Overview

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Hotel Serra da Estrela

Rua Washington Luiz, 21, Petrópolis 25655-005, Brazil
+55 242 242 1973

£31+

Overall guest ratings

7.0/10 Good
Based on 817 reviews

Review highlights

  • 8.9
  • 8.8
  • 3.6
  • 2.5

Nearby

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    About

    Hotel Serra da Estrela is a great choice for a stay in Petropolis. Free perks include WiFi and buffet breakfast daily between 7 AM and 9:30 AM.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • Parking
    • 24 Hour Front Desk
    • Designated smoking area
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 817 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.8 "Location is great."
    • 8.3 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 3.6 "Bad amenities."
      0.0 "100% thought the building wasn't nice."
    • 2.5 "Generally quite dirty."
      1.0 "90% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.1 "Awful rooms."
      0.9 "91% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.2 "88% complained about the bathroom."
      1.0 "90% said rooms were dirty."
      0.8 "92% criticized the small bathroom."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
    • 2.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
    • 1.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 645 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.3 "Good breakfast."
    • 3.3 "Bad amenities."
    • 2.8 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
    • 2.2 "Awful rooms."
      1.1 "89% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.3 "87% said rooms were dirty."
      2.8 "72% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
    • 2.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
    • 0.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 114 reviews
    • 8.9 "Location is great."
    • 8.8 "Great service."
    • 7.0 "Good breakfast."
    • 2.0 "Awful rooms."
    • 1.8 "Quite uncomfortable."

    Overall rating

    7.2 Good
    Based on 57 reviews
    • 8.9 "Great service."
    • 2.2 "Awful rooms."
    data provided by TrustYou

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