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The staff is efficient, friendly, and helpful. The dining is excellent. The room was large and clean, and my top floor room had a great view of the Alps. The hotel facilities Re nice including a large check-in area, comfortable lobby, and friendly bar. The overall feeling of the hotel is warm and inviting. My sons and I have come here twice to ski at St. Moritz, and will come again. I love the staff and hotel. +41818393434
To expensive in relation to the room
Nice and practical location, you can leave the car and go walking or by cableways, buses, trains, everywhere, Simple yet confortable and complete hotel lorganization, Beautiful view of mountains and village. Furniture is 60's 70's style and old, but not worn out.. Optimistically it could become a kind of vintage.. The smell in the garage is not.. "reassuring".
Hotel Schweizerhof Pontresina was excellent. The staff were very very good and very professional. Everything in the hotel met our expectations , cleanliness, serice and food.. I would certainly recommend this hotel and would enjoy another visit.
Nicely located in the center of Pontresina. Good Breakfast Buffet. Excellent Restaurant. Use of the big indoor/outdoor swimming pool of Pontresina was included. Ideal to relax after a day of hiking in the mountains. Has a garage.
very nice position of the hotel, in Pontresina. Extremely nice staff.
Cosy, beautiful view, nice rooms Toilet
Great staff, close to everything
Staff was very friendly! Excellent diner in the restaurant.
Very helpful and attentive staff. Bathrooms are in the 50s style (very old fashioned).
Very nice room, large size & pretty location. We were not told about the swimming pool, spa services & availability of these things for guests until the day we left. Could have used them since we had cold, rainy weather during our stay.
The staff were very helpful. Very affordable accomodation. Heated flooring in hotel room : ) Showing it's age ... but very clean
The staff was friendly, helpful and efficient. Our room was large and comfortable. We ate one evening at the Grill and found the food disappointing. Some seemed to be pre-packeged and pre-cooked. The waiter was very nice but quite inexperienced. Still, the price was reasonable.
gutes Preis-, Leistungsverhaeltnis, freundliches/hilfsbereites Personal -
very good part buffet dinner and breakfast, staff pleasant and friendly, very good service pillows lumpy, duvet polyester
Very pleasant stuff, cleanliness of hotel. I think that hotels should have free parking for guests.
The room was very nice and comfortable.
Fabulous hotel with fantasic views.
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
the friendly attitude towards us.
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
The hotel is ideally located for skiing breakfast buffet was too busy
Everything was perfect Deposite for ski equipment
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
The hotel was very comfortable and had a very friendly family feel to it. The location was too far from St Moritz which we had not anticipated.
we liked very much the atmosphere , we felt that the team was very attentionate and wanted (and succeeded) to please us . The meals were delicious , the guide was very good ... and so on The room was clear and spatious , but the W.C. in the bathroom is not confortable...
Good atmosphere from the welcome at the desk to the little "pic nic" at departure time, and the hostess's personnal goodbye...we appreciated the fact some forgotten items were posted to us right away without our requesting it ! The big dining room not very cosy for diner...
every thing wonderful none
The hotel staff were very kind & helpfull. No.
The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.
Lovely Hotel, excellent staff. too upmarket for me.
One of the best Hotels I have ever stayed in. Service is impeccable, the staff are second to none, the Hotel itself is truly magnificent, would recommend it without hesitation. 5 Star plus. Nothing
location , service,
The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.
very excellent hotel.. in St. Morits..
Hotel was excellent, staff outstanding. Shame there was only one restaurant open with limited menu due to end of season ONly comment to you (booking.com) is that you gave us the wrong phone number of hotel on the form!!! Please amend....
Excellent location, service and quality. Could not ask for better
They included a pass to ride the trains, buses, trams and gondolas with the price of the hotel, a great value. Pillows were too small.
Great and helpful staff. Lovely breakfast. Allround good stay.
Friendly stuff, excellent views, small cosy and relaxing spa
I enjoyed the beautiful scenery in and about Pontresina.
