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3 stars

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
Phoenix, AZ
See location+1 602 264 9290
6.4
Okay
based on 43 reviews
43 reviews
Provider
Provider for Hotel 502
Provider for Hotel 502
Provider for Hotel 502

Overview

Close to iconic, historical landmarks of Phoenix, the hotel offers a relaxing resort style pool and large rooms that boast great views of the well-known Camelback Mountains and Piestewa Peak.
6.4
Okay rating
Based on 43 verified guest reviews

Latest deals for Hotel 502

Thu 3/7
Fri 4/7

Reviews of Hotel 502

6.4
Okay
43 verified ratings
Wonderful
11
Very good
3
Good
6
Okay
2
Fair
9
Mediocre
3
Poor
9

Summary of reviews

Guests say
Guests overwhelmingly reported issues with cleanliness, describing the hotel as filthy and poorly maintained. Service was also criticized, with many noting unhelpful staff and slow responses. Although some appreciated the friendly staff and location, the overall atmosphere was deemed uninviting, with uncomfortable beds and inadequate amenities. A few guests found some positive aspects, such as the pool and friendly front desk staff, but these were overshadowed by the numerous complaints.
AI-generated from customer reviews
Location7.5 out of 10
Bed Comfort3 out of 10
Atmosphere2.5 out of 10
Amenities2.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Oct 2016
Pros (+) Nothing.
Cons (-) The hotel was absolutely filthy and the service was beyond terrible. It looks like the rooms have never been cleaned nor has anything ever been repaired or replaced. Would never recommend this hotel to anyone. The neighborhood also seems very unsafe.
10
Wonderful
Anonymous, Jun 2016
Pros (+) The staff was great and for the price the whole experience was what I would have expected with a 200$ hotel! Hotel 502 has become my go to when I come into town for business.. The location is great for what I need and the price works without blowing my whole budget.
5.4
Fair
Anonymous, Jan 2016
Pros (+) The front desk guy was really nice and willing to help with directions.
Cons (-) The entrance and elevator smelled like cigarette smoke because they let guests smoke with the door open.
4.0
Mediocre
Anonymous, Oct 2015
Cons (-) The hot tub was cold and the housekeeping was very slow on responding to get toilet paper to room. 6 hours later
4.2
Mediocre
Anonymous, Sept 2015
Pros (+) The staff was very friendly and it had an awesome pool.
Cons (-) Room was very hot/ac didn't work well. Mattress was very thin with a topper.
10
Wonderful
Anonymous, Sept 2015
Pros (+) Staff was friendly. Facilities were clean

Location

502 West Camelback Road, Phoenix, AZ 85013

What's nearby

  • Heard Museum2.7 mi
  • Biltmore Fashion Park3.1 mi
  • FQ Story Neighborhood Historic District3.4 mi
  • Westward Ho3.8 mi
  • Arizona Center4 mi
  • Heritage Square4.2 mi
  • Arizona Women's Hall of Fame4.3 mi
  • Arizona Mining & Mineral Museum4.3 mi
  • Arizona Science Center4.3 mi
  • Phoenix Convention Center4.3 mi
  • Arizona State Capitol4.4 mi
  • Chase Field4.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel 502

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel 502

  • Where is Hotel 502 located?

    Hotel 502 is located at 502 West Camelback Road in Alhambra, 4.3 miles from the centre of Phoenix. Heard Museum is the closest landmark to Hotel 502.

  • When is check-in time and check-out time at Hotel 502?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel 502.

  • How far is Hotel 502 from the airport?

    Hotel 502 is 6.9 miles from Phoenix Sky Harbor Intl. Hotel 502 is 12.3 miles from Phoenix Scottsdale Municipal.

  • How does KAYAK find such great Hotel 502 hotel deals?

    KAYAK scours the web for all room deals available at Hotel 502 in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel 502 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel 502.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.0
4.3 mi
Phoenix Sky Harbor Intl
7.0 mi

Everything you need to know for your stay in Phoenix