Holiday Inn Express New York City - Chelsea, New York Hotels from £145

Guest reviews

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Families
Business
Solo

Overall rating

Based on 4,472 reviews

Location

9.6 "Terrific location."

9.4 "94% liked the proximity to sightseeing."

9.9 "Near to public transport, according to 99%."

10.0 "100% thought it was easy to get to the train station."

9.4 "94% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."

9.1 "Easily accessible by car, said 91%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

8.8 "Great service."

9.6 "96% found the staff to be very friendly."

8.5 "85% thought the service was very professional."

8.5 "85% found the restaurant service to be one of the best."
Pool

8.5 "Pool is good."
WiFi

8.2 "Very good internet connection."

7.9 "79% said the wifi quality was great."
Breakfast

6.6 "Breakfast is mediocre."
Room

5.0 "Rooms are ok."

1.5 "85% said rooms were small."

4.8 "52% complained about the bathroom."

1.6 "84% thought they were poorly maintained."

1.3 "Air conditioning was criticized by 87%."

2.8 "72% found problems with the furniture."

4.4 "56% were disappointed with the minibar."

2.5 "For 75%, the rooms looked old."

3.4 "66% criticized the small bathroom."

4.9 "51% had problems with the shower."

4.8 "52% were unhappy with the view."

3.5 "65% were unsatisfied with the kitchenette."

4.1 "59% thought the tv was sub-standard."
Comfort

4.1 "Not very comfortable."

1.5 "85% said rooms were small."

3.5 "65% thought it was too noisy."

1.3 "Air conditioning was criticized by 87%."

3.4 "66% criticized the small bathroom."

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Overall rating

Based on 1,654 reviews

Location

9.5 "Terrific location."

9.3 "93% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

9.9 "Near to public transport, according to 99%."

9.4 "94% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."
Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."

8.4 "84% thought the service was very professional."
Pool

8.6 "Pool is good."
WiFi

8.5 "Very good internet connection."

8.0 "80% said the wifi quality was great."

9.6 "96% thought it was a great value."
Breakfast

6.3 "Breakfast is mediocre."
Wellness Area

5.9 "Sufficient wellness & sports facilities."
Room

5.8 "Rooms are ok."

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Overall rating

Based on 2,057 reviews

Location

9.5 "Terrific location."

9.8 "Near to public transport, according to 98%."

9.4 "94% liked the proximity to sightseeing."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."

9.3 "93% liked the proximity to shopping."

9.2 "Easily accessible by car, said 92%."
Service

9.0 "World class service."

9.7 "97% found the staff to be very friendly."

7.8 "78% said the reception staff was great."

8.4 "84% thought the service was very professional."
WiFi

8.4 "Very good internet connection."

8.0 "80% said the wifi quality was great."
Breakfast

6.6 "Breakfast is mediocre."
Vibe

4.7 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."
Room

4.3 "Rooms are not good."

0.8 "92% said rooms were small."

4.7 "53% complained about the bathroom."

2.7 "73% found problems with the furniture."

1.5 "Air conditioning was criticized by 85%."

1.7 "83% thought they were poorly maintained."

4.4 "56% were disappointed with the minibar."

3.4 "66% criticized the small bathroom."

2.5 "For 75%, the rooms looked old."

4.9 "51% were unhappy with the view."
Comfort

3.1 "Quite uncomfortable."

0.8 "92% said rooms were small."

3.6 "64% thought it was too noisy."

1.5 "Air conditioning was criticized by 85%."

3.4 "66% criticized the small bathroom."

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Overall rating

Based on 178 reviews

Location

9.7 "Terrific location."

9.2 "Easily accessible by car, said 92%."

9.5 "95% liked the proximity to shopping."
Service

8.8 "Great service."

9.6 "96% found the staff to be very friendly."
WiFi

8.3 "Very good internet connection."
Value for money

8.3 "Good value."
Breakfast

6.9 "Breakfast is mediocre."
Vibe

5.2 "Vibe was decent."
Room

4.9 "Rooms are not good."

1.5 "85% said rooms were small."

4.7 "53% complained about the bathroom."

1.6 "84% thought they were poorly maintained."
Comfort

3.7 "Not very comfortable."

1.5 "85% said rooms were small."

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Overall rating

Based on 581 reviews

Location

9.6 "Terrific location."

9.9 "Near to public transport, according to 99%."

10.0 "100% thought it was easy to get to the train station."

9.2 "92% liked the proximity to sightseeing."
Service

8.4 "Great service."

9.4 "94% found the staff to be very friendly."

8.4 "84% thought the service was very professional."
Value for money

8.0 "Good value."

9.9 "99% were happy with the price of the breakfast."

9.6 "96% thought it was a great value."
WiFi

8.0 "Very good internet connection."

7.5 "75% said the wifi quality was great."

9.6 "96% thought it was a great value."
Breakfast

5.9 "Breakfast is mediocre."
Room

5.3 "Rooms are ok."

5.0 "For only 50%, the bathroom was ok."
Comfort

4.5 "Not very comfortable."

2.0 "80% said rooms were small."

3.4 "66% thought it was too noisy."

1.4 "Air conditioning was criticized by 86%."
Vibe

4.4 "Vibe wasn't good."

2.3 "77% criticized the unstylish hotel."