Overview

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Best Western Pontypool Metro Hotel

Lower Mill Field Pontypool, Pontypool, NP4 0XB, United Kingdom
+44 149 575 0552

£49+

Overall guest ratings

8.7/10 Excellent
Based on 798 reviews

Review highlights

  • 9.6
  • 9.2
  • 5.9
  • 5.9

Good to know

  • Comfortable beds
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Situated in Pontypool, the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. Just a short drive from the Pontypool and New Inn railway station and three miles from Cwmbran railway station. The rooms boast Freeview television and tea and coffee-making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool's town center boasts various restaurants, shops, and pubs. The Best Western Pontypool Metro Hotel is just nine miles from Newport's city center. Enjoy your stay. No housekeeping services available on Dec. 25 and 26, 2016 or Jan. 1, 2017. Additional toiletries, towels and room replenishment items will be available at reception.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Business centre
    • Concierge service
    • Laundry service
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 798 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Awesome vibe."
      9.4 "94% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.7 "Nice rooms."
      7.1 "71% said the beds were comfortable."
      9.3 "93% said rooms were clean."
      8.9 "89% enjoyed the shower."
      9.1 "91% appreciated the modern rooms."
      10.0 "100% were happy with the tv."
    • 7.3 "Good location."
      7.9 "Great parking, according to 79%."
    • 5.9 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 5.9 "Food is average."
      6.0 "Desserts were ok, said 60%."
    • 5.4 "Bar is ok."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Internet is average."
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    Overall rating

    9.0 Excellent
    Based on 518 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      9.6 "96% thought, the hotel was modern."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.6 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      9.2 "92% said rooms were clean."
      8.9 "89% enjoyed the shower."
    • 7.5 "Good location."
      8.2 "Great parking, according to 82%."
    • 5.9 "Food is average."
    • 5.7 "Average comfort."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Bar is ok."
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    Overall rating

    8.6 Excellent
    Based on 79 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 7.4 "Nice rooms."
      9.0 "90% said rooms were clean."
    • 7.2 "Good location."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Breakfast is mediocre."

    Overall rating

    8.8 Excellent
    Based on 199 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 9.3 "Awesome vibe."
      9.5 "95% thought, the hotel was modern."
    • 9.1 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.2 "Good value."
    • 7.9 "Nice rooms."
      7.4 "74% said the beds were comfortable."
      9.4 "94% said rooms were clean."
    • 6.2 "Average comfort."
    • 5.8 "Food is average."
    • 5.7 "Internet is average."
    • 5.4 "Breakfast is mediocre."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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