El Caracol

Health and safety

• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• First-aid kit
• Access to health care professionals
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Cleaning products
• Delivered food is securely covered

Basics

• Free Wi-Fi
• Wi-Fi available in all areas
• Internet
• Linens
• Towels
• Fan
• Fire extinguisher
• Smoke alarms
• Body soap
• Towels/sheets (extra fee)
• Dustbins

General

• Quiet street view
• Family rooms
• Seating area
• Garden view
• Hardwood or parquet floors
• Inner courtyard view
• Lockers
• Tile/marble floor
• City view
• Storage available

Accessibility and suitability

• Pets allowed on request. Charges may apply.
• Accessible parking
• No smoking
• Upper floors accessible by stairs
• Designated smoking area

Dining

• Packed lunches
• Special diet menus (on request)
• Snack bar
• Breakfast in the room
• Food can be delivered to guest accommodation

Kitchen

• Kitchenware
• Tea/coffee maker
• Refrigerator
• Kitchenette

Bathroom

• Shower
• Toilet
• Toilet paper
• Private bathroom

Services and conveniences

• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access

Laundry

• Laundry facilities
• Laundry service
• Washing machine

Bedroom

• Reading light
• Feather pillow
• Socket near the bed

Things to do

• Hiking
• Board games/puzzles
• Cycling

Outdoor

• Picnic area
• Garden

Parking and transportation

• Parking

Media and entertainment

• Shared lounge/TV area

Workspace

• Desk