Overview

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Hotel de l'Ecluse
Top City Hotel

Rue de l'Ecluse 24, 2000 Neuchâtel, Neuchatel, Switzerland
+41 32 729 93 10

£95+

Overall guest ratings

8.0/10 Good
Based on 635 reviews

Review highlights

  • 8.7
  • 7.9
  • 4.8
  • 4.4

Good to know

  • Modern Hotel
  • Near city centre

Nearby

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    About

    Located near a train station, Hotel de l'Ecluse is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Conveniences like kitchenettes are in all rooms, along with flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Bar/Lounge
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 635 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 7.9 "Good location."
      9.0 "City centre within easy reach, said 90%."
      7.5 "75% thought it was easy to get to the train station."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Only 68% said the rooms were modern."
    • 4.8 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 4.4 "Value below average."
      1.8 "82% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
    • 3.9 "Disappointing food."
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    Overall rating

    8.0 Good
    Based on 311 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.7 "Good location."
      9.3 "City centre within easy reach, said 93%."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.1 "Only 61% said the rooms were modern."
    • 5.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.4 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.1 "Disappointing food."
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    Overall rating

    7.9 Good
    Based on 101 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 4.3 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      3.1 "69% thought it was too noisy."
      0.0 "100% criticized the small bathroom."

    Overall rating

    7.8 Good
    Based on 222 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      8.1 "81% thought it was easy to get to the train station."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      7.0 "70% appreciated the modern rooms."
    • 4.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.8 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 4.4 "Value below average."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Modern Hotel"
    "Near city centre"
    data provided by TrustYou

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