Hotel Cielo

3 stars
8.4
Very good
based on 160 reviews
160 reviews
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Calle 4Norte Entre 5ta Y 10av - Col, Playa del Carmen, Quintana Roo
+52 984 873 1227
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
£38
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 twin bed
£38
King room, 1 king bed
£65
Superior room, bed type unknown
£98
16 more Hotel Cielo deals
16 more Hotel Cielo deals
Bedroom
Outdoor view
Bedroom
Other
Other
Balcony
Other
Other
Banquet hall
Other
Other
Outdoor view
Banquet hall
Other
Building
Balcony
Outdoor view
Outdoor view
Other
Outdoor view
Room amenity
Other
Stairs
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8.4
Very good
160 reviews

Latest deals for Hotel Cielo

Thu 9/7
-
Fri 10/7
Double room, 1 twin bed
£38
nightly with fees
King room, bed type unknown
£101
nightly with fees
Double room, bed type unknown
£46
nightly with fees
King room, 1 king bed
£74
nightly with fees
Superior room, bed type unknown
£98
nightly with fees
Double room, bed type unknown
£47
nightly with fees
King room, 1 king bed
£65
nightly with fees
Double room, bed type unknown
£49
nightly with fees
Double room, bed type unknown
£50
nightly with fees
Standard Room, bed type unknown
£100
nightly with fees
King room, bed type unknown
£69
nightly with fees
Double room, bed type unknown
£101
nightly with fees
Double room, bed type unknown
£70
nightly with fees
King room, 1 king bed
£87
nightly with fees
Double room, bed type unknown
£75
nightly with fees
Double room, bed type unknown
£102
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Cielo

  • Private beach
  • Snorkelling
  • Restaurant
  • Room service
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Wi-Fi
  • Laundry service

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Windsurfing
  • Snorkelling

Services and conveniences

  • Wedding services
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Basics

  • Wi-Fi
  • Fan
  • Air-conditioned
  • Free toiletries
  • Free Internet

Parking and transportation

  • Airport shuttle
  • Shuttle service (additional charge)

Outdoor

  • Beach towels
  • Private beach

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Laundry

  • Laundry service

Workspace

  • Desk

Dining

  • Restaurant

General

  • Interconnected room(s) available

Reviews of Hotel Cielo

8.4
Very good
160 verified ratings
Wonderful
87
Very good
33
Good
19
Okay
5
Fair
3
Mediocre
5
Poor
8

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring local attractions, restaurants, and the beach. The staff received frequent compliments for their friendliness and helpfulness, often going above and beyond to assist guests. Many reviewers also appreciated the cleanliness and comfort of the rooms. However, noise from nearby clubs and the lively area was a common complaint, making it difficult for some to sleep. While room sizes and amenities were generally satisfactory, a few guests noted issues with room size, outdated furnishings, or minor maintenance problems. Overall, the positives of location, service, and cleanliness stood out most.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8 out of 10
Room Size4 out of 10
Noise Level0.5 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA183 yd
  • Parque 28 de julio417 yd
  • Terminal Marítima de Playa del Carmen431 yd
  • Aviario Xaman Ha0.6 mi
  • La Fe0.7 mi
  • Beyond Diving0.7 mi
  • Mexico Blue Dream0.7 mi
  • Mamita's Beach Club0.7 mi
  • O2 Mexico0.9 mi
  • The Reef Marina1.1 mi
  • Playacar Golf Club1.2 mi
  • Underwater Technical World1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Cielo

  • How long should you stay at Hotel Cielo? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.3 miles from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 11.8 miles from Cozumel Intl. Hotel Cielo is 31.2 miles from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

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3-star hotel
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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.0
0.3 mi
Cozumel Intl
11.8 mi

Everything you need to know for your stay in Playa del Carmen