Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
+1 602 264 9290

£75+

Overall guest ratings

6.0/10 OK
Based on 490 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.6
  • 4.5

Nearby

    show all

    About

    When you stay at Hotel 502, you'll be within a 15-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Nice touches like comfy beds, iPod docks, and rainfall showerheads are offered up in all rooms.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 490 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.6 "Breakfast is below average."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
      3.1 "69% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "92% were disappointed with the minibar."
      1.7 "83% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
    View all review categories

    Overall rating

    6.8 Good
    Based on 230 reviews
    • 9.3 "Excellent pool."
    • 8.2 "Location is great."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.0 "Vibe was decent."
      3.9 "61% criticized the unstylish hotel."
    • 4.5 "Breakfast is below average."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      0.6 "94% complained about the bathroom."
      4.3 "For 57%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
    View all review categories

    Overall rating

    5.8 OK
    Based on 151 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.3 "Location is great."
    • 4.6 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.8 "92% complained about the bathroom."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."

    Overall rating

    5.0 OK
    Based on 53 reviews
    • 8.7 "Good value."
    • 8.3 "Great service."
    • 4.5 "Vibe wasn't good."
    • 3.6 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      0.8 "92% complained about the bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."

    Overall rating

    6.5 Good
    Based on 53 reviews
    • 8.2 "Great service."
    • 5.2 "Average comfort."
    • 4.7 "Vibe wasn't good."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close