Hotel Cielo

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 1227

rate per night


based on 40 reviews

Hotel Cielo
Wed 19/1
Thu 20/1
ProviderNightly total

About Hotel Cielo

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

Photos of Hotel Cielo

Rooms available at Hotel Cielo

Wed 19/1
Thu 20/1
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Standard rooms(£75 - £91)
Standard Room
no bed type specified
no bed type specified


£75 totalExpedia
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no bed type specified
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Superior rooms(£121 - £130)
Superior room
no bed type specified
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£121 totalPriceline
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Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Ticket service
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Private entrance


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Walk-in shower
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming services
  • Streaming service
  • TV


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Private beach


  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Tile/marble floor
  • City view

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)


  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Wardrobe or closet


  • Digital access
  • Desk


  • Restaurant
  • Food can be delivered to guest accommodation

Things to do

  • Beach access
  • Bicycle hire

Reviews of Hotel Cielo

ExcellentBased on 40 verified guest reviews

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Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Calle Quinta Avenida134 yd
  • Playa principal de Playa del Carmen199 yd
  • Yucatek Divers220 yd
  • Parque 28 de julio417 yd
  • Muelle Navega0.6 mi
  • Aviario Xaman Ha0.6 mi
  • Mamita's Beach Club0.7 mi
  • Playacar Golf Club1.2 mi
  • Parque Xplor4 mi
  • Xcaret Park4.2 mi
  • Terminal marítima Punta Venado5.1 mi
  • El Camaleón Mayakoba Golf Club5.3 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Hotel Cielo

  • Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the centre of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.

  • Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Yes, Hotel Cielo offers free Wi-Fi.

  • No, Hotel Cielo does not offer free parking.

  • No, Hotel Cielo does not offer free airport shuttle service.

  • Hotel Cielo is 11.8 miles from Cozumel. Hotel Cielo is 31.2 miles from Cancún.

  • No, Hotel Cielo does not have a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.3 mi

Location rating


Nearest airport


Distance to airport

31.2 mi