The staff was wonderful! The rest was eh. The building was in poor condition, the room was falling apart - definitely not worth the high amount I was charged.
3 stars
Greentree Inn & Suites Phoenix Sky Harbor
Photos of Greentree Inn & Suites Phoenix Sky Harbor
Overview
Situated in Phoenix, GreenTree Inn & Suites Phoenix Sky Harbor is an easy drive from Arizona State University and offers free public parking on site. It provides a gym, as well as free Wi-Fi, a Jacuzzi and a heated pool.
There are a range of facilities on offer to those staying at the hotel, such as a 24-hour reception, an airport shuttle and meeting facilities. Guests can relax with a book in the library.
Rooms at GreenTree Inn & Suites Phoenix Sky Harbor are well-appointed and offer tea and coffee making facilities, a refrigerator and a flat-screen TV. They are air conditioned and provide a desk and ironing facilities.
The hotel provides easy access to Arizona Mills Mall. Tempe Diablo Stadium is a short stroll away.
Latest deals for Greentree Inn & Suites Phoenix Sky Harbor
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Greentree Inn & Suites Phoenix Sky Harbor
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Snack bar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Pool view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
Reviews of Greentree Inn & Suites Phoenix Sky Harbor
6.9
Okay
2569 verified ratings
Wonderful
910
Very good
392
Good
288
Okay
182
Fair
226
Mediocre
146
Poor
425
Summary of reviews
Guests say
Guests appreciated the hotel's location and value for price, but many expressed dissatisfaction with cleanliness and service. Issues included unclean rooms, inadequate staffing, and uncomfortable beds. Some guests enjoyed the breakfast and found the staff friendly, but overall, the experience was marred by various maintenance and cleanliness issues.AI-generated from customer reviews
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Score by provider
7.1 out of 10
1210 reviews
6.6 out of 10
808 reviews
5.6 out of 10
35 reviews
7.7 out of 10
10 reviews
All reviews
This property is in need of updating. Front desk manager was great and helpful. Room had a broken cabinet which housed the refrigerator. The room could use a good cleaning.
Pros (+) It was nice that they had a shuttle available to take us within 3 miles. Happy hour with free wine during the week was great. Some of the staff was nice.
Cons (-) The place is lacking in maintenance. The curtain had fallen down in my room and was left there. We had trouble with the temperature of the water in the shower. Pillows were not comfortable. Building was not as clean as it could be. Shuttle van was filthy.
Pros (+) The staff was super friendly! Maybe it was just because it’s Phoenix, but the free water bottles were very nice. The location was a brief walk from some good fast food, and the shuttles were handy.
Cons (-) I’m not sure. It was all pretty good. More water would be nice (that stuff can get expensive!)
Pros (+) Easy airport access location, super friendly staff. We left before breakfast as we had to catch an early flight but were given "to go" bags with granola bar, muffin and piece of fruit. Something that no other hotel has ever done for us. Bottled water and a cookie at check in were nice after a long day.
Cons (-) Undisclosed hotel fee upon checkout was an unpleasant surprise. Only $5.00/day, but I was under the impression that my "full payment" when I booked meant that it was paid in full... Hallways were freezing (outside temp was in mid 70's), wall thermostat in room didn't work
Pros (+) Bed comfortable.
Cons (-) Staff at front desk arguing with other staff while I was checking in.
Pros (+) Staff were exemplary, liked the comfort of the bed, room nice and clean
Cons (-) There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.
Pros (+) Loved it was right by the airport
Cons (-) nothing
Pros (+) the room was spacious and nicely decorated. the breakfast was very nice and a variety of things to choose from. the hotel looked clean and updated. very nice
Cons (-) the amenities in the bathroom did not include the usual cotton balls, qtips, and NO SHOWER CAP!
Pros (+) Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent.
Cons (-) The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.
Location
4234 South 48th Street, Phoenix, AZ 85040
What's nearby
- Avnet1.3 mi
- Arizona Mills1.8 mi
- Phoenix Zoo3.5 mi
- Chase Field5.7 mi
- Arizona Science Center5.8 mi
- Heritage Square5.8 mi
- Phoenix Convention Center5.9 mi
- Arizona Center6.1 mi
- Union Station6.3 mi
- Westward Ho6.4 mi
- Arizona Women's Hall of Fame6.9 mi
- Heard Museum7 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Greentree Inn & Suites Phoenix Sky Harbor
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | £72 |
Average price (weekend night) | £83 |
When to book a room at Greentree Inn & Suites Phoenix Sky Harbor
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city centre | 6.2 mi |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 2.2 mi |