Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

The Westin Ottawa
Best View

11 Colonel By Drive, Ottawa, ON K1N 9H4, Canada
+1 613 560 7000

£96+

Overall guest ratings

8.8/10 Excellent
Based on 1,508 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.0
  • 4.2

Good to know

  • Spacious rooms
  • Great shopping
  • Wonderful sightseeing

Nearby

    show all

    About

    Located on the Rideau Canal adjacent to Rideau Centre Shopping Mall and the Shaw Centre, The Westin Ottawa offers direct access to all the allures of Canada’s capital city, from its thriving businesses to its many cultural diversions. With 44,000 square feet of state-of-the-art conference facilities and a 24-hour Business Centre, you'll discover effortless productivity during your stay. Our WestinWORKOUT® Fitness Studio, squash court, and indoor saltwater pool ensure you’ll stay fit, too. Refreshing and bright, our 496 guest rooms and suites bring modern design and technology to your fingertips. Contemporary furnishings, environmentally friendly features, and stunning views create a space that leaves you feeling instantly soothed.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Spa
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,508 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
    • 8.0 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.4 "84% said rooms were clean."
      8.1 "81% said the beds were comfortable."
      7.9 "79% enjoyed the shower."
      8.6 "86% liked the big bathroom."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 4.2 "Value below average."
      2.0 "80% said the breakfast was too expensive."
      0.9 "The price was too high for 91%."

    Overall rating

    9.0 Excellent
    Based on 693 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      7.6 "76% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
    • 7.9 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.3 "83% said the beds were comfortable."
      7.9 "79% said rooms were clean."
      8.0 "80% enjoyed the shower."
      8.8 "88% liked the big bathroom."
    • 4.8 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 4.8 "Internet is poor."
    • 4.1 "Value below average."
      1.8 "82% said the breakfast was too expensive."
      0.7 "The price was too high for 93%."

    Overall rating

    8.8 Excellent
    Based on 573 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 7.8 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      8.0 "80% said the beds were comfortable."
      9.9 "99% thought the view was good."
    • 6.6 "Sufficient wellness & sports facilities."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.9 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 75 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
    • 8.4 "Rooms are great."
      9.1 "91% thought rooms were spacious."
    • 8.1 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 5.1 "Internet is average."

    Overall rating

    8.9 Excellent
    Based on 165 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.9 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.4 "84% said rooms were clean."
    • 7.7 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 4.7 "Internet is poor."
    • 4.4 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    checked hours
    checked hours
    stay at the westin
    rideau
    great location
    valet parking
    free wifi
    nice view
    hotel has a great location
    breakfast buffet was very expensive
    amazing staff
    downtown attractions
    single king bed
    close proximity
    view of the city
    nearby mall
    la chambre
    staff with great location
    More
    More
    More
    Photos
    Map

    Map