Hotel staff was very friendly. Hotel was very clean. It was a rainy evening, so we decided to eat in the hotel restaurant. We were pleasantly surprised at the quality of the food. The location was great. We were close to the lake, and the early morning stroll around the lake was very nice. There is a very good bakery next door.
Staff is friendly, Interior design is very cute, Pizza is tasty, I think great Hotel.
The hotel staffs were friendly. Location was close to a bus stop. Our room was clean and tidy as is the hallway. The entrance to the elevator is very close to the restaurant which is a nuisance if you lugging several luggages through the patrons of the restaurant. Elevator is rather small.
Very friendly and helpful staff Pillows are unusual and have no body to them
Very nice hotel at a good location in St. Moritz. Hotel has had recent renovations and is very clean.
very friendly staff, excellent pizzeria in the hotel, good location in STM Bad. free lan, nice bathrooms (but in double bed rooms, single bed rooms bathrooms are bit too small)
The room is very clear and nice. It is big also. We got two washing room in out double room,. The check in staff is very friendly and helpful, he even helped us to get a taxi on our way back to train station free of charge! The breakfast room us also very nice, and the breakfast is good. I also stayed in a four star hotel in Zurich, I found the piz hotel is the beat hotel hotel I stayed. It defiantly has dour star standard, I hope they don't incase the price in the near future, cos I definately will come back soon! Everything is good.
Main reason is close to train station and very helpfull staff (Ms. Mauch, black hair lady), cleanness & comfort, would stay again. Nothing dislike.
The breakfast included fried eggs that were extremely tasty. The location is superb as it is directly across from the train station. I felt the price of the hotel was a bit steep at $190 CHF
Friendly and very helpful staff. Beautiful room. Restaurant on premises. Convenient to rail station. NO NOTHING
We enjoyed the location, our clean, comfortable, beautiful room, the design of the restaurant, the food was great! My daughter loved the bunny and rocking horse. Staff were very pleasant. No
Modern clean room. Adequate furniture and equipment(particularly an excellent shower facility). Restaurant could be improved in terms of quality/price.
We thoroughly enjoyed our one-night stay at the Station Hotel which is very new and modern--an excellent facility with a good restaurant serving delicious pizza and salad. Well equipped bathroom and reasonably sized. Friendly staff. Good base from which to tour St Moritz.Parking is convenient with elevator access direct to your floor. I thought a train was coming through the room when the fan came on in the bathroom. Room was a tiny bit tight for space, nothing serious.
Facilities in the room, especially the bathroom and shower. Furniture handmade in local style, using recycled timber. Location of the hotel was good, near the station, though about a ten minute walk uphill to the town centre of Pontrsina. Location excellent for walking, horse-drawn coach trips to the Morteratsch Glacier, and for access to the railway.
Very friendly staff. I had to leave the hotel very early morning and a staff (middle aged woman with black hair) kindly prepared a breakfast box for me the last night. Internet connection is perfect in the room.
The hotel is ideally situated and comfortable and clean and the food in the bar was excellent with a very good atmosphere. The young girl behind the bar was so friendly and helpful and made our stay even nicer.
Directly across from railway station; moderate uphill walk to town center front desk was not continually staffed; no lobby computer for guests' use
Very friendly staff, owners take personal interest in the hotel affairs including making sure that the guests try local delicacies. Staff was very friendly everywhere.....reception/bfast/dinner. One of the best places that we stayed in swiss. We also got free travel passes for the two night stay in St Moritz.
Central location, drink voucher upon arrival, friendly staff Bed was a bit hard
Excellent staff and warm and genuine welcome. Arrive in St Moritz early and staff were kind enough to allocate a room immediately. Quality accommodation and breakfast was excellent. Enjoyable stay. Menu was limited and expensive but appreciate that this is St Moritz and things are expensive. Quality of food was good nevertheless.
Very good design and view
The hotel room was sensational, great comfort beds, deep bath, nice restaurant and you could use all the areas for internet access as well as the room Nothing
Friendly staff and good location and nice breakfast.
the attention that i received from all the staff including mr and mrs hauser i like everything
Friendly reception staff and wonderful breakfast lady.Reasonably sized room and nice view from room window. Lack of tea & coffee making facilities in the room.
The staff and location were great
clean toilet and clean room smell of new wood furniture
The hotel staff were very kind & helpfull. No.
One of the best Hotels I have ever stayed in. Service is impeccable, the staff are second to none, the Hotel itself is truly magnificent, would recommend it without hesitation. 5 Star plus. Nothing
very excellent hotel.. in St. Morits..
every thing wonderful none
Hotel was excellent, staff outstanding. Shame there was only one restaurant open with limited menu due to end of season ONly comment to you (booking.com) is that you gave us the wrong phone number of hotel on the form!!! Please amend....
location , service,
Excellent location, service and quality. Could not ask for better
The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.
Lovely Hotel, excellent staff. too upmarket for me.
