Overview

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Iberostar Paraiso Maya
Best Childcare

Carretera Chetumal-Puerto, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

£174+

Overall guest ratings

9.1/10 Excellent
Based on 611 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.1
  • 0.9

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service
  • Spacious rooms

Nearby

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    About

    The excellent location allows travelers to get around easily and to therefore enjoy a landscape of natural and cultural riches as well as the pristine beaches of white sand in the area.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Beachfront
    • Business centre
    • Child-friendly
    • Golf
    • Child pool
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 611 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "Excellent childcare, thought 100%."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% found the restaurant service to be one of the best."
      8.1 "Management was excellent, said 81%."
      10.0 "100% said the concierge service was amazing."
    • 9.2 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      9.1 "91% thought the building was wonderful."
    • 9.1 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      7.5 "Delicious alcoholic drinks, according to 75%."
    • 9.1 "Perfectly clean."
      8.6 "86% said rooms were clean."
      9.1 "91% thought it was clean."
      9.4 "Clean pool, said 94%."
    • 8.8 "Pool is good."
      9.4 "Clean pool, said 94%."
    • 0.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."

    Overall rating

    9.4 Excellent
    Based on 189 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
    • 9.3 "Perfectly clean."
      8.8 "88% said rooms were clean."
    • 9.1 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
      8.7 "87% thought the building was wonderful."
    • 9.0 "Excellent pool."
    • 8.7 "Beach is lovely."

    Overall rating

    8.8 Excellent
    Based on 421 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
    • 9.2 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 9.2 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      9.1 "91% thought the building was wonderful."
    • 9.1 "Excellent pool."
    • 8.9 "Bar is amazing."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

    Photos
    Map

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