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Ace Hotel New York
4 stars

Ace Hotel New York

20 West 29th Street, New York, NY 10001, United States
New York, NY
See location+1 212 679 2222
From
£106
Cheapest

rate per night

7.7
Good
based on 2374 reviews
2,374 reviews
Room type
Provider
Nightly total
Standard Room
£106
Double room
£113
Deluxe room
£129
103 more Ace Hotel New York deals
103 more Ace Hotel New York deals

Photos of Ace Hotel New York

Overview

Rating

Ace Hotel New York is set in New York City and is within a short walk of local sightseeing spots, such as Madison Square Park, Empire State Building and Madison Square Garden. It is surrounded by a range of nightlife options and is within a 10-minute walk of Pennsylvania Station.

There are a variety of facilities available to those staying at the hotel, including a coffee bar, 24-hour room service and meeting facilities. Multilingual staff are on hand to assist with organising tours and activities, and an express check-in feature is provided.

Ace Hotel New York features air conditioned rooms with a mini bar and a flat-screen TV. All provide a refrigerator, a seating area and a private bathroom with a hair dryer.

On-site dining options include Breslin, which provides an ideal place to enjoy a meal. The John Dory Oyster is a convenient spot to have a beverage before discovering what the local nightlife has to offer. A wide variety of cafés and restaurants are also available in the surrounding area.

After settling in to their room, guests can explore the local area with use of 34th Street Penn Station Irt Broadway Seventh Avenue Line, which is a brief stroll from the hotel. The New York Public Library and Flatiron Building are within walking a distance.

Rating
7.7
Good
Based on 2,374 verified guest reviews

Latest deals for Ace Hotel New York

Thu 8/5
Fri 9/5
Deluxe room
1 king bed
£129
2 double beds
£171
2 double beds
£177
Standard Room
2 twin beds
£106
1 double bed
£116
bed type unknown
£117
Superior room
bed type unknown
£318
1 king bed
£492
1 king bed
£516
King room
bed type unknown
£194
bed type unknown
£195
bed type unknown
£196
Double room
bed type unknown
£113
bed type unknown
£149
bed type unknown
£161
Queen room
bed type unknown
£185
bed type unknown
£222
1 queen bed
£234
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Ace Hotel New York

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Wine glasses
  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee shop

General

  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Accessible by lift
  • Hypoallergenic
  • No smoking
  • Upper floors accessible by lift

Bathroom

  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Workspace

  • Desk

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Ace Hotel New York

7.7
Good
2374 verified ratings
Wonderful
936
Very good
549
Good
379
Okay
177
Fair
166
Mediocre
69
Poor
98

Summary of reviews

Guests say
Guests generally appreciated the hotel's great location and friendly service, with many highlighting the vibrant atmosphere and helpful staff. However, there were consistent complaints about cleanliness and maintenance issues in the rooms, which detracted from the overall experience. Some guests also found the rooms dark and uncomfortable, with inadequate heating or cooling.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

8.2
Very good
Sid, Feb 2020
Pros (+) Great location and lots going on at the hotel. DJ and loud music in the lobby every night. Great coffee place attached to the lobby. Price for the room was good given the location.
Cons (-) The attached restaurant was good, but overpriced and the host advised us that “we had to order to large entrees in order to be seated”. The lobby was very loud and dark and had a strange menagerie of people hanging out all of the time. The room was large but very old and the thermostat did not seem to work, as it was very hot all the time.
10
Wonderful
Anonymous, Oct 2017
Pros (+) This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
5.7
Fair
Lucie, Aug 2017
Pros (+) The room was tastefully decorated and the bed was very comfortable.
Cons (-) The hotel was very noisy and the light for the corridor came into the room. The lobby was taken up by students on their laptops and no dedicated bar for guests. there is no wardrobe either. lighting too dark. we wont be returning.
7.1
Good
K, Jun 2017
Pros (+) Good location , kind staff , great beds
Cons (-) Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
8.0
Very good
Anonymous, Apr 2017
Pros (+) The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once. The lobby was a dimly-lit bar and the music was a little loud. You couldn't hear it any where else. There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room. Our room was the smallest available, but it was the space we needed....
Cons (-) Bit of musky smell to the room. Mattress sagged a little. Room could use hooks for clothing- more than what they provided.
Read more
10
Wonderful
Anonymous, Jan 2017
Pros (+) Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
7.7
Good
Anonymous, Aug 2016
Pros (+) The staff is great! The location is good. The theme it incredible
Cons (-) The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
7.7
Good
Anonymous, Jul 2016
Pros (+) Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
Cons (-) The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.

