Pros (+) Clean room nevertheless outdated
Cons (-) Without Hot Water for 2 days management did not care or answer calls AC issues for the entire stay.
3 stars
Krystal Monterrey
Calle Corregidora 519, 64000 Monterrey, Nuevo Leon, Mexico
Monterrey, Mexico
See location+52 818 319 0900Photos of Krystal Monterrey
Overview
Hotel with a fitness center, a short walk to Macroplaza This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.
Latest deals for Krystal Monterrey
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Krystal Monterrey
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
General
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Telephone
- Carpeted
- Mountain view
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Private entrance
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Sauna
- Pool
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Krystal Monterrey
8.4
Very good
2467 verified ratings
Wonderful
1406
Very good
363
Good
278
Okay
104
Fair
106
Mediocre
68
Poor
142
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and value for price, but many expressed dissatisfaction with cleanliness and service issues. The amenities, including the gym and pool, were also noted as lacking maintenance. Overall, while some guests enjoyed their stay, others faced significant challenges that impacted their experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.4 out of 10
1857 reviews
6.2 out of 10
2 reviews
8.4 out of 10
24 reviews
7.3 out of 10
1 review
All reviews
Location
Calle Corregidora 519, 64000 Monterrey, Nuevo Leon
What's nearby
- El Faro del Comercio154 yd
- Museo de Arte Contemporaneo278 yd
- Macroplaza336 yd
- Barrio Antiguo0.3 mi
- Paseo Santa Lucía0.5 mi
- Mexican Professional Baseball Hall of Fame1.9 mi
- Fundidora Park1.9 mi
- Cuauhtemoc Moctezuma Brewery2 mi
- Auditorio citiBanamex2.1 mi
- Palacio del Obispado2.2 mi
- Galerias Monterrey2.9 mi
- Paseo San Pedro3.1 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Krystal Monterrey
Low season | August |
|---|---|
High season | August |
Average price (weekend night) | £63 |
When to book a room at Krystal Monterrey
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Krystal Monterrey
FAQs when booking at Krystal Monterrey
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MonterreyMost recommended
See most recommended stays in MonterreyGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 0.7 mi |
Nearest airport | Monterrey Gen Mariano Escobedo |
Distance to airport | 14.8 mi |