Recent reviews
- All reviews
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- Negative
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8.0
Fabulous hotel with fantasic views.
review from KAYAK -
8.0
The hotel is ideally located for skiing breakfast buffet was too busy
review from KAYAK -
6.3
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
review from KAYAK -
7.6
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
review from KAYAK -
6.8
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
review from KAYAK -
8.0
the friendly attitude towards us.
review from KAYAK -
7.6
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
review from KAYAK -
5.6
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
review from KAYAK -
8.0
Everything was perfect Deposite for ski equipment
review from KAYAK -
5.6
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
review from KAYAK
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7.6
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
review from KAYAK -
6.8
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
review from KAYAK -
7.6
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
review from KAYAK
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6.3
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
review from KAYAK -
5.6
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
review from KAYAK -
5.6
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
review from KAYAK
