Recent reviews
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- Negative
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8.0
Loud work was going on over my head-grinding & whining & slamming and it kept startling my dog which would yip & startle me, so it was a crummy day
review from KAYAK -
2.2
The receptionist was friendly but nothing solves dirty rooms. The room way nasty like it was never cleaned ever! the next room was just as bad or worse. I stayed for 15-30 mins max before I had to find a new hotel. This was a total waste of money and time. Unless you don't mind dirty rooms stay here its cheap!!
review from KAYAK -
5.4
This is an older hotel which hasn't been updated in over a decade from the looks of things. Room was a bit small. Towels were low quality. Wifi signal was weak.
review from KAYAK -
6.0
Dog friendly, front desk was nice, convenient location in poway They couldn't fInd my reservation, but that is probably an issue with bookaroom/kayak.com. Room was never cleaned during our stay. People coming in late/drunk were loud. Oh, and someone died in the room next door.
review from KAYAK -
7.1
I enjoy that they had BOTH microwave AND fridge in the room. The fact it included breakfast was a bonus. The room was clean but despite the non smoking sign it did smell a bit of tobacco. We had trouble connecting to Wi-Fi at both this and another Best Western. That was the only negative. The floor lamp on top of the room safe was a bit cheesy. The inability to connect to Wi-Fi was a problem because we wanted to watch one of our movies on Vudu. Wet just watched TV instead.
review from KAYAK -
2.5
Blood stain on side of comforter from previous traveler. Toilet had feces in it when my daughters and I came in the room. The manager told me that Kayak booked a smoking room for me when I clearly had a written confirmation of non-smoking. I had to negotiate a full refund for over two hours so that I could find a clean room in another hotel. I was psychologically damaged from the uncleanliness of a room that claims to be Best Western when they don't adhere to its policy or practice. We arrived to the best western by 3pm, 9:30pm is when we were finally able to settle into our new hotel. I left San Diego exhausted from my experience. I think the hotel should get new owners or Best Western should investigate the hotel every now and then because it makes me scared to ever stay in any best western.
review from KAYAK -
7.4
It was nice and private room. Hd tv and we also had internet that actually worked. The shower was small and the bathtup didnt work water so i wasn't able to fill it. the room also looked clean at first but i found crumpled up tissue under the bed kind of nasty and also the beed sheets weren't clean. There were several brown stains in the coners
review from KAYAK -
6.0
Nice room with microwave and fridge. Great staff (clerk and cleaning ladies) Nice breakfast. nothing!
review from KAYAK -
6.0
Location close to my client, staff was nice, adequate parking, room was acceptable for the price. The area was sketchy and some of the other guests seemed rather unsavory.
review from KAYAK
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7.1
I enjoy that they had BOTH microwave AND fridge in the room. The fact it included breakfast was a bonus. The room was clean but despite the non smoking sign it did smell a bit of tobacco. We had trouble connecting to Wi-Fi at both this and another Best Western. That was the only negative. The floor lamp on top of the room safe was a bit cheesy. The inability to connect to Wi-Fi was a problem because we wanted to watch one of our movies on Vudu. Wet just watched TV instead.
review from KAYAK -
7.4
It was nice and private room. Hd tv and we also had internet that actually worked. The shower was small and the bathtup didnt work water so i wasn't able to fill it. the room also looked clean at first but i found crumpled up tissue under the bed kind of nasty and also the beed sheets weren't clean. There were several brown stains in the coners
review from KAYAK
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2.2
The receptionist was friendly but nothing solves dirty rooms. The room way nasty like it was never cleaned ever! the next room was just as bad or worse. I stayed for 15-30 mins max before I had to find a new hotel. This was a total waste of money and time. Unless you don't mind dirty rooms stay here its cheap!!
review from KAYAK -
5.4
This is an older hotel which hasn't been updated in over a decade from the looks of things. Room was a bit small. Towels were low quality. Wifi signal was weak.
review from KAYAK -
6.0
Dog friendly, front desk was nice, convenient location in poway They couldn't fInd my reservation, but that is probably an issue with bookaroom/kayak.com. Room was never cleaned during our stay. People coming in late/drunk were loud. Oh, and someone died in the room next door.
review from KAYAK -
2.5
Blood stain on side of comforter from previous traveler. Toilet had feces in it when my daughters and I came in the room. The manager told me that Kayak booked a smoking room for me when I clearly had a written confirmation of non-smoking. I had to negotiate a full refund for over two hours so that I could find a clean room in another hotel. I was psychologically damaged from the uncleanliness of a room that claims to be Best Western when they don't adhere to its policy or practice. We arrived to the best western by 3pm, 9:30pm is when we were finally able to settle into our new hotel. I left San Diego exhausted from my experience. I think the hotel should get new owners or Best Western should investigate the hotel every now and then because it makes me scared to ever stay in any best western.
review from KAYAK -
6.0
Nice room with microwave and fridge. Great staff (clerk and cleaning ladies) Nice breakfast. nothing!
review from KAYAK -
6.0
Location close to my client, staff was nice, adequate parking, room was acceptable for the price. The area was sketchy and some of the other guests seemed rather unsavory.
review from KAYAK
