Cons (-) Out of power for 3X , and i smell from next room like use mariwana
4 stars
Mercure Pontianak City Center
Jalan Jenderal Ahmad Yani, 91, Pontianak 78124, Indonesia
Pontianak, Indonesia
See location+62 625 61577888Photos of Mercure Pontianak City Center
Overview
With its spacious 249 rooms in a contemporary and relaxing design, Mercure Pontianak Hotel in West Kalimantan has set a of new standards for services, style and comfort. A perfect location for business and the only Accor hotel on Equator. For business travelers in need of a place for seminars, conferences, weddings and exhibitions than can accommodate up to 600 participants, modern decorated ballroom and smaller meeting rooms with complete audio visual equipment are available.
Amenities at Mercure Pontianak City Center
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Pool and spa
- Spa
- Outdoor pool
- Massage
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Cleaning products
Outdoor
- Garden
- Terrace/Patio
- Grill
Things to do
- Gift shop
- Bicycle hire
- Cycling
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Mercure Pontianak City Center
8.3
Very good
357 verified ratings
Wonderful
127
Very good
69
Good
84
Okay
35
Fair
19
Mediocre
10
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's strategic location and friendly staff, but many expressed dissatisfaction with cleanliness and service quality, mentioning issues like smelly rooms and inadequate responses to complaints.AI-generated from customer reviews
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Score by provider
7.9 out of 10
111 reviews
8.5 out of 10
83 reviews
5.7 out of 10
1 review
All reviews
Location
Jalan Jenderal Ahmad Yani, 91, Pontianak 78124
What's nearby
- Ayani Mega Mall237 yd
- Gajah Mada Shopping Complex1.2 mi
- Alun Alun Kapuas2.2 mi
- Equator Monument4.1 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mercure Pontianak City Center
Low season | September |
|---|---|
High season | October |
Average price (weeknight) | £32 |
When to book a room at Mercure Pontianak City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Pontianak City Center
FAQs when booking at Mercure Pontianak City Center
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Value for money | 8.0 |
|---|---|
Distance to city centre | 2.3 mi |
Nearest airport | Pontianak Supadio |
Distance to airport | 7.8 mi |