Hilton New Orleans St. Charles Avenue

Hilton New Orleans St. Charles Avenue

333 St. Charles Avenue, New Orleans, LA 70130, United States
+1 504 378 2800

rate per night


based on 625 reviews

Hilton New Orleans St. Charles Avenue
Sat 20/8
Sun 21/8

About Hilton New Orleans St. Charles Avenue

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

Hilton New Orleans/St. Charles is a very convenient location to stay at when vacationing in Louisiana. The hotel is walking distance from Bourbon Street, is located along the Mardi Gras parade route, and only a few blocks away from the French Quarter. The Hilton New Orleans/St. Charles was restored in 2007 and renovated in 2014. The original chandeliers, marble floors, and marble walls are still intact, making for a beautiful and historic sight.

Rooms available include: guest rooms, suites, executive rooms, and accessible rooms. The guest rooms contain a choice of bed(s), wireless internet, and a well-lit work desk. Suites have a mini fridge and a separate living area that contains a pull-out sofa. Those who want ultimate relaxation should check out the executive rooms which have complimentary continental breakfast, a Hilton Serenity bed and premium television channels. Guests staying in a Hilton executive room will also have access to the Executive Club Lounge, where there are different options for entertainment, such as computers, board games, and a billiard table.

The food in New Orleans is a must-try, and the Luke restaurant at the hotel is no exception. It has a lively atmosphere, curated wine list, and specialty cocktails. There is a raw bar and a Creole-inspired menu that is wonderful for tasting what the city has to offer. Luke is led under the direction of Chef Erick Loos. Classic Creole dishes to try include the shrimp and grits, gumbo soup, and boudin sausage. Crawfish boils are offered when in season.

Hilton New Orleans/St. Charles Avenue is able to accommodate the needs for larger events like business conferences, weddings, and family reunions. There is over 10,000 square feet of indoor event space.

Photos of Hilton New Orleans St. Charles Avenue

Property safety measures

Hilton New Orleans St. Charles Avenue has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for Hilton New Orleans St. Charles Avenue

Sun 21/8
Thu 25/8
Show deals with
Executive rooms(£356)
Executive room
1 king bed

1 king bed



£356 totalStayforlong
Standard rooms(£252 - £521)
Standard Room
no bed type specified
no bed type specified


£252 totalPriceline
no bed type specified
no bed type specified


£521 totalSnaptravel
Double rooms(£127 - £332)
Double room
2 double beds

2 double beds



£127 totalKAYAK
2 double beds

2 double beds



£129 totalExpedia
2 double beds

2 double beds



£146 totalPriceline
King rooms(£101 - £513)
King room
1 king bed

1 king bed



£101 totalTraveluro
1 king bed

1 king bed



£101 totalPriceline
1 king bed

1 king bed



£105 totalFINDHOTEL

Amenities at Hilton New Orleans St. Charles Avenue

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Microwave
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock
  • TV

