Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

Cheapest
rate per night

8.3

Excellent
based on 1,746 reviews
Sheraton New Orleans Hotel - New Orleans, LA, United States
Fri 30/7
-
Sat 31/7
Compare vs KAYAK |

Provider Nightly total
FINDHOTEL £47
Agoda.com £76
Prestigia £79
FINDHOTEL
Agoda.com
Prestigia

Good to know

Value for money

7.9

Distance to city centre

0.1 mi

Location rating

9.4

Nearest airport

New Orleans Louis Armstrong

Distance to airport

11.5 mi

Rooms available at Sheraton New Orleans Hotel

Fri 30/7
Sat 31/7

Standard rooms

£84+

Bed type
Provider
Total stay + taxes & fees
Double bed
£84

King rooms

£76+

Bed type
Provider
Total stay + taxes & fees
King bed
£76
King bed
£80
King bed
£81
Unknown
£82
Unknown
£82
King bed
£83
Unknown
£88
King bed
£92
King bed
£92
King bed
£92
King bed
£94
Unknown
£95
King bed
£98
King bed
£102
Unknown
£116

Double rooms

£85+

Bed type
Provider
Total stay + taxes & fees
Double bed
£85
Double bed
£90
Double bed
£90
Double bed
£97
Double bed
£108
Double bed
£108
Double bed
£112
Double bed
£115
Double bed
£124
Double bed
£139
Double bed
£141
Double bed
£156
Double bed
£220

Traditional rooms

£47+

Bed type
Provider
Total stay + taxes & fees
King bed
£47
Double bed
£79
King bed
£83
King bed
£92
King bed
£94
Double bed
£94
Double bed
£95
King bed
£96
King bed
£99
King bed
£102
King bed
£104

Deluxe rooms

£85+

Bed type
Provider
Total stay + taxes & fees
King bed
£85
King bed
£101
King bed
£110
Double bed
£120
King bed
£150
King bed
£154
King bed
£179
King bed
£179
King bed
£185
King bed
£192
King bed
£200
Double bed
£207
Double bed
£251
King bed
£266

Reviews of Sheraton New Orleans Hotel

Pros

Cons

Traveller rating

538
83
65
29
27

Time of year

Traveller type

Show reviews that mention

+
great location in 804 reviews
room service in 427 reviews
room was not ready in 412 reviews
great staff in 410 reviews
great hotel in 264 reviews
hotel staff in 246 reviews
parking was expensive in 228 reviews
great view in 181 reviews
french quarter in 101 reviews
first night in 100 reviews
distance to everything in 99 reviews
nice room in 69 reviews
bed was comfortable in 60 reviews
new orleans in 37 reviews
refrigerator or microwave in 32 reviews
sheraton in 28 reviews
free wifi in 21 reviews
  • Good
    Apr 2021
    8.0

    The room/bed/view were lovely.

    For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question

  • Good
    Nov 2019
    6.8

    Location

    The elevators are a disaster. Honestly this would cause me to pick a different hotel

  • Excellent
    Aug 2019
    9.4

    I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.

    I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.

  • Excellent
    Jun 2019
    9.1

    Location was ideal. Staff were friendly.

  • Excellent
    Apr 2019
    9.4

    Great location

    Rooms could use some sprucing up

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Sheraton New Orleans Hotel

Overview

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.3 Excellent

based on 1,746 reviews

8.7

Cleanliness

8.8

Comfort

8.3

Facilities

9.4

Location

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Sheraton New Orleans Hotel

Computer use available
ATM on-site
Business centre
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Wi-Fi
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Fold-up bed
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Physical distancing rules
Outdoor pool
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Pool table
Coffee shop
Bathrobe
Private bathroom
24-hour front desk
Storage available
Private parking
Conference rooms
Wedding services
Radio
Ticket service
Pets allowed on request. Charges may apply.
Disabled access
Roll-in shower
Linens
Towels
Safety deposit box
EV charging station
Lift
Shampoo
Shared lounge/TV area
Sofa
Alarm clock
Sofa bed
Allergy-free room
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet paper
Children's television networks
Safe
Dustbins
TV
Conditioner
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Dining area
VIP room facilities
Dining table
Walk-in shower

FAQs when booking at Sheraton New Orleans Hotel

Does Sheraton New Orleans Hotel have special cancellation policies due to coronavirus (COVID-19)?

Where is Sheraton New Orleans Hotel located?

When is check-in time and check-out time at Sheraton New Orleans Hotel?

Does Sheraton New Orleans Hotel offer free Wi-Fi?

Does Sheraton New Orleans Hotel offer free parking?

Does Sheraton New Orleans Hotel offer free airport shuttle service?

How far is Sheraton New Orleans Hotel from the airport?

Can you bring pets to Sheraton New Orleans Hotel?

Does Sheraton New Orleans Hotel have a pool?

Photos of Sheraton New Orleans Hotel

Sheraton New Orleans Hotel - New Orleans - Building
All photos (33)
Sheraton New Orleans Hotel - New Orleans - Building
Building (1)
Sheraton New Orleans Hotel - New Orleans - Bedroom
Bedroom (2)
Sheraton New Orleans Hotel - New Orleans - Bar
Bar (2)
Sheraton New Orleans Hotel - New Orleans - Pool
Pool (1)

Property safety measures

Sheraton New Orleans Hotel has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Audubon Butterfly Garden and Insectarium170 yd
  • New Orleans Musical Legends Park431 yd
  • Audubon Aquarium of the Americas0.3 mi
  • New Orleans Pharmacy Museum0.3 mi
  • Saenger Theatre0.4 mi

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