Overview

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Chiaja Hotel de Charme
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Via Chiaia 216 1 Piano, 80121 Naples, Campania, Italy
+39 081 415 555

£66+

Overall guest ratings

8.1/10 Excellent
Based on 723 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.6
  • 4.5

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Chiaja Hotel de Charme is just 4.7 mi (7.6 km) from the airport and offers a shuttle. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms at this romantic hotel offer jetted tubs, minibars, and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 723 reviews
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.2 "92% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      8.5 "Near to public transport, according to 85%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 7.3 "High value."
    • 7.1 "Good breakfast."
    • 5.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.0 "60% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.4 "Air conditioning was criticized by 76%."
      0.7 "For 93%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.7 "83% criticized the small bathroom."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 4.1 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      1.7 "83% criticized the small bathroom."
    • 3.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 462 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.4 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.2 "92% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 6.2 "Food is average."
    • 5.1 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.9 "51% found the grounds unpleasant."
    • 4.3 "Not very comfortable."
      4.2 "58% said rooms were small."
      4.0 "60% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.1 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 166 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 7.0 "Good breakfast."
    • 5.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.7 "83% complained about the bathroom."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      4.1 "59% said rooms were small."
      4.2 "58% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    Based on 93 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 4.9 "Bad amenities."
    • 4.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.2 "68% found problems with the furniture."
    • 4.3 "Not very comfortable."
      4.1 "59% thought it was too noisy."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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