Hotel Palace Puebla

3 stars
2 Oriente Numero 13, 72000 Puebla City, Puebla, Mexico
Puebla City, Mexico
8.2
Very good
based on 1594 reviews
1,594 reviews
Thu 11/12
-
Fri 12/12
1 room, 2 guests
Deals from
£20
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£20
Standard Room
£28
8 more Hotel Palace Puebla deals
8 more Hotel Palace Puebla deals
Photos of Hotel Palace Puebla
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Colonial hotel with free valet parking and a 24-hour front desk This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Hotel Palace Puebla offers 60 accommodations with hair dryers and fans. 32-inch flat-screen televisions come with satellite channels. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
8.2
Very good rating
Based on 1,594 verified guest reviews

Latest deals for Hotel Palace Puebla

Thu 11/12
Fri 12/12
Standard Room
1 double bed
£28
nightly with fees
1 double bed
£30
nightly with fees
1 double bed
£55
nightly with fees
Double room
bed type unknown
£20
nightly with fees
bed type unknown
£21
nightly with fees
bed type unknown
£21
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Cookie settings

Amenities at Hotel Palace Puebla

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Room service
  • Tour desk
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • No smoking
  • Lowered sink
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

General

  • Family rooms
  • Telephone
  • Storage available

Laundry

  • Laundry service

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Reviews of Hotel Palace Puebla

8.2
Very good
1594 verified ratings
Wonderful
712
Very good
306
Good
233
Okay
95
Fair
99
Mediocre
46
Poor
103

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, being close to the Zocalo and various restaurants. Many reviews highlighted the cleanliness of the rooms and the helpfulness of the staff. However, there were significant complaints about the service quality, noise levels, and uncomfortable beds, which detracted from the overall experience.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Bed Comfort1.5 out of 10
Noise Level1 out of 10
Service0.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

2 Oriente Numero 13, 72000 Puebla City, Puebla

What's nearby

  • Zócalo de Puebla152 yd
  • Catedral de Puebla244 yd
  • Capilla del Rosario262 yd
  • Templo de Santo Domingo281 yd
  • Street of Candies286 yd
  • Biblioteca Palafoxiana329 yd
  • Mercado el Parian0.3 mi
  • Amparo Museum0.3 mi
  • Artist Quarter0.3 mi
  • Museo de Arte Popular0.4 mi
  • Downtown Puebla0.8 mi
  • Museo Poblano de Arte Virreinal0.8 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Palace Puebla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Palace Puebla

  • Where is Hotel Palace Puebla located?

    Hotel Palace Puebla is located at 2 Oriente Numero 13, 0.3 miles from the centre of Puebla City. Zócalo de Puebla is the closest landmark to Hotel Palace Puebla.

  • When is check-in time and check-out time at Hotel Palace Puebla?

    Check-in time is 14:00 and check-out time is 12:30 at Hotel Palace Puebla.

  • Does Hotel Palace Puebla offer free Wi-Fi?

    Yes, Hotel Palace Puebla offers free Wi-Fi.

  • Does Hotel Palace Puebla offer free parking?

    Yes, Hotel Palace Puebla offers free parking.

  • How far is Hotel Palace Puebla from the airport?

    Hotel Palace Puebla is 13.8 miles from Puebla City Huejotzingo. Hotel Palace Puebla is 63.1 miles from Mexico City Benito Juarez.

  • How does KAYAK find such great Hotel Palace Puebla hotel deals?

    KAYAK scours the web for all room deals available at Hotel Palace Puebla in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Palace Puebla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Palace Puebla.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Hotel Andante8.9 Excellent (1,041 reviews)0.01 miFitness centre, Room service, Free Wi-Fi£46+
3-star hotel
Gilfer7.6 Good (153 reviews)0.01 miRestaurant, Bar/Lounge, Room service£34+
3-star hotel
Hotel La Alhondiga7.5 Good (328 reviews)0.03 miRestaurant, Bar/Lounge, Room service£24+
3-star hotel
Hotel Alhaja
7.9 Good (240 reviews)0.04 miRoom service, Free Wi-Fi, Free parking£29+

Cheapest

See cheapest stays in Puebla City
3-star hotel
10% cheaper
Hotel Barroco
8.3 Excellent (709 reviews)0.17 miWi-Fi, Wi-Fi available in all areas, Flat-screen TV£20+
3-star hotel
10% cheaperHotel De Talavera6.8 Good (456 reviews)0.21 miRoom service, Free Wi-Fi, Valet parking£20+
3-star hotel
10% cheaper
Hotel Gala
7.8 Good (2,693 reviews)0.22 miRestaurant, Bar/Lounge, Free Wi-Fi£20+
3-star hotel
7% cheaperHotel Posada Guadalupe8.5 Excellent (1,470 reviews)0.22 miRoom service, Free Wi-Fi, Free parking£21+

Most recommended

See most recommended stays in Puebla City
3-star hotel
Hotel Boutique Casona de la China Poblana9.6 Excellent (167 reviews)0.15 miRestaurant, Bar/Lounge, Room service£102+
4-star hotel
Voco Royalty Puebla Downtown By IHG9.2 Excellent (528 reviews)0.07 miFitness centre, Restaurant, Bar/Lounge£65+
5-star hotel
Cartesiano Boutique & Wellness Hotel9.2 Excellent (547 reviews)0.33 miAdults only, Outdoor pool, Restaurant£84+
3-star hotel
Casa Azulai Puebla Hotel Boutique
9.1 Excellent (82 reviews)0.31 miRestaurant, Free Wi-Fi, Business centre£66+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
0.3 mi
Puebla City Huejotzingo
13.8 mi

Everything you need to know for your stay in Puebla City

Complete your trip to Puebla City

Car hire in Puebla City
Hotels in Puebla City