I would recommend to the hotel management to serve some vegetables at breakfast self service "bufe" for people who do not eat sausages and high fat types of cheese
Location, staff, and big public spaces As usual in Europe, rooms are very small
Central position and very quiet room Not enough parking space, it was difficult to find parking place around the hotel, because the parking lot was full.
Comfortable clean room. Value for money. Helpful staff
Very nice hotel. Parking is limited.
The hotel is ideally situated and comfortable and clean and the food in the bar was excellent with a very good atmosphere. The young girl behind the bar was so friendly and helpful and made our stay even nicer.
Main reason is close to train station and very helpfull staff (Ms. Mauch, black hair lady), cleanness & comfort, would stay again. Nothing dislike.
Modern clean room. Adequate furniture and equipment(particularly an excellent shower facility). Restaurant could be improved in terms of quality/price.
Directly across from railway station; moderate uphill walk to town center front desk was not continually staffed; no lobby computer for guests' use
Friendly and very helpful staff. Beautiful room. Restaurant on premises. Convenient to rail station. NO NOTHING
Facilities in the room, especially the bathroom and shower. Furniture handmade in local style, using recycled timber. Location of the hotel was good, near the station, though about a ten minute walk uphill to the town centre of Pontrsina. Location excellent for walking, horse-drawn coach trips to the Morteratsch Glacier, and for access to the railway.
Very friendly staff. I had to leave the hotel very early morning and a staff (middle aged woman with black hair) kindly prepared a breakfast box for me the last night. Internet connection is perfect in the room.
We enjoyed the location, our clean, comfortable, beautiful room, the design of the restaurant, the food was great! My daughter loved the bunny and rocking horse. Staff were very pleasant. No
We thoroughly enjoyed our one-night stay at the Station Hotel which is very new and modern--an excellent facility with a good restaurant serving delicious pizza and salad. Well equipped bathroom and reasonably sized. Friendly staff. Good base from which to tour St Moritz.Parking is convenient with elevator access direct to your floor. I thought a train was coming through the room when the fan came on in the bathroom. Room was a tiny bit tight for space, nothing serious.
The breakfast included fried eggs that were extremely tasty. The location is superb as it is directly across from the train station. I felt the price of the hotel was a bit steep at $190 CHF
Hotel staff are helpful and efficient. Rooms are clean and well equipped for this class of hotel. Good information and advice on mountain walks available. Enjoyed the food - especially the game meat.
very clean. nice reception staff
Friendly helpful staff, good breakfast included, immaculately clean, use of spa nearby - exceptional. I will return!
The hotel is quite cozy and comfortable and clean with an excellent restaurant. The breakfast buffets were plentiful and delicious and the one evening I had dinner there it was very good. I really enjoyed the spa facilities with the steam and sauna rooms and the pool after long days of hiking and the hotel is situated just steps away from the bus stops that bring you to the gondolas one needs to take to hike. The Engadin card that all the hotels in the area give to guests are a big moneysaver as they allow guests unlimited use of all the gondolas, buses and trains in the region at no cost. I believe this saved me almost $200 in just a few days. The shared bathroom was a long hallway away from my room which was a little inconveniently far after showering or first thing in the morning when in various states of undress. But, it was always spotless.
The desk manager was very helpful regarding transportation schedules. The breakfast was excellent. The use of the spa next door was wonderful. Our room had low wooden beams that created some problem moving around.
The staff was very friendly and helpfull. Food and SPA were wonderfull. Very quiet and perfect suittable for family stay.
Exceptional service. Very good breakfast buffet. Free Access to spa in adjoining hotel. I had a Clean Cheery (but small) single room with very nice LCD TV. Shared bath facilities are very clean and new/modern. I stayed there to rest from the Bernina express bus/train trip. Pontresina is a tiny town in the mountains and location is good for bikers, hikers, outdoor activities.. No free wifi internet in rooms. free access at single terminal near lobby. Not inexpensive, so no great bargain, -good/fair value. Perhaps excellent value if you use spa/pool next door.
