Overview

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The Vermont Hotel

Castle Garth, Newcastle upon Tyne, NE1 1RQ, United Kingdom
+44 191 233 1010

£80+

Overall guest ratings

8.5/10 Excellent
Based on 2,617 reviews

Review highlights

  • 9.1
  • 8.3
  • 5.5
  • 5.4

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    The Vermont Hotel offers an airport shuttle (available 24 hours) and puts you in a great location, within just a 10-minute walk of Castle Keep and Grey's Monument. Guests can visit the fitness center for a workout or grab a bite to eat at The Bridge Restaurant, which serves breakfast and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,617 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      8.8 "88% thought parking was inexpensive."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      7.3 "73% were happy with the room service."
      8.0 "80% were impressed by the valet service."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Vibe was decent."
    • 5.8 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.3 "Only 53% said rooms were big enough."
    • 3.7 "Wellness & sports facilities were not very nice."
      1.4 "86% were unhappy with the sauna."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 1,858 reviews
    • 9.2 "Terrific location."
      8.9 "89% thought parking was inexpensive."
      9.5 "95% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 7.0 "Good breakfast."
    • 5.6 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.4 "Only 54% said rooms were big enough."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.4 "Only 54% said rooms were big enough."
    • 5.0 "Average cleanliness."
    • 3.4 "Wellness & sports facilities were not very nice."
      1.1 "89% were unhappy with the sauna."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 287 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were big enough."
    • 5.5 "Average value."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
    • 4.8 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      4.2 "Air conditioning was criticized by 58%."
      0.7 "93% thought they were poorly maintained."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 471 reviews
    • 8.6 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 5.6 "Average value."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.4 "Average cleanliness."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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