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3 stars

The Quay

The Quay, Poole, BH15 1HD, United Kingdom
Poole, United Kingdom
See location+44 120 228 3900
7.3
Good
based on 2237 reviews
2,237 reviews
Provider
Provider for The Quay
Provider for The Quay
Provider for The Quay

Overview

This modern hotel in Poole offers free wireless internet, as well as an express check-in and check-out feature and a 24-hour reception. It provides 3-star accommodation with air-conditioned rooms.

Rooms have tea and coffee making facilities, a flat-screen TV and a desk. They each provide ironing facilities and a telephone.

Thistle Hotel Poole offers a varied dining experience with Harbour View Restaurant & Bar and Anchor Bar. Guests can also try one of the many bars and restaurants in the local area.

Bournemouth Airport and New Forest National Park are around a 30-minute car ride from Thistle Poole. Poole Railway Station is within a 30-minute walk.

7.3
Good rating
Based on 2,237 verified guest reviews

Latest deals for The Quay

Wed 24/9
Thu 25/9

Amenities at The Quay

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Parking
  • Laundry service
  • Hairdryer
  • Express check-out
  • 24-hour front desk
  • Safe
  • Currency exchange on-site

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • 24-hour front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Lift

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Laundry

  • Laundry service

Dining

  • Restaurant

Things to do

  • Bicycle hire

General

  • Storage available

Health and safety

  • Safe

Reviews of The Quay

7.3
Good
2237 verified ratings
Wonderful
580
Very good
449
Good
500
Okay
229
Fair
255
Mediocre
110
Poor
114

Summary of reviews

Guests say
Guests appreciated the excellent location of the hotel, being close to the ferry station and town center, with beautiful views. However, many reviews highlighted issues with cleanliness and maintenance, as well as unsatisfactory service from the staff.
AI-generated from customer reviews
Location10 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
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Score by provider

All reviews

8.2
Very good
Anonymous, Sept 2018
Pros (+) Very well located , on the front but within walking distance of the main street and most of the restaurants and bars. Good breakfast All the staff were helpful and friendly Room was well cleaned
Cons (-) The shower was in the bath and not very user friendly for older people. The heating system is poor.
5.7
Fair
Anonymous, Sept 2017
Pros (+) If you're visiting for a beach weekend and need somewhere affordable to stay, it's a good option. Still, for the quality and considering how outdated the rooms were I would have expected it to be cheaper.
Cons (-) The decor and room was outdated and depressing to be in. Furniture and bed wasn't comfortable and felt damp. Just glad I was here for business and didn't have to spend much time in the room.

Location

The Quay, Poole, BH15 1HD

What's nearby

  • Lifeboat Museum110 yd
  • Museum of Poole0.3 mi
  • Old Town House Scaplens Court Museum0.3 mi
  • The Waterfront Museum0.3 mi
  • RNLI Memorial Sculpture0.4 mi
  • The Lighthouse0.5 mi
  • Poole Railway Station0.5 mi
  • Baiter Park0.6 mi
  • Poole Stadium0.8 mi
  • Poole General Hospital0.8 mi
  • Hamworthy Park1 mi
  • Green Park1.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Quay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Quay

  • How long should you stay at The Quay? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Quay

  • Where is The Quay located?

    The Quay is located at The Quay, 0.2 miles from the centre of Poole. Lifeboat Museum is the closest landmark to The Quay.

  • When is check-in time and check-out time at The Quay?

    Check-in time is 15:00 and check-out time is 11:00 at The Quay.

  • Does The Quay offer free Wi-Fi?

    Yes, The Quay offers free Wi-Fi.

  • How far is The Quay from the airport?

    The Quay is 7.7 miles from Bournemouth. The Quay is 31.9 miles from Southampton Eastleigh.

  • How does KAYAK find such great The Quay hotel deals?

    KAYAK scours the web for all room deals available at The Quay in Poole and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Quay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Quay.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
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Jeanneau
9.2 Excellent (23 reviews)0.07 miWi-Fi£217+
4-star hotel
The Merchant House9.1 Excellent (20 reviews)0.18 mi£138+

Cheapest

See cheapest stays in Poole
4-star hotel
The Merchant House9.1 Excellent (20 reviews)0.18 mi£138+
3-star hotel
Marina Secret
8.8 Excellent (43 reviews)0.06 mi£164+
3-star hotel
Poppies
8.8 Excellent (34 reviews)0.07 miWi-Fi£198+
3-star hotel
Jeanneau
9.2 Excellent (23 reviews)0.07 miWi-Fi£217+

Most recommended

See most recommended stays in Poole
3-star hotel
Jeanneau
9.2 Excellent (23 reviews)0.07 miWi-Fi£217+
4-star hotel
The Merchant House9.1 Excellent (20 reviews)0.18 mi£138+
3-star hotel
Poppies
8.8 Excellent (34 reviews)0.07 miWi-Fi£198+
3-star hotel
Marina Secret
8.8 Excellent (43 reviews)0.06 mi£164+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.9
0.2 mi
Bournemouth
7.7 mi

Everything you need to know for your stay in Poole

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