Very nice staff, very nice location /
The food and service. Definitely add the half-board option (35 CHF) if you stay here. Gay-friendly.
The hotel was clean and our room was large, well appointed, and quiet. The front desk service provided us with useful information, tips and offered to pick up our luggage from the train station for us the next morning, saving us an uphill schlep. We enjoyed the large breakfast served each morning with a smile. We were also able to take advantage of the area transportation system with the pass given to us by the hotel. We noticed and liked that most of the other guests at the hotel were Swiss. It was as if we'd discovered a local secret... Free internet would be nice, but the fee was nominal and the service adequate. I knew ahead of time that there was a charge.
Superb breakfast! Cosy rooms with modern bathrooms? In its range, could not wish for more..
The hotel was not cheap but the price was fair compaired with others on the valley. The view from the room was breathtaking. Will return for the winter.
Hotel staff were extremely friendly and helpful on a number of occasions. Breakfast buffet was excellent with a large selection of fresh and tasty options (European style). Service was very attentive. Hotel was very child friendly: comfy, real baby bed (not a temporary travel cot), high chair waiting for us a breakfast, toy corner in the lounge. Lots of storage space for clothes and baby food/bottles.
wonderful breakfast incredibly hard mattress, a real nightmare
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
I would like to stay in winter and to use sauna next time.
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
Location weak internet wireless signal from room.
Excelent services, very clean, excelent location
The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
Staff and location was central Teh room size and the wooden interiors
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
Everything. Could not fault a single thing. no
The hotel was a small gem. The staff was so kind and helpful. Our room was large and well-appointed and very comfortable. The half-board meals were excellent. The hotel looked like it had very recently been updated and renovated. Overall, it was the best of experiences. Not a thing.
Very good food and friendly, helpful staff & management
The staff was welcoming and friendly. Our room was large and comfortable with a wonderful view. Parking was free and convenient. Breakfast was fresh with a good selection of food and beverage. Internet was free, but not accessible in the room, only in the lobby.
The hotel is in an excellent location next to the main bus stop and a block from the major trail heads and lifts. The room was clean however our room was full visible from the terrace so we had to keep the blinds shut the entire time negating the mountain view. The breakfast was sub standardas compared to the other hotels we stayed at in the area. The coffee / hot chocolate came from a maschine and were undrinkable, the selection was meager and it starts too late for hikers and ends too early for runners. For the price of the hotel I would expect kleenex, bar soap, shampoo, lotion, etc in the room.
From the outset, beginning with the transfer driver, every member of staff without fail made us welcome. This continued throughout our stay. The location was excellent, as was the view from our room, and the food provided at breakfasts and dinners. The free travel card for mountain railways, cable cars and public transport in the Engadine area is also a big incentive to return. No.
Extremely efficient and helpful staff. Extreme cleanliness and attention to detail. A silence that you can hear. A bathrobe in the bathroom. The cancellation policy is too strict. Breakfast was OK, but the addition of something like scrambled eggs, bacon, or sausage would be welcome.
nice, clean facility and all of the staff were very plesant and helpful
Waiter Christos very knowledgeable in lanaguages and wines smell of smoking in hotel although forbidden in rooms could smell it in entrance
Room was large and comfortable, spotlessly clean. Breakfast was of a high standard. The price was a bit high, but for the area probably reasonable value.
The staff was very accommodating when we asked for an extra roll away bed. The restaurant in the waitress was very helpful.
Staff very helpful, good location location and great breakfast Value for money - far too exensive for what you get
Hotel in excellent location. A comfortable room with good views and a balcony. Very clean accomodattion. Friendly helpful staff. Very good food. The pass for local trains,buses,cable cars and chairlifts was a real bonus which saved us a considerable amount of money. The lack of a lounge for the use of residents, particularly in the evenings, was the only negative point.