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3 stars

The Terrace

1776 Benjamin Franklin Parkway, Philadelphia, PA 19103, United States
Philadelphia, PA
See location+1 215 561 1776
7.9
Good
based on 790 reviews
790 reviews
Provider
Provider for The Terrace
Provider for The Terrace
Provider for The Terrace

Overview

Embassy Suites Philadelphia - Center City is located in Philadelphia and is close to nearby sightseeing spots, including the Pennsylvania Academy of the Fine Arts and The Residences at The Ritz-Carlton. It is also conveniently situated within walking distance of 19th Street SEPTA Trolley Station.

The hotel offers an all-hours reception, as well as valet parking and an express check-in and check-out feature. For added convenience, it features laundry facilities, luggage storage and a 24-hour business centre. The hotel also offers a well-equipped gym.

Embassy Suites Philadelphia - Center City provides 288 rooms, all of which are fitted with a shower.

Embassy Suites Philadelphia - Center City has an on-site restaurant, perfect for those who wish to dine in. Alternatively, there are plenty of eating options close by.

The hotel is set in the popular tourist destination of Center City. Guests are also able to visit Pennsylvania Convention Center, Philadelphia City Hall and Loews Philadelphia Hotel.

7.9
Good rating
Based on 790 verified guest reviews

Latest deals for The Terrace

Mon 22/9
Tue 23/9

Amenities at The Terrace

  • Restaurant
  • Room service
  • Business centre
  • Meeting/Banquet facilities
  • Wi-Fi
  • Parking
  • Laundry service
  • Laundry facilities
  • Express check-out
  • ATM on-site

Services and conveniences

  • ATM on-site
  • Room service
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Laundry service

Parking and transportation

  • Parking

Accessibility and suitability

  • Lift

Dining

  • Restaurant

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Basics

  • Wi-Fi

Reviews of The Terrace

7.9
Good
790 verified ratings
Wonderful
347
Very good
115
Good
143
Okay
56
Fair
58
Mediocre
23
Poor
48

Summary of reviews

Guests say
Guests appreciated the great location, spacious and clean rooms, and friendly staff. However, there were significant concerns regarding service, particularly in response to issues like broken locks, non-functional televisions, and cleanliness lapses. The elevators were also a common point of frustration due to their limited number and long wait times.
AI-generated from customer reviews
Location10 out of 10
Room Size9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Bathroom3 out of 10
Lifts2.5 out of 10
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Score by provider

All reviews

3.7
Poor
Anonymous, Nov 2017
Pros (+) Breakfast
Cons (-) Continual heat/air conditioning noise.
10
Wonderful
Anonymous, Oct 2017
Pros (+) The balcony and the view where amazing looking out on the strip. Size of the rooms are CRAZY BIG!!!!
Cons (-) checkout should be 1-2pm. People like to relax in your hotel, not have to get up and rush out of a nice comfy bed. ( front desk help with late check out on this stay and THANK YOU VERY MUCH!!! )
7.7
Good
Anonymous, Sept 2017
Pros (+) Room was great. Spacious, clean, comfortable, staff wonderful
Cons (-) The bathroom looked as if it had not been upgraded in years. It was dirty and old looking while the remaining parts of the room appeared to be upgraded and clean. Parking was horrible. I was misinformed by valet services on the prices for a parking garage nearby.
3.1
Poor
Anthony, Apr 2017
Pros (+) I like the size of the rooms
Cons (-) Our shower was broken, our toilet was broken, we were not given enough towels, we had to call down for toilet paper. The breakfast was good, but it was a mess which made me feel uneasy about eating because of how horribly unclean the whole area was.
9.7
Wonderful
Anonymous, Mar 2017
Pros (+) Loved the room and the staff.
Cons (-) Breakfast was overpowered by cooking meat and eggs. I am a vega. There are vegan options near by.
8.8
Very good
Anonymous, Mar 2017
Pros (+) It was walkable to my event
Cons (-) Elevators were busy
4.8
Mediocre
Anonymous, Feb 2017
Cons (-) Room door did not lock caught it on the way out on a Saturday nite. Waited over an hour for maintenance. Had to move to "the only room left" which was not a king bed (two doubles) and did not have a refrigerator. Really ruined the evening as we were not able to leave the hotel until midnight when we were planning to leave at 10:30. Got a new room the next day and the toilet did not work. Maintenan...
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2.0
Poor
Miguel Angel, Jan 2017
Pros (+) Recently I had my wallet stolen with my credit cards so I made the reservation with a relative's credit card, so when I checked in the ask for the credit card and obviously I didn't have it and the lady receptionist would not take other type of payment, so I lost the reservation and the money and ended up paying for a Holiday Inn which did accepted cash. Very bad hotel don't stay here.
10
Wonderful
Anonymous, Dec 2016
Pros (+) Everytging
9.7
Wonderful
Anonymous, Jul 2016
Pros (+) Staff were extremely friendly!

Location

1776 Benjamin Franklin Parkway, Philadelphia, PA 19103

What's nearby

  • The Franklin Institute425 yd
  • Pennsylvania Academy of the Fine Arts0.3 mi
  • The Residences at The Ritz-Carlton0.4 mi
  • Philadelphia City Hall0.4 mi
  • Rittenhouse Square0.5 mi
  • Loews Philadelphia Hotel0.6 mi
  • Pennsylvania Convention Center0.6 mi
  • Church of St. Luke and The Epiphany0.8 mi
  • Philadelphia Museum of Art0.9 mi
  • Liberty Bell1.1 mi
  • Independence National Historical Park1.1 mi
  • Independence Hall1.1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Terrace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Terrace

  • How long should you stay at The Terrace? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Terrace

  • Where is The Terrace located?

    The Terrace is located at 1776 Benjamin Franklin Parkway in Center City, 0.8 miles from the centre of Philadelphia. The Franklin Institute is the closest landmark to The Terrace.

  • When is check-in time and check-out time at The Terrace?

    Check-in time is 16:00 and check-out time is 11:00 at The Terrace.

  • How far is The Terrace from the airport?

    The Terrace is 6.6 miles from Philadelphia. The Terrace is 29 miles from Trenton-Mercer.

  • How does KAYAK find such great The Terrace hotel deals?

    KAYAK scours the web for all room deals available at The Terrace in Philadelphia and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Terrace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Terrace.

See more FAQs

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Cheapest

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3-star hotel
54% cheaper
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3-star hotel
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4-star hotel
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4-star hotel
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Most recommended

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5-star hotel
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4-star hotel
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4-star hotel
23% cheaperThe Westin Philadelphia8.4 Excellent (440 reviews)0.31 miFitness centre, Restaurant, Bar/Lounge£160+
3-star hotel
54% cheaper
Motto by Hilton Philadelphia Rittenhouse Square
8.4 Excellent (1,537 reviews)0.3 miFitness centre, Restaurant, Bar/Lounge£96+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
0.8 mi
Philadelphia
6.6 mi

Everything you need to know for your stay in Philadelphia

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