Overview

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Playa Palms Beach Hotel

1st Av. Bis, Norte Entre 12 y 14, Playa del Carmen, Quintana Roo, 77710 Mexico, 77710 Playa del Carmen, QR, Mexico
+52 984 803 3908

£148+

Overall guest ratings

8.5/10 Excellent
Based on 599 reviews

Review highlights

  • 9.0
  • 8.7
  • 4.9
  • 4.4

Good to know

  • Great view
  • Great shopping
  • Good restaurants & bars in the area
  • Beach nearby

Nearby

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    About

    Playa Palms Beach Hotel puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for MXN 2000.00 per vehicle. You can take a dip in the outdoor pool, then indulge in hot stone massages, facials, or mani/pedis. Rooms at this boutique hotel feature conveniences like kitchenettes, along with furnished balconies or patios and iPod docks.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Bar/Lounge
    • Private beach
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 599 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      7.3 "City centre within easy reach, said 73%."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Nice rooms."
      9.6 "96% thought the view was good."
      7.7 "77% thought rooms were spacious."
      7.5 "75% were happy with the bathroom."
      9.6 "96% enjoyed the balcony."
      7.7 "77% enjoyed the shower."
      8.9 "89% found the kitchenette to be good."
      9.3 "93% enjoyed the furniture."
    • 6.3 "Beach is so-so."
    • 6.0 "Breakfast is mediocre."
    • 4.9 "Pool is below average."
    • 4.4 "Bar is not good."
    • 3.9 "Disappointing food."
    • 2.4 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 491 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 7.5 "Nice rooms."
      9.5 "95% thought the view was good."
      7.5 "75% thought rooms were spacious."
      8.0 "80% were happy with the bathroom."
      9.5 "95% enjoyed the balcony."
      7.3 "Well-maintained, according to 73%."
      7.9 "79% enjoyed the shower."
      8.7 "87% found the kitchenette to be good."
    • 5.5 "Beach is so-so."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Pool is mediocre."
    • 4.3 "Disappointing food."
    • 2.3 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 83 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "Nice rooms."
      9.5 "95% thought the view was good."
    • 6.3 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 5.9 "Beach is so-so."

    Overall rating

    8.3 Excellent
    Based on 23 reviews
    • 9.0 "World class service."
    • 8.6 "Location is great."
    • 7.8 "Nice rooms."
    • 7.1 "High comfort."
    • 6.6 "Beach is so-so."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great view"
    "Great shopping"
    "Good restaurants & bars in the area"
    "Beach nearby"
    data provided by TrustYou

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