO NOT STAY HERE! There is a Days Inn right around the corner.