|"The staff was wonderful."||(in 97 reviews)|
|"The entertainment team were fantastic!"||(in 22 reviews)|
|"Italian restaurant was very good."||(in 11 reviews)|
|"Beach and smell was terrible!"||(in 31 reviews)|
|"The beach had lots of seaweed"||(in 13 reviews)|
|""Booked King bed, but was given small room w/ double beds.""||(in 1 review)|
|staff was great||in 197 reviews|
|food was good||in 178 reviews|
|private beach||in 101 reviews|
|pool bar||in 46 reviews|
|nightly entertainment||in 39 reviews|
|covered in seaweed||in 30 reviews|
|playa del||in 22 reviews|
|italian restaurant||in 18 reviews|
|la carte||in 18 reviews|
|king bed||in 11 reviews|
|blue moon||in 8 reviews|
|dolce vita||in 7 reviews|
|room was nice||in 7 reviews|
|lovely rooms||in 4 reviews|
|top notch||in 4 reviews|
No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.
My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).
Not an upscale place
Grounds were fairly nice. Room seemed clean.
Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.
Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.
Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.
The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.
based on 520 reviews
Policies vary by room type and provider.
Ocean Maya Royale - Adults Only is located at Carretera Federal Chetumal, Km 299, 6.4 miles from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Ocean Maya Royale - Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at Ocean Maya Royale - Adults Only.
Yes, Ocean Maya Royale - Adults Only offers free Wi-Fi.
Yes, Ocean Maya Royale - Adults Only offers free parking.
No, Ocean Maya Royale - Adults Only does not offer free airport shuttle service.
Ocean Maya Royale - Adults Only is 13.7 miles from Cozumel. Ocean Maya Royale - Adults Only is 25 miles from Cancún.
No, pets are not allowed at Ocean Maya Royale - Adults Only.
Yes, Ocean Maya Royale - Adults Only has a pool on-site.