Hotel Cielo

3 stars
8.6
Very good
based on 147 reviews
147 reviews
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Calle 4Norte Entre 5ta Y 10av - Col, Playa del Carmen, Quintana Roo
+52 984 873 1227
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Bedroom
Other
Other
Outdoor view
Bedroom
Other
Other
Other
Balcony
Other
Other
Other
Banquet hall
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8.6
Very good
147 reviews

Latest deals for Hotel Cielo

Fri 6/11
-
Sat 7/11
Deals from
£40
•Cheapest rate per night
Compare prices for Double room, King room and 15 more Hotel Cielo deals.
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Double room, bed type unknown
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King room, bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Cielo

  • Private beach
  • Snorkelling
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Reviews of Hotel Cielo

8.6
Very good
147 verified ratings
Wonderful
79
Very good
30
Good
17
Okay
5
Fair
3
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests consistently praise the hotel’s excellent central location, making it easy to access the beach, shopping, and restaurants. The staff is frequently described as friendly, helpful, and accommodating, and many guests appreciate the cleanliness and comfort of the rooms. However, a major recurring issue is the high noise level at night due to nearby clubs and street activity, which can disrupt sleep. Some guests also mention concerns about safety and room security, while a few note minor maintenance or amenity issues. Overall, the positives center on location, service, and cleanliness, but noise is a significant drawback.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8 out of 10
Safety3 out of 10
Noise Level0 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA183 yd
  • Parque 28 de julio417 yd
  • Terminal Marítima de Playa del Carmen431 yd
  • Aviario Xaman Ha0.6 mi
  • La Fe0.7 mi
  • Beyond Diving0.7 mi
  • Mexico Blue Dream0.7 mi
  • Mamita's Beach Club0.7 mi
  • O2 Mexico0.9 mi
  • The Reef Marina1.1 mi
  • Playacar Golf Club1.2 mi
  • Underwater Technical World1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: OCL040415V86

Hotel Cielo

What is the cheapest day to book Hotel Cielo?

The cheapest day to book Hotel Cielo is Monday, with an average nightly rate of £44. The most expensive day is Saturday at £150 per night.

KAYAK's top tips for your stay at Hotel Cielo

  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 11.8 miles from Cozumel Intl. Hotel Cielo is 31.2 miles from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

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Most recommended

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3-star hotel
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3-star hotel
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3-star hotel
20% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,910 reviews)0.07 miSnorkelling, Outdoor pool, Restaurant£30+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.2
0.3 mi
Cozumel Intl
11.8 mi

More options for your stay in Playa del Carmen