Overview

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Hotel Serra da Estrela

Rua Washington Luiz, 21, Petrópolis 25655-005, Brazil
+55 242 242 1973

£31+

Overall guest ratings

6.9/10 Good
Based on 843 reviews

Review highlights

  • 8.8
  • 8.3
  • 2.3
  • 2.1

Nearby

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    About

    Hotel Serra da Estrela is a great choice for a stay in Petropolis. Free perks include WiFi and buffet breakfast daily between 7 AM and 9:30 AM.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • Parking
    • 24 Hour Front Desk
    • Designated smoking area
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.9 Good
    Based on 843 reviews
    • 8.8 "Location is great."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.0 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 6.8 "Breakfast is mediocre."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      2.9 "71% thought it was too noisy."
    • 2.1 "Awful rooms."
      0.9 "91% complained about the bathroom."
      1.0 "90% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      1.1 "89% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
    • 1.9 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 0.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 682 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 2.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
    • 2.1 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
    • 1.9 "Awful rooms."
      1.1 "89% complained about the bathroom."
      1.2 "88% said rooms were small."
      1.4 "86% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 0.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 109 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
    • 6.8 "Breakfast is mediocre."
    • 2.1 "Awful rooms."
    • 2.1 "Quite uncomfortable."

    Overall rating

    7.2 Good
    Based on 50 reviews
    • 8.3 "Great service."
    • 2.1 "Awful rooms."
    data provided by TrustYou
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