|"Room service was great."||(in 5 reviews)|
|"Food variety and all the staff very friendly"||(in 12 reviews)|
|""The bartenders, waiters and waitresses were all very attentive and friendly.""||(in 1 review)|
|"Beach chairs always full"||(in 2 reviews)|
|"The bands were far from rock star quality."||(in 1 review)|
|"The only positive thing Hard Rock stands out among them is having aquapark."||(in 4 reviews)|
|good food||in 40 reviews|
|like the room||in 22 reviews|
|restaurant with a great||in 20 reviews|
|room service||in 20 reviews|
|hard rock||in 7 reviews|
|bartenders waiters||in 6 reviews|
|beach chairs||in 6 reviews|
|something for everyone||in 4 reviews|
|todo bien||in 4 reviews|
|rock star||in 3 reviews|
|toro||in 3 reviews|
|great kids||in 2 reviews|
|make reservations||in 1 review|
Es una experiencia increíble, muy atento y servicial el personal y las instalaciones muy bonitas
El servicio, todos muy amables y dispuestos a apoyarte, las instalaciones muy bonitas y la estancia es súper agradable
Food was good although after a few days, it got repetitive. They should have an Indian restaurant - people would love that.
Great for family!
Tons of kids friendly entertainment, kids everywhere. Kids buffet, kids friendly meals, gelato at coffee shops. Great family vacation spot!
Room has two beds but it was only two double, wish it was queen. Buffet tends to run out of foods. Pool bar service is very slow and never come.
Good Food and Service , Staff is friendly and helpful ! Shows and Entertainment are really good !
The grounds were very nice. The staff was fabulous!
The all-inclusive Hard Rock Hotel Riviera Maya sits beside the Gulf of Mexico and features a private beach, indoor and outdoor pools, and a full-service spa with unlimited treatments within its family-friendly area or its adult only surrounding. Within pristine beaches, fine-dining, world-class golf and all extravagant luxuries that are included, a guest enjoys adventures, tours, snorkeling, kayaking, fitness classes, tennis courts, and a teen lounge. It boasts the Rockaway Bay Waterpark which includes 9 slides for children and teenagers, 8 slides for different sized children, and 6 speed slides for adults. The resort offers an adult-only mini-resort with a nightclub and Dolphin Discovery water park is within a ten-minute drive.
Within the private beach, the resort offers 1264 guestrooms featuring private balconies with hammocks, air-conditioning, hydro spa tubs, minibars, satellite TV, and complimentary Wi-Fi. It offers soft and comfortable premium bedding and blackout curtains. Its suites offer upgraded amenities included a private spa. It has a free breakfast buffet, two outdoor pools, fitness center and classes, miniature golf, Pilates and yoga class, along with nearby golfing, hiking/biking trails and snorkeling. For the little ones, it has a free children's club and supervised child activities, among many other options.
There are numerous dining options from international buffets, Mexican, Italian, Brazilian, Asian to South American cuisine. Several bars are located throughout the resort, including a swim-up bar.
Hard Rock Hotel Riviera Mayas is a great choice for a family vacation getaway, for the traveler needing business accommodations with its conference and meeting space, or with wedding venues.
based on 136 reviews
Policies vary by room type and provider.
Joy for the kids and time off for the parents is guaranteed by the many activities offered by the Rock On With The Rockstars Kids’ Club, including Kids Yoga, face painting, and arts & crafts. In addition to all that, the club organizes mini-Olympics, piñata parties, and treasure hunts for children of all ages for great entertainment. Open daily from 10:00 am to 10:45 pm, children can also take dance classes, sing karaoke, or prove their musical talent with Guitar Hero.
Club Heaven is truly a heaven for everyone who’s come to party at this resort with its spacey and modern-looking interior. The club is open Thursdays to Saturdays from 11:00 pm to 2:00 am and entertains party guests with upbeat music provided by different DJs. Premium cocktails do the rest to ensure the party can go on.
Activities like Jam Band allows you to be a rock star for a few hours with no previous musical knowledge needed. With a special coach, you and your band members will be prepped for the big moment on stage. DJ enthusiasts can try their hand at Mix where you learn how to make a nightclub vibrate with the latest beats. Rocktube dedicates a whole music video to you, which you can take home as a lifelong souvenir.
Only 20m by car from the hotel lies Playa del Carmen Airport, which can be reached via the road Mexico 307 that winds along the seashore and promises great views from the car. If you land at Cancun International Airport, be prepared to drive for about 1h to the Hard Rock Hotel Riviera Maya, but you can also take the Mexico 307 along the shore.
The spa’s signature motion and rhythm massages fuse traditional massage techniques with the vibrations of music beats and create a synchronized movement along to the music. Available in combination with various treatments like Swedish massage, facials, or body wraps, this signature musical experience is unique to the Hard Rock Hotel.
Honeymooners can enjoy a romantic time at the resort with in-room breakfast, a mini cake, welcome bubbly, a romantic dinner, and much more as part of the various honeymoon packages available. Spa treatments and room upgrades come with some packages, as does transport from and to the airport. To gain even more out of your all-inclusive stay, the Limitless All-Inclusive package ensures you will not need your wallet once during your holiday, even when choosing specialty wines or add-ons.
You can start your vacation experience immediately upon arrival, even if you come earlier than planned. If you room is ready (subject to availability), you can move in straight away; if not, your luggage will be stored for free and you’ll receive your all-inclusive wristband to be able to access the hotel grounds and activities.
Hard Rock Hotel Riviera Maya is located at KM. 72 Carretera Cancun, 1.2 miles from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Hard Rock Hotel Riviera Maya.
Check-in time is 15:00 and check-out time is 12:00 at Hard Rock Hotel Riviera Maya.
Yes, Hard Rock Hotel Riviera Maya offers free Wi-Fi.
Yes, Hard Rock Hotel Riviera Maya offers free parking.
No, Hard Rock Hotel Riviera Maya does not offer free airport shuttle service.
Hard Rock Hotel Riviera Maya is 18.3 miles from Cozumel. Hard Rock Hotel Riviera Maya is 42.5 miles from Cancún.
Yes, Hard Rock Hotel Riviera Maya is a pet-friendly hotel.
Yes, Hard Rock Hotel Riviera Maya has a pool on-site.