Hotel Cielo

3 stars
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 1227
8.5
Very good
based on 170 reviews
170 reviews
Thu 7/5
-
Fri 8/5
1 room, 2 guests
Deals from
£38
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£38
Superior room
£47
King room
£63
20 more Hotel Cielo deals
20 more Hotel Cielo deals
Bedroom
Outdoor view
Other
Bedroom
Balcony
Other
Other
Balcony
Other
Banquet hall
Other
Other
Outdoor view
Banquet hall
Other
Other
Building
Outdoor view
Outdoor view
Other
Other
Other
Other
Outdoor view
Room amenity
Stairs
Photos of Hotel Cielo
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8.5
Very good rating
Based on 170 verified guest reviews

Latest deals for Hotel Cielo

Thu 7/5
-
Fri 8/5
King room
1 king bed
£63
nightly with fees
1 king bed
£64
nightly with fees
bed type unknown
£72
nightly with fees
Superior room
bed type unknown
£47
nightly with fees
Double room
1 twin bed
£38
nightly with fees
bed type unknown
£46
nightly with fees
bed type unknown
£47
nightly with fees
Standard Room
bed type unknown
£71
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Cielo

  • Private beach
  • Snorkelling
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Snorkelling
  • Windsurfing

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

General

  • Family rooms
  • Interconnected room(s) available
  • City view

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8.5
Very good
170 verified ratings
Wonderful
92
Very good
33
Good
21
Okay
8
Fair
3
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent central location near 5th Avenue and the beach, as well as the friendly and helpful staff. Many found the hotel clean and the beds comfortable. The traditional colonial style and charming atmosphere were also highlights. However, noise from nearby nightclubs and the busy area was a common complaint, affecting sleep quality. Some guests noted issues with room size and lack of certain amenities like elevators and fridges. Overall, the hotel offers good value for those wanting to be in the heart of the action with a welcoming service experience.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8 out of 10
Bed Comfort7 out of 10
Noise Level1 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA183 yd
  • Parque 28 de julio417 yd
  • Terminal Marítima de Playa del Carmen431 yd
  • Aviario Xaman Ha0.6 mi
  • La Fe0.7 mi
  • Beyond Diving0.7 mi
  • Mexico Blue Dream0.7 mi
  • Mamita's Beach Club0.7 mi
  • O2 Mexico0.9 mi
  • The Reef Marina1.1 mi
  • Playacar Golf Club1.2 mi
  • Underwater Technical World1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Cielo

Low season

High season

Average price (weeknight)

April
April
£65
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Cielo

  • The cheapest price a room at Hotel Cielo was booked for on KAYAK in the last 2 weeks was £65, while the most expensive was £65.
  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 11.8 miles from Cozumel. Hotel Cielo is 31.2 miles from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

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3-star hotel
39% cheaper
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Most recommended

See most recommended stays in Playa del Carmen
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3-star hotel
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3-star hotel
53% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,897 reviews)0.07 miSnorkelling, Outdoor pool, Restaurant£23+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.3 mi
Cozumel
11.8 mi

Everything you need to know for your stay in Playa del Carmen