Cedar Gables Inn

Location, and close to everything.

When we checked in to the place at 3:00 p.m. on 8/17/19 there was a loud banging noise that continued for a couple hours. After being patient the wife and I called the host and he told me that they were fixing something and that they already left. He tells me this why I am still on the phone with him hearing the noise. I said NO they are still doing whatever. So I stayed on the phone and he walked to where he knew the noise was coming from and asked them to keep it down? He then said they will try to keep it down?? hmm., I thought they were gone and no apologies or anything from him. after about 3 hrs. of it all it finally stopped around 6:30 or so. Then to top it off in the morning......, we woke up to what sounded like people walking on our heads which started at about 5:45-6:00 a.m. and continued until breakfast which was at 9:00 a.m. I called again, the same number, and got the same individual, and I asked for a refund and explained my deepest disappointment in our stay. He rudely responded back and talked over me the whole time without letting me explain anything even though he was aware of the situation and then hung up on me. It was completely and utterly humiliating from our check in to when we departed. We didn't hardly get any sleep and we were treated horribly to boot, despite the owner being aware of everything. I am still rather upset and have been trying to put this whole trip behind me but it is extremely difficult since it was our 15 year wedding anniversary and I will NEVER get that time/experience back.