Overview

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Playa Palms Beach Hotel

1st Av. Bis, Norte Entre 12 y 14, Playa del Carmen, Quintana Roo, 77710 Mexico, 77710 Playa del Carmen, QR, Mexico
+52 984 803 3908

£97+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 607 reviews

Review highlights

  • 8.9
  • 8.7
  • 7.4
  • 4.5

Good to know

  • Friendly service
  • Great shopping
  • Good restaurants & bars in the area
  • Beach nearby

Nearby

    show all

    About

    A stay at Playa Palms Beach Hotel places you in the heart of Centro, walking distance from Quinta Alegria and Nuestra Senora del Carmen Catholic Church. This beach hotel is within close proximity of Pier Navega and Riviera Art Gallery.

    Rooms

    Make yourself at home in one of the 39 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

    Amenities

    Relax and unwind with massages and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Outdoor pool
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 607 reviews
    • 8.9 "Great service."
    • 8.7 "Location is great."
    • 7.4 "Nice rooms."
    • 7.2 "Good beach."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Disappointing food."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 522 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 7.1 "Nice rooms."
      8.0 "80% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
      9.3 "93% thought the view was good."
      9.6 "96% enjoyed the balcony."
    • 6.8 "Beach is so-so."
    • 5.6 "Vibe was decent."
      5.3 "53% thought the atmosphere was somewhat friendly."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Pool is mediocre."
    • 4.6 "Disappointing food."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 66 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 7.3 "Nice rooms."
      9.3 "93% thought the view was good."
    • 7.0 "Good beach."
    • 6.3 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.3 Excellent
    Based on 18 reviews
    • 9.0 "World class service."
    • 8.7 "Location is great."
    • 7.5 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great shopping"
    "Good restaurants & bars in the area"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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