Overview

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Eurostars Hacienda Vista Real

Paseo Chichen Itza Retorno 3 Playacar, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4200

£51+

Overall guest ratings

8.2/10 Excellent
Based on 1,141 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.9
  • 5.8

Good to know

  • Very quiet
  • Spacious rooms

Nearby

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    About

    Eurostars Hacienda Vista Real has 77 luxurious Suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All villas in this hotel are finely furnished and decorated. Each suite offers central air conditioning, satellite T.V. and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. Additional services that Hacienda Vista Real has to offer are: designer swimming pool with bar service, rentals and discount green fees at the golf course. Hotel doesnt have direct access to the beach but a taxi cab charge about 7 usd and the beach club ares is 10 mintues away.Breakfast is included in room rate.

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    Eurostars

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,141 reviews
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      9.6 "top-notch fitness area, thought 96%."
    • 7.1 "Good location."
      8.1 "Great parking, according to 81%."
      7.8 "78% liked the proximity to sightseeing."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 7.0 "High comfort."
      6.0 "60% thought the bathroom was big enough."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.0 "60% thought the bathroom was big enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.8 "Pool is mediocre."
    • 5.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.2 "Ugly beach."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 696 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Good value."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      9.7 "top-notch fitness area, thought 97%."
    • 7.4 "Good location."
    • 6.7 "Average comfort."
    • 5.8 "Pool is mediocre."
    • 4.7 "Not very clean."
      1.3 "Dirty pool, said 87%."
    • 4.2 "Ugly beach."
    • 2.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 387 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.5 "Good amenities."
    • 7.2 "Good location."
      8.2 "Great parking, according to 82%."
    • 6.4 "Average comfort."
    • 5.8 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.1 "Ugly beach."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 57 reviews
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
    • 7.2 "High comfort."
      7.7 "77% thought it was pleasantly quiet."
    • 7.0 "Good amenities."
    • 6.7 "Location is acceptable."
    • 6.2 "Vibe was decent."
    • 6.1 "Rooms are ok."
    • 5.6 "Pool is mediocre."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Very quiet"
    "Spacious rooms"
    data provided by TrustYou

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