Overview

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The Inn on the River
Best Service Friendliness

2492 Parkway, Pigeon Forge, TN 37863, United States
+1 865 428 5500

£77+

Overall guest ratings

9.3/10 Excellent
Based on 947 reviews

Review highlights

  • 9.8
  • 9.7
  • 9.6
  • 7.0

Good to know

  • Clean rooms
  • Great view
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    At The Inn On The River, you'll be within a 10-minute drive of Dollywood. Guests can splash around at the outdoor pool or indoor pool, and the spa tub makes for a relaxing end to the day. Nice touches like designer toiletries and pillowtop beds with premium linens are offered up in all rooms.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Outdoor pool
    • Free Internet
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 947 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 9.7 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% enjoyed the snacks that were offered."
    • 9.6 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
      9.1 "Clean pool, said 91%."
    • 9.2 "Terrific location."
      8.9 "89% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "High comfort."
      6.7 "Only 67% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
    • 3.3 "Internet is poor."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 530 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.6 "Food is to die for."
    • 9.4 "Excellent breakfast."
    • 9.1 "Terrific location."
      8.4 "84% enjoyed the restaurants & bars nearby."
    • 6.7 "Average comfort."

    Overall rating

    9.2 Excellent
    Based on 416 reviews
    • 9.8 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
    • 9.8 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
    Good to know
    "Clean rooms"
    "Great view"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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