Overview

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The Vermont Hotel

Castle Garth, Newcastle upon Tyne, NE1 1RQ, United Kingdom
+44 191 233 1010

£80+

Overall guest ratings

8.5/10 Excellent
Based on 2,498 reviews

Review highlights

  • 9.1
  • 8.2
  • 5.4
  • 5.0

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    The Vermont Hotel offers an airport shuttle (available 24 hours) and puts you in a great location, within just a 10-minute walk of Castle Keep and Grey's Monument. Guests can visit the fitness center for a workout or grab a bite to eat at The Bridge Restaurant, which serves breakfast and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,498 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% thought parking was inexpensive."
      9.7 "City centre within easy reach, said 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      7.8 "Housekeeping was great, according to 78%."
      8.6 "86% were impressed by the valet service."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.1 "Only 61% said rooms were big enough."
    • 5.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 3.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 2.6 "Disappointing wellness & sports facilities."
      0.0 "100% were unhappy with the sauna."
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    Overall rating

    8.5 Excellent
    Based on 1,923 reviews
    • 9.3 "Terrific location."
      9.2 "92% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
    • 7.2 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 5.3 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      5.9 "Only 59% said rooms were big enough."
    • 5.0 "Average cleanliness."
    • 4.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      5.0 "Only 50% thought the shower was ok."
      1.6 "84% said the bathroom was dirty."
      2.3 "77% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
      3.3 "67% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
      0.0 "100% were unhappy with the sauna."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 274 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.5 "95% said the concierge service was amazing."
      8.4 "84% thought the service was very professional."
    • 7.4 "Good bar."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      3.5 "65% thought it was too noisy."
    • 4.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 3.1 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 299 reviews
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% said the concierge service was amazing."
      8.3 "83% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 6.1 "Average value."
    • 5.9 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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