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Alila Mayakoba

5 stars
8.7
Very good
based on 424 reviews
424 reviews
Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo, Mexico
Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, Quintana Roo
+52 984 149 1234
Sat 17/10
-
Sun 18/10
2 guests, 1 room
Restaurant
Restaurant
Pool
Pool
Restaurant
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Bedroom
Bedroom
Bedroom
Spa
Conference room
Lobby
Banquet hall
Lounge
Bedroom
Bedroom
Restaurant
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Restaurant
Restaurant
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Bedroom
Conference room
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Spa
Bathroom
Pool
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Spa
Banquet hall
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Dining room
Lobby
Beach
Pool
Lobby
Spa
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Gym
Bedroom
Bathroom
Other
Beach
Pool
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Spa
Pool
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in Playa del Carmen, Andaz Mayakoba - a concept by Hyatt offers elegant 5-star accommodation, as well as a sauna, a private beach and an outdoor pool. It provides a spa and wellness centre, as well as valet parking, a kids club and an express check-in and check-out feature.

The resort offers wired internet, as well as a garden for guests to relax in. It has child-minding services, a currency exchange and a reception that operates around the clock.

Rooms at Andaz Mayakoba - a concept by Hyatt are light and airy and provide a mini bar.

Cancun International Airport is a 45-minute drive from the resort. Guests can also discover 5th Avenue.

8.7
Very good
424 reviews

Latest deals for Alila Mayakoba

Sat 17/10
-
Sun 18/10
Deals from
£228
•Cheapest rate per night
Compare prices for Double room, King room and 21 more Alila Mayakoba deals.
Double room, 2 double beds
£228
nightly with fees
King room, 1 king bed
£252
nightly with fees
Standard Room, 1 king bed
£518
nightly with fees
Double room, 2 double beds
£243
nightly with fees
King room, 1 king bed
£293
nightly with fees
King room, 1 king bed
£261
nightly with fees
Double room, 2 double beds
£286
nightly with fees
King room, 1 king bed
£261
nightly with fees
Double room, 2 double beds
£359
nightly with fees
Standard Room, bed type unknown
£276
nightly with fees
Double room, 2 double beds
£405
nightly with fees
King room, 1 king bed
£445
nightly with fees
King room, 1 king bed
£310
nightly with fees
Double room, 2 double beds
£335
nightly with fees
Standard Room, 1 king bed
£955
nightly with fees
King room, 1 king bed
£330
nightly with fees
Double room, 2 double beds
£348
nightly with fees
King room, 1 king bed
£372
nightly with fees
Double room, 2 double beds
£605
nightly with fees
King room, bed type unknown
£483
nightly with fees
Double room, 2 double beds
£486
nightly with fees
King room, bed type unknown
£626
nightly with fees
King room, 1 king bed
£565
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Alila Mayakoba

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Outdoor fireplace
  • Free Wi-Fi

Reviews of Alila Mayakoba

8.7
Very good
424 verified ratings
Wonderful
312
Very good
46
Good
32
Okay
6
Fair
15
Mediocre
3
Poor
10

Summary of reviews

Guests say
Guests consistently praised the hotel's stunning location, beautiful property, and clean, spacious rooms. Many enjoyed the lush natural surroundings and unique blend of jungle and beach. However, several reviews mentioned issues with service, including slow or unfriendly staff, and problems with billing or reservations. Food quality and value for price were also common concerns, with some guests finding the restaurants overpriced for the quality offered. Overall, the positive atmosphere, excellent amenities, and well-maintained grounds stood out, making for a memorable stay despite some service and value drawbacks.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Room Size8 out of 10
Service5 out of 10
Value for Price3.5 out of 10
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All reviews

10
Wonderful
Anonymous, Aug 2020
Pros (+) The service was AMAZING! What a great resort

Location

Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club0.4 mi
  • 5th Avenue3.9 mi
  • Guadalupe Church4 mi
  • O2 Mexico4.8 mi
  • Mamita's Beach Club5 mi
  • Beyond Diving5 mi
  • Mexico Blue Dream5 mi
  • La Fe5 mi
  • Parque 28 de julio5.5 mi
  • Albertos SCUBA5.8 mi
  • Terminal Marítima de Playa del Carmen5.9 mi
  • Playa Paraíso6.2 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 009-025-000895/2026

Essential information about Alila Mayakoba

Low season

High season

Average price (weeknight)

May
May
£475
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Alila Mayakoba

Which month has the cheapest rates at Alila Mayakoba?

