Overview

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Sandos Caracol Eco Experience Resort

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Carretera Cancun-Chetumal km 295, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4444

£105+

Fri 18/8
Sat 19/8

Overall guest ratings

8.1/10 Excellent
Based on 2181 reviews

Review highlights

  • 8.6
  • 8.4
  • 5.1
  • 4.4

Good to know

  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds
  • Recreation staff is nice

Nearby

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    About

    When you stay at Sandos Caracol Eco Resort - All Inclusive in Playa del Carmen, you'll be on the beach and close to Gran Coral Golf and El Camaleon Golf Club. This all-inclusive resort is within close proximity of Guadalupe Church and 28 de Julio Square.

    Rooms

    Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 9 restaurants. When you are in need of a refreshing drink, visit a swim-up bar or one of 10 bars/lounges, or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Golf
    • Child pool
    • Indoor pool
    • Airport shuttle
    • Steam room
    • Child-friendly
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews
    Families
    Couples

    Overall rating

    8.1 Excellent
    Based on 2,181 reviews

    Location
    8.6

    Breakfast
    8.4

    Service
    8.0

    Food
    7.1

    Beach
    6.5

    Pool
    5.9

    Room
    5.3

    Cleanliness
    5.1

    WiFi
    4.4

    Overall rating

    7.7 Good
    Based on 1,439 reviews

    Location
    8.5

    Service
    7.5

    Vibe
    6.4

    Beach
    6.3

    Comfort
    5.5

    Cleanliness
    5.0

    WiFi
    4.4

    Room
    3.8

    Overall rating

    8.5 Excellent
    Based on 741 reviews

    Amenities
    8.7

    Location
    8.7

    Breakfast
    8.5

    Service
    8.5

    Beach
    6.8

    Room
    6.4

    Pool
    5.6

    Cleanliness
    5.6

    WiFi
    4.4

    Recent reviews

    Find reviews that mention:
    water park
    nice beach
    main dining room
    families with small
    small children
    great food
    great property
    lots of kids
    lots of animals
    standard room
    jungle
    great holiday
    room was only cleaned twice
    resort activities
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    Sandos Caracol Eco Experience Resort
    When you stay at Sandos Caracol Eco Resort - All Inclusive in Playa del Carmen, you'll be on the beach and close to Gran Coral Golf and El Camaleon Golf Club. This all-inclusive resort is within close proximity of Guadalupe Church and 28 de Julio Square.