Overview

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Holiday Inn Express New York City - Chelsea

232 West 29th Street, New York, NY 10001-5201, United States
+1 212 695 7200

£145+

Overall guest ratings

7.9/10 Good
Based on 4,472 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.5
  • 5.0

Good to know

  • Clean rooms

Nearby

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    About

    The Holiday Inn Express NYC - Chelsea hotel's location places you near major businesses and top attractions, while enjoying everything from free high-speed Internet access to a Fitness Center and a delicious, hot breakfast, which features our signature cinnamon rolls. Our hotel provides you with everything you need to stay in touch with the office, such as a Business Center that features computer access, copy and print services. In addition, our hotel is located just a short walk from Penn Plaza and the new Hudson Yards Development which hosts many of the area's businesses and major corporations. Leisure travelers are also sure to enjoy our prime location and great deals, as our hotel is close to the greatest attractions the city has to offer. We're just two blocks from Madison Square Garden, a half-mile from the Empire State Building, a few short blocks to the Highline Park and a mile from Rockefeller Center, Times Square, and the Theatre District.

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    InterContinental

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 4,472 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 8.5 "Pool is good."
    • 8.2 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.5 "85% said rooms were small."
      4.8 "52% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% found problems with the furniture."
      4.4 "56% were disappointed with the minibar."
      2.5 "For 75%, the rooms looked old."
      3.4 "66% criticized the small bathroom."
      4.9 "51% had problems with the shower."
      4.8 "52% were unhappy with the view."
      3.5 "65% were unsatisfied with the kitchenette."
      4.1 "59% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      3.4 "66% criticized the small bathroom."
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    Overall rating

    8.1 Excellent
    Based on 1,654 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.5 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Sufficient wellness & sports facilities."
    • 5.8 "Rooms are ok."
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    Overall rating

    7.9 Good
    Based on 2,057 reviews
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.4 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 6.6 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      1.7 "83% thought they were poorly maintained."
      4.4 "56% were disappointed with the minibar."
      3.4 "66% criticized the small bathroom."
      2.5 "For 75%, the rooms looked old."
      4.9 "51% were unhappy with the view."
    • 3.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      3.4 "66% criticized the small bathroom."
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    Overall rating

    7.7 Good
    Based on 178 reviews
    • 9.7 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.5 "95% liked the proximity to shopping."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.3 "Very good internet connection."
    • 8.3 "Good value."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.7 "53% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      1.5 "85% said rooms were small."
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    Overall rating

    7.9 Good
    Based on 581 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.0 "Good value."
      9.9 "99% were happy with the price of the breakfast."
      9.6 "96% thought it was a great value."
    • 8.0 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
      9.6 "96% thought it was a great value."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.4 "66% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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