The cheapest month to stay at Alila Mayakoba is September, with an average nightly rate of £358. The most expensive month is February at £1,114 per night.

What is the cheapest day to book Alila Mayakoba?

The cheapest day to book Alila Mayakoba is Sunday, with an average nightly rate of £264. The most expensive day is Wednesday at £1,126 per night.

How far in advance should you book Alila Mayakoba?

To get the best price at Alila Mayakoba, book around 1 week in advance. This could save you approximately 3% compared to booking last minute.

KAYAK's top tips for your stay at Alila Mayakoba

  • How long should you stay at Alila Mayakoba? KAYAK users usually book their rooms here for 9 days.

FAQs when booking at Alila Mayakoba

  • Where is Alila Mayakoba located?

    Alila Mayakoba is located at Carreterra Federal Chetumal-Puerto Juarez KM 298, 5.7 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Alila Mayakoba.

  • When is check-in time and check-out time at Alila Mayakoba?

    Check-in time is 15:00 and check-out time is 12:00 at Alila Mayakoba.

  • Does Alila Mayakoba offer free Wi-Fi?

    Yes, Alila Mayakoba offers free Wi-Fi.

  • Does Alila Mayakoba offer free parking?

    Yes, Alila Mayakoba offers free parking.

  • How far is Alila Mayakoba from the airport?

    Alila Mayakoba is 13.8 miles from Cozumel Intl. Alila Mayakoba is 25.5 miles from Cancun.

  • Does Alila Mayakoba have a pool?

    Yes, Alila Mayakoba has a pool on-site.

  • How does KAYAK find such great Alila Mayakoba hotel deals?

    KAYAK scours the web for all room deals available at Alila Mayakoba in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Alila Mayakoba and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Alila Mayakoba.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Rosewood Mayakoba9 Excellent (25 reviews)0.17 miPrivate beach, snorkelling, Outdoor pool£613+
5-star hotel
30% cheaperBlue Diamond Luxury Boutique Hotel Adults Only6.7 Good (326 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£225+
5-star hotel
9% cheaperFairmont Mayakoba8.7 Excellent (625 reviews)0.57 miPrivate beach, snorkelling, Outdoor pool£293+
5-star hotel
Fairmont Heritage Place, Mayakoba
8.4 Excellent (7 reviews)0.61 miSnorkelling, Outdoor pool, Fitness centre£781+

Cheapest

See cheapest stays in Playa del Carmen
Holiday rental
85% cheaper
Lagunas Mayakoba, Jungle Lagoon, Pools & Gym
1.01 miOutdoor pool, Balcony, air-conditioned£49+
Holiday rental
84% cheaper
Playa Del Carmen Lovely Apartment
1.03 mi£51+
Holiday rental
80% cheaper
Departamento moderno en Lagunas de Mayakoba – Playa del Carmen
1.45 miWi-Fi, air-conditioned, linens£66+
Holiday rental
76% cheaper
A spacious 3 bed 2 bath house with opposite the swimmingpool. A/c in every room
1.34 miWi-Fi, Balcony, air-conditioned£79+

Most recommended

See most recommended stays in Playa del Carmen
Holiday rental
50% cheaper
Beautiful house - Riviera Maya. Mayakoba Country Club
10 Excellent (1 review)0.95 miWi-Fi, air-conditioned, linens£160+
Holiday rental
9% cheaper
Amazing House in Playa del Carmen, Come to Paradise! With Private Pool and AC
10 Excellent (1 review)1.1 miPrivate pool, Outdoor pool, wifi£292+
Holiday rental
37% cheaper
Casa Sol 4 Bedroom Villa with pool close to the beach 380 mbps
10 Excellent (1 review)1.23 miPrivate pool, Outdoor pool, Balcony£204+
Holiday rental
13% cheaper
Ocean Front, Playa del Carmen, Mareazul.
10 Excellent (5 reviews)1.41 miOutdoor pool, Balcony, air-conditioned£280+

Good to know

Distance to city centre

Nearest airport

Distance to airport

5.7 mi
Cozumel Intl
13.8 mi

More options for your stay in Playa del Carmen