Location

20 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown230 yd
  • Empire State Building398 yd
  • Madison Square Garden0.4 mi
  • Times Square0.9 mi
  • Rockefeller Center1 mi
  • Broadway1 mi
  • United Nations Headquarters1.1 mi
  • Theatre District1.1 mi
  • Museum of Modern Art1.2 mi
  • Midtown Center1.3 mi
  • New York City Center1.3 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Ace Hotel New York

Low season

January

High season

October

Average price (weeknight)

£259

Average price (weekend night)

£255
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 64% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Ace Hotel New York

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Ace Hotel New York

  • If you’re after a cheap room at Ace Hotel New York, then you should consider staying during the low season. The cheapest deals can generally be found in January and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Ace Hotel New York, plan to stay on a Thursday or Tuesday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Ace Hotel New York was booked for on KAYAK in the last 2 weeks was £207, while the most expensive was £207.
  • How long should you stay at Ace Hotel New York? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Ace Hotel New York

  • What is the pet policy like at Ace Hotel New York?

    The Ace Hotel New York allows guests to bring some of their pets during their stay. The hotel is open to allowing guests bring pets but only dogs are allowed. Guests can bring small dogs which are up to 25 lb. Also, the hotel only allows dogs and does not allow owners to bring cats on their stay. For guests to bring their dog, a fee of about $25 is required.

  • What activities are offered at Ace Hotel New York?

    The hotel has several activities that change almost daily. Some events at the hotel are live bands, photography displays, and art exhibits. The hotel does their best to bring in live performances and entertainment for their guests almost every evening.

  • What kind of gifts does the Ace Hotel New York have for sale?

    The gift shop has a large number of items for sale in the store. For the cold winter months, the store also sells the winter hats to keep a person’s head and ears warm. Several other items of clothing are sold at the store and if a guest forgot something, they can pick it up at the hotel without having to go to a nearby store.

  • What dining options are available at Ace Hotel New York?

    The hotel has a restaurant on site for guests to enjoy, the Breslin Bar and Dining Room. The Breslin Bar serves American food and they offer several selections throughout the day. The restaurant has also received the highly coveted restaurant award of 1 Star Michelin rating. The restaurant serves breakfast, brunch, lunch, dinner, high tea, and cocktail hour. The breakfast menu is a la carte so guests can choose from various types of meals such as house granola, chilled grapefruit, and oatmeal for a small meal. For a larger meal, they can choose from poached eggs and skirt steak. Reservations can be made and are recommended. The Lobby bar is very welcoming and has a DJ that spins live vinyl on some evenings. The bar stays open until 2:00 am from Sunday to Wednesday and 3:00 am from Thursday to Saturday.

  • How far are some of the local attractions from Ace Hotel New York?

    Not far from the hotel are several activities for guests to enjoy. Madison Square Garden where a lot of events are hosted is about a 10 m walk from the hotel.

  • What’s the best way to get to Ace Hotel New York from the airport?

    New York has three major airports and the airport closest to the hotel is LaGuardia Airport. From the airport, guests can take a taxi which costs about $40, while catching a bus is a more affordable option and costs about $3.

  • What special items are in the rooms at Ace Hotel New York?

    What makes the hotel unique is they take great care and concern for their guests. Rooms are adorned with a classic photobooth where guests can take memorable photos to cherish of their stay at this New York hotel. (Prices checked 07/06/19).

  • Where is Ace Hotel New York located?

    Ace Hotel New York is located at 20 West 29th Street in Midtown, 0.8 miles from the centre of New York. Koreatown is the closest landmark to Ace Hotel New York.

  • When is check-in time and check-out time at Ace Hotel New York?

    Check-in time is 15:00 and check-out time is 12:00 at Ace Hotel New York.

  • Does Ace Hotel New York offer free Wi-Fi?

    Yes, Ace Hotel New York offers free Wi-Fi.

  • How far is Ace Hotel New York from the airport?

    Ace Hotel New York is 1.7 miles from New York Skyports SPB.

  • How does KAYAK find such great Ace Hotel New York hotel deals?

    KAYAK scours the web for all room deals available at Ace Hotel New York in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ace Hotel New York and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ace Hotel New York.

See more FAQs

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Good to know

Value for money

7.3

Distance to city centre

0.8 mi

Nearest airport

New York LaGuardia

Distance to airport

6.4 mi

Everything you need to know for your stay in New York