Plaza Inn & Suites

5.4
Okay

Based on 12 reviews
 
2641 West Union Hills Drive, Phoenix, AZ 85027, United States
  +1 602 978 2222
Plaza Inn & Suites - Phoenix, AZ, United States
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+1 602 978 2222

Good to know

Distance to city centre 14.5 mi
Nearest airport Phoenix Sky Harbor Intl
Distance to airport 16.6 mi

Rooms

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Reviews

Traveller rating

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4
2
2

Time of year

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+
  • Mediocre
    Mar 2016
    4.0

    More like a one-star hotel

    Low priced.

    Dirty, stained sheets, musty room, graffiti on the side. Definitely NOT the three-star I was expecting.

  • Poor
    Feb 2016
    2.0

    more like a 1 star

    nothing

    upon arriving there were moving trucks and people moving stuff from their windows and throwing stuff down. There were sketchy people outside of the complex conducting what looked like non-legal business. the rooms were filthy dirty, stains on the carpet, i would not walk barefoot. stains on the walls and the room smelled. We were only staying for a few hours or else i would have switched hotels. Do not stay here, stay elsewhere and pay the extra cash

  • Okay
    Nov 2015
    5.1

    Ignorant staff and dirty hallways

  • Mediocre
    Sep 2015
    2.8

    Sucked

    Breakfast

    Cash deposit plus you guys had my girlfriend's debit card screwed up for 4 days after I checked out.

  • Okay
    Mar 2015
    4.2

    Stay at Comfort Inn - phoenix

    helpful staff. the rooms are okay in size for a small family. the breakfast was modest. Did not use the pool though kids and families seemed to be enjoying the same.

    Some of the rooms are not very clean and so is the carpet in the hall. i was given a room for the first night which had dirty sofa with stains . The bathroom wash basin had some permanent stains all over the place though it was clean ( no idea where those stains came from ). the lock on my door was not good and it was a nightmare to open the door from inside and couple of times i thought i got locked in the room. room had no refrigerator as well. second day I requested a change and the other room was little better. Overall they can do much better on keeping the upholstery a little bit more clean.

  • Good
    Mar 2015
    8.0

    just a place to sleep.

    Just needed a bed for a night but didn't want to spend much. It was just what we wanted.

  • Okay
    Mar 2015
    5.7

    Value for the price but lacking full sevices and a

    Staff was friendly and helpful Room was newly renovated and clean Room was off street and quiet, we looked out on the back pool courtyard. Price was very good for comparable hotels We did not try the pool and spa but others seemed to be enjoying it

    They did not have enough of everything when the motel was full. No addtl blankets and even room keys. Our phone had no phone cord connecting it to the wall and one of the lights did not have a light bulb. The breakfast was very modest compared to similar type motels. Bathrooms were very modest, towels were very thin and cheap.

  • Good
    Feb 2015
    6.5

    good value

    The bathrooms and rooms were very clean

    The Beds were awful. Didn't sleep well because of how poor the beds were. One Hallway really stunk like a skunk. So glad I was in a different hallway.

  • Poor
    Jan 2015
    2.0

    Worst Place I have ever stayed

    Breakfast was OK.

    Everything in this hotel is dirty and badly worn. It was not clear that the bed sheets had been changed or if the beds were simply remade. Rugs are filthy and badly stained. Walls are dirty and patched. There was a hole in the ceiling. Toilet is loose on the floor. TV did not work Every door that closes nearby can be heard loud enough to wake you up. Walls are so thin you can hear every word the people in the next room are saying. The first room I was assigned was across the hall from machinery so noisy I had to ask for a different room. I would NOT recommend this hotel!

  • Excellent
    Dec 2014
    9.7

    Everything was great except the walls are really t

    Everything. Work out room.

    Thin walls

  • Okay
    Dec 2014
    6.0

    The price was good and the room was good for the price.

  • Excellent
    Sep 2014
    9.0

    The price, the overall cleanliness, the breakfast, the location.

    The bathtub drain was clogged, and the ice machine on our floor was empty and remained so for the duration of our stay.

  • Good
    Nov 2010
    7.7

    The motel had a major computer problem and could not make room keys. The staff was very gracious and helpful in getting us in to our rooms when we needed. Unfortunately some guests were angry and didn't try to be understanding; however the staff remained very professional during this crisis.

    The only think warm about the "Warm Breakfast" was a waffle. The coffee in the breakfast line, both mornings was very weak (colored water). However the coffee in the lobby was good.

  • Good
    Sep 2010
    6.3

    full continentional breakfast

    noisy conditioner

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Photos

Plaza Inn & Suites - Phoenix - Lobby All photos (5)
Plaza Inn & Suites - Phoenix - Lobby Lobby (2)

Location

Most popular landmarks

  • North Mountain Park 5.5 mi
  • Arizona Doll and Toy Museum 8.7 mi
  • Piestewa Peak 9.3 mi
  • University of Phoenix Stadium 12.1 mi
  • Heard Museum 12.8 mi
  • Camelback Mountain 13.2 mi

Phoenix travel guide

Learn about Phoenix on KAYAK

Getting around

Phoenix Sky Harbor Intl 16.6 mi
Phoenix-Mesa Gateway 35.3 mi
Maricopa 41.5 mi
Sedona, Arizona 86.4 mi

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