The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.
Good location, friendly hotel staff, clean rooms and good service. Several of the staff went out of their way to help us. Not a negative as the hotel has a lot to offer but It was not always clear what services or activities were available and how we could use them(e.g. kid care, nanny services, kids meals). Not specific to the hotel but if I had to do over again I would not have used the local ski school in Pontresina for the kids as suggested by the hotel, rather would have gone straight to one of the ski resorts.
Fabulous hotel with fantasic views.
Large rooms, excellent spa. The children below 14 are not allowed to use the spa even with parental supervision.
From the moment that we arrived we received excellent service. I had barely removed the keys from my rental car and the concierge was organising our baggage and parking our vehicle. Our room was huge and had beautiful views of the mountains and glaciers. The Hotel itself is steeped in history and the formalities -such as a dinner jacket in the restaurant - were worth the extra effort and ensured a charming "somewhere in time" ambience. We travelled through Europe for two months and the Hotel Kronenhof will definately be remembered as one of the highlights of our trip.
The Pool and Spa!! Breakfast. Proximity to ski school, ski rental equipment and slopes.
the friendly attitude towards us.
Outstanding personal service and the best concierge service (more than one) ever. Other staff all greet you, often by name. Breakfast buffet up with the best with a fine range of local cheese and bread. Large room with wonderful view to glacier and a great spa. Compared to the rest of the hotel, our room furnishing was.. uninspired.. ; hotel has no air conditioning which in August made for warm nights. And all this is expensive of course.
Everything was perfect Deposite for ski equipment
Fantastic SPA!!!!! Very luxury restaurant and bar!!!!! I'm looking for going back as soon as possible!!!!! Outstanding!!!!!!!
The hotel is ideally located for skiing breakfast buffet was too busy
The hotel was very comfortable and had a very friendly family feel to it. The location was too far from St Moritz which we had not anticipated.
we liked very much the atmosphere , we felt that the team was very attentionate and wanted (and succeeded) to please us . The meals were delicious , the guide was very good ... and so on The room was clear and spatious , but the W.C. in the bathroom is not confortable...
Good atmosphere from the welcome at the desk to the little "pic nic" at departure time, and the hostess's personnal goodbye...we appreciated the fact some forgotten items were posted to us right away without our requesting it ! The big dining room not very cosy for diner...
Nice location Too many workmen using the hotel
Central location; clean rooms
The hotel was located very well. All facilities were extended to us.
Very cozy hotel. My dauhgter little liked it very much specially the concept of duplex ssystem. The staff was very excellent and efficient. It was a memorable trip to Celerina....with such a nice hotel. Location and grocery nearby are fantastic. It would be better if they provide complementary tea and coffee arrangement in the room.
Playing room for kids inside building (but old). Staff is very kind. Close to park which has lots of goods for kids (but seems to be public park). Breakfast doesn't offer egg and fresh vegetable.
Though there's not much "alten" about this new ski hotel, it was a pleasant place to stay in May, and well located in the middle of a small but beautiful Swiss town (Celerina). The price was right and the breakfast was good. Oddly, the hotel seems to have only single beds, suggesting its principal clientele are young single skiers. It could become a drag for the romantically inclined on stays longer than a night or two.
nodarbojoties ar fiziskām aktivitātēm pa dienu, ļoti patīkams bija viesnīcas piedāvājums ar bezmaksas piršu kompleksu wi-fi internets par maksu, pie kam, samaksājot, nebūt tas nenozīmēja, ka internets bija pieejams - pirmajā vakarā tikai noteiktā vietā numuriņa gaitenī,otrajā vakarā - nemaz.
Price of dinner is worth money Too much smokers in the cafeteria.
We had a small health problem and Anitalia was very helpful. We appreciated her kind attitude. St. Moritz was so expensive, this was a good alternative. Celerina is a cute little town. It is definitely a basic hotel but good for seeing this area. It is very basic.
great and friendly service no Qeensize beds / smoking in the dining room
The staff is efficient, friendly, and helpful. The dining is excellent. The room was large and clean, and my top floor room had a great view of the Alps. The hotel facilities Re nice including a large check-in area, comfortable lobby, and friendly bar. The overall feeling of the hotel is warm and inviting. My sons and I have come here twice to ski at St. Moritz, and will come again. I love the staff and hotel. +41818393434
Hotel Schweizerhof Pontresina was excellent. The staff were very very good and very professional. Everything in the hotel met our expectations , cleanliness, serice and food.. I would certainly recommend this hotel and would enjoy another visit.
very nice position of the hotel, in Pontresina. Extremely nice staff.
To expensive in relation to the room
Great staff, close to everything
Nice and practical location, you can leave the car and go walking or by cableways, buses, trains, everywhere, Simple yet confortable and complete hotel lorganization, Beautiful view of mountains and village. Furniture is 60's 70's style and old, but not worn out.. Optimistically it could become a kind of vintage.. The smell in the garage is not.. "reassuring".
