Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Hacienda Del Caribe

Calle 2 Norte Entre 5ta y 10ma Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 873 3132

£33+

Overall guest ratings

8.1/10 Excellent
Based on 653 reviews

Review highlights

  • 10.0
  • 9.9
  • 9.2
  • 4.8

Good to know

  • Beach nearby
  • Close to public transport

Nearby

    show all

    About

    Hacienda del Caribe Hotel is a 3 star hotel located in the heart of Playa del Carmen, half a block away from the famous 5th Avenue for the best dining and shopping and a block and a half walking distance to Playa del Carmen's white sand Caribbean beaches. One block from the bus terminal that connects you to the main features on the Riviera Maya. Restaurant, bar and small pool. The hotel designer created rooms that feature lively colored Mexican furniture, which was inspired by paintings done by the famous Mexican painter Diego Rivera. You will also find expected amenities. Reservations require full stay credit card deposit at the time of booking and your credit card will be charged by International Vacations. We require a phone/fax or email address at time of booking to receive your voucher from International Vacations.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Restaurant
    • Airport shuttle (surcharge)
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 653 reviews
    • 10.0 "Incredible bar."
    • 9.9 "Wonderful beach."
    • 9.2 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "Only 64% thought the air conditioning was adequate."
      5.7 "Only 57% thought the shower was ok."
    • 4.8 "Breakfast is below average."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 404 reviews
    • 9.9 "Wonderful beach."
    • 9.3 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% thought the air conditioning was adequate."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "Only 62% thought the shower was ok."
    • 5.0 "Breakfast is mediocre."
    • 2.7 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    7.7 Good
    Based on 156 reviews
    • 9.9 "Wonderful beach."
    • 9.2 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.6 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.5 "Only 65% said rooms were clean enough."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 91 reviews
    • 9.2 "Terrific location."
    • 8.1 "Good value."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good amenities."
      6.5 "65% thought the building was acceptable."
    • 5.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.2 "Vibe was decent."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.1 "59% thought the tv was sub-standard."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Beach nearby"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    Photos
    Map

    Map