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking


  • Family rooms
  • Storage available
  • Telephone
  • City view


  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle hire
  • Cooking classes

Pool and spa

  • Hot tub
  • Outdoor pool


  • Feather pillow
  • Alarm clock


  • Fax/photocopying
  • Desk


  • Garden

Family friendly

  • Babysitting or child care


  • Fitness centre

Reviews of Hilton New Orleans St. Charles Avenue

GoodBased on 625 verified guest reviews

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5.1 Passable
Pros:The staff was excellent. Demoinde was always there for me.
Cons:The smell in the rooms could be better. It smells like mildew. As if the carpet needs to be shampoo or change. The bathroom had a pissy smell. The tv kept cutting on/off, the phone did not work in my first room. I did not see house keeping until check out time. There was no one to wipe certain things down at all times. Yes there hand sanitizer machine through out the hotel but most of the machine either did not work properly or did not work. I asked the front desk If I could change the card I had on file to different card. I was told yes, but upon check my account today, that did not happen.
10.0 Excellent
Pros:Nice location! Amazing service! Kept period details.
6.2 Okay
Pros:location is excellent and in an historic building
Cons:Front desk staff very rude; claiming problems with reservation made with hotels.com; pool closed for maintenance without any notice.
10.0 Excellent
Pros:Location, service of staff, willingness to help
Cons:Everything was great
8.2 Great
Pros:Had a really great time in New Orleans and coming back to our hotel room was always a treat. Fantastic price for a very comfortable room and the staff were all very friendly and helpful.
Cons:What I did not appreciate was when I went to check out, I was told that mI was being charged for a night of valet: $42. I explained I didn't have a car in NOLA and that we've relied on Lyft the entire time. The staff asked that I was sure I didn't use valet or that maybe a friend had spent the night. I explained again, calmly if somewhat confused, that no, it was just the two of us and that had we a friend with a car, we'd use their car and not taxis/Lyft. I was told it would be taken care of but after breakfast, we went back to the front desk just to make sure. There I was told that someone had used my name to add this charge to my account, asked again if I was sure I didn't have a friend visit - as though this prompt would jog my memory of a friend I'd forgotten about visiting. The manager came out and told me that I would still be charged the $42 until they could launch an "investigation" and then reimburse me. I didn't argue too much but I feel it really is ridiculous that a customer should bear any financial burden for their mix-up. I cannot explain the circumstances but I know I had no car and no guests, so why must I be charged $42 for a mistake made by an international company? I feel as though Hilton could eat the cost of an unsolved mystery, rather than treating the guest as untruthful until proven otherwise. It just seems like bad business and it left a really bad taste in my mouth at the end of a stay at an otherwise lovely stay. No word as to how long this investigation process will take.
9.7 Excellent
Pros:Staff was quick, friendly and helpful Bathroom was first-rate; excellent fixtures and amenities Large room by NOLA standards Great location Plugs by the bed Lobby is very inviting
Cons:TV difficult to navigate; few stations Pocket door to bathroom not ideal, and ours did not close; however, when we reported this, it was promptly fixed Lots of streetcar noise and sidewalk music on 4th floor facing St. Charles Bedside USB charger did not charge; however, adjacent socket worked; would have been nice to have this on both sides of the bed
9.7 Excellent
Cons:Delay in getting towels when calling Response time was greater than 30 minutes
10.0 Excellent
Pros:Good Location, nice room and comfortable bed. Friendly staff. I'd stay there again!
8.0 Great
Cons:Asked for wash rags twice. Even went down to front deak in person. Never got them.
8.0 Great
Pros:Location was convenient, it is walking distance to the French quarter. Staff was friendly, room was clean.
Cons:Parking is pricey. It is across the street and it is $25 for 24hrs. Beds were really small. Bathroom was also small.


333 St. Charles Avenue, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium0.3 mi
  • New Orleans Musical Legends Park0.4 mi
  • Saenger Theatre0.4 mi
  • Louisiana Children's Museum0.4 mi
  • Audubon Aquarium of the Americas0.4 mi
  • New Orleans Pharmacy Museum0.5 mi
  • The National WWII Museum0.6 mi
  • Jamie Hayes Gallery0.6 mi
  • Preservation Hall0.6 mi
  • Saint Louis Cathedral0.6 mi
  • Jackson Square0.6 mi
  • Louisiana State Museum0.7 mi



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hilton New Orleans St. Charles Avenue

  • All reservations at Hilton New Orleans St. Charles Avenue – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • Hilton New Orleans St. Charles Avenue is located at 333 St. Charles Avenue in Central Business District, 0.1 miles from the centre of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Hilton New Orleans St. Charles Avenue.

  • Check-in time is 15:00 and check-out time is 11:00 at Hilton New Orleans St. Charles Avenue.

  • Hilton New Orleans St. Charles Avenue is 11.4 miles from New Orleans Louis Armstrong. Hilton New Orleans St. Charles Avenue is 67.5 miles from Gulfport Biloxi Regional.

  • Yes, Hilton New Orleans St. Charles Avenue is a pet-friendly hotel.

  • Yes, Hilton New Orleans St. Charles Avenue has a pool on-site.

  • KAYAK scours the web for all room deals available at Hilton New Orleans St. Charles Avenue in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton New Orleans St. Charles Avenue and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton New Orleans St. Charles Avenue.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.1 mi

Location rating


Nearest airport

New Orleans Louis Armstrong

Distance to airport

11.4 mi