Cosy, beautiful view, nice rooms Toilet
Nicely located in the center of Pontresina. Good Breakfast Buffet. Excellent Restaurant. Use of the big indoor/outdoor swimming pool of Pontresina was included. Ideal to relax after a day of hiking in the mountains. Has a garage.
Very helpful and attentive staff. Bathrooms are in the 50s style (very old fashioned).
Staff was very friendly! Excellent diner in the restaurant.
Beautiful area, nice and quiet.
We liked everything about the hotel and the staff. Lovely location, pleasent and helpfull staff, clean and confortable hotel.
Beautiful view, clean rooms, attentive service No room service
Very nice hotel in the city of Celerina and easy walk to the train station for transfer to St. Moritz. It is nice that passes to the ski lifts are included for a three night stay.
Restaurant is nice. Car park space is not enough and always full, and we have to park a bit distant place from the hotel.
The hotel is very clean, staff extemely helpful, dinner was excellent, value for money. The price
high quality throughout lack of balcony as previously advertised on web. Amicably settled by hotel manager
The room was comfortable, unique and had a great view.
Everything. So much so that I will make an annual trip.The setting is so lovely and after an evening meal you can talk a stroll in the village which ends a wonderful day in Celerina.
The position of the Hotel was very good, near the river! The staff is very nice. A nice experience!!!
Everything. Could not fault a single thing. no
Staff and location was central Teh room size and the wooden interiors
wonderful breakfast incredibly hard mattress, a real nightmare
I would like to stay in winter and to use sauna next time.
Location weak internet wireless signal from room.
The staff at the hotel was very friendly. On arrival the Manager introduced himself and on departure came and wished us well...nice touch. The minibar in the room was included in the price. The use of the internet in the lobby was also for free. Location very central. The room was too warm and we could not get the heater off.
The place. Right in the center o St. Moritz, and not far from station. They got a shuttle from and to the station. The staff very kind and helpfull.
Excelent services, very clean, excelent location
Hotel reception staff were fantastic, very friendly and helpful. Cental location close to designer shops. Hotel provided transfer service to train station. Excellent restaurant.
Very pleasant and helpful staff, nice restaurant, fine breakfasts, directly in heart of St. Moritz
The staff is extremely helpful and friendly. The room was very comfortable. Happy hour was fun too. Watching the "tour" clients was very entertaining.
Everything was excelent. Service, the room, the spa. We were upgraded to a Junior suite with no additional charge. We realy enjoyed being relaxed into the jacuzzi with an awesome mountain view on the 6th floor (spa) with no additional charge. It was just excellent. Everything ok!
excellent location and a top quality room additional car parking fee excessive
The suite we stayed in was beautiful with an amazing view and the staff was exceptionally courtious, professional, helpful and friendly -- of the 8 hotels we stayed in in Austria, Italy and Switzerland, they were the best
The room was excellent, big spacious and luxurious. The Barmaid , who was from Scotland, made everyone welcome and was very friendly. The breakfast was very average but the service was not up to the best standard. We also made an enquiry about some travel arrangements to reception and they never got back to us.
great location, loved the whirlpool with the view, comfortable, friendly and helpful staff. the food was good in the restaurant but the ambiance was lacking.
Happy and good mannered staff who were very informative about the hotel,St.Moritz and good areas to visit N/A
The hotel was centrally located in the shopping district and the shuttle came to the train station quickly. We were upgraded to junior suites upon arrival, which was a pleasant surprise. The rooms were very, very spacious and comfortable. The bar facilaties, as well as breakfast were both wonderful.
Excellent stay. The service was first class. We really felt we were taken care of. Great location in the middle of town, but also very close to the Corviglia lift. Best of both worlds. Spa is also very good after a day of skiing. We stayed in a Superior room - which was huge and accommodated us very well with two small kids. Food in the restaurant was also highly satisfactory.
The location of the hotel is great.You walk one minute and you are at the ski lifts. One more minute and you are at Yves Saint Laurent shop :)). Very close to the train station. The hotel has a shuttle bus. Excellent staff. They help you in every way they can.The rooms are very clean. The rooms get turned down for the evening. Great view from the windows. In short we were very satisfied with the hotel and we got a very good deal at booking.com None
Great and helpful staff. Lovely breakfast. Allround good stay.
Location, staff, and big public spaces As usual in Europe, rooms are very small
They included a pass to ride the trains, buses, trams and gondolas with the price of the hotel, a great value. Pillows were too small.
Friendly stuff, excellent views, small cosy and relaxing spa
I would recommend to the hotel management to serve some vegetables at breakfast self service "bufe" for people who do not eat sausages and high fat types of cheese
Central position and very quiet room Not enough parking space, it was difficult to find parking place around the hotel, because the parking lot was full.
Comfortable clean room. Value for money. Helpful staff
I enjoyed the beautiful scenery in and about Pontresina.
Very nice hotel. Parking is limited.