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Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5 stars

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
See location+52 984 875 1130
From
£251
Cheapest

rate per night

8.1
Very good
based on 243 reviews
243 reviews
Room type
Provider
Nightly total
Deluxe room
£251
King room
£252
Superior room
£277
39 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
39 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals

Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Overview

Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive features an all-inclusive meal plan, a private beach and a bicycle rental. Popular facilities, such as a Jacuzzi, an indoor pool and free Wi-Fi, ensure an enjoyable stay in Puerto Aventuras.

The resort boasts deluxe amenities and services, such as outdoor tennis courts and Rock Spa. Guests can try out the recreational activities available, such as a sauna, billiards and a playground. A well-equipped fitness centre is also provided.

Rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive feature a spa bath and a coffee maker. All have slippers, a mini bar and a private bathroom with bathrobes.

During their stay at the resort, guests can enjoy a meal at Ciao, which offers a menu including Italian and international specialties. Guests can choose from a range of beverages at Dive or Heaven Bar.

Cozumel International Airport is a 60-minute drive from Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are close by.

8.1
Very good rating
Based on 243 verified guest reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Wed 24/9
Thu 25/9
Superior room
bed type unknown
£277
nightly with fees
bed type unknown
£293
nightly with fees
bed type unknown
£323
nightly with fees
Luxury Room
bed type unknown
£331
nightly with fees
bed type unknown
£357
nightly with fees
bed type unknown
£360
nightly with fees
Deluxe room
1 king bed
£251
nightly with fees
1 king bed
£287
nightly with fees
bed type unknown
£288
nightly with fees
King room
bed type unknown
£252
nightly with fees
bed type unknown
£269
nightly with fees
bed type unknown
£301
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Kitchen
  • Dishwasher
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

8.1
Very good
243 verified ratings
Wonderful
148
Very good
42
Good
24
Okay
8
Fair
3
Mediocre
8
Poor
10

Summary of reviews

Guests say
Guests had mixed feelings about their stay, with many highlighting issues related to cleanliness and service. While some enjoyed the spaciousness and amenities of the property, others were disappointed with the quality of service and the condition of the rooms. The food and dining options also received criticism, leading to a less favorable overall experience for some guests.
AI-generated from customer reviews
Room Size9 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.6 mi
  • Oasis Beach1 mi
  • Puerto Aventuras Golf Club1.1 mi
  • Dolphin Discovery1.1 mi
  • Puerto Aventuras Marina1.2 mi
  • CEDAM Museum1.2 mi
  • Omni Beach1.2 mi
  • Kantun Chi2.9 mi
  • Cenote Azul2.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
February
£601
£386
Cheapest month to stay with an average 33% drop in price.
Most expensive month to stay with an average 190% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Friday or Tuesday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was £313, while the most expensive was £313.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 1.3 miles from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 18.1 miles from Cozumel. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 37.4 miles from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

See more FAQs

Nearby hotels and places to stay

Closest

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4-star hotel
Hard Rock Hotel Riviera Maya7.7 Good (395 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£271+
Rental
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Cheapest

See cheapest stays in Puerto Aventuras
4-star hotel
Hard Rock Hotel Riviera Maya7.7 Good (395 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£271+
Rental
90% cheaper
Amazing Puerto Aventuras Modern Studio #201
6 Good (2 reviews)0.47 miOutdoor pool, Kitchen, air-conditioned£28+
Rental
82% cheaper
2BR Apt with Lagoon View in Puerto Aventuras
9 Excellent (2 reviews)0.43 miLake view, Outdoor pool, Kitchen£50+
Rental
74% cheaper
Apartment A Few Steps From The Sea With Beach Club Included
9.2 Excellent (11 reviews)0.54 miAdults only, pool, Kitchen£70+

Most recommended

See most recommended stays in Puerto Aventuras
4-star hotel
Hard Rock Hotel Riviera Maya7.7 Good (395 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£271+
Rental
59% cheaper
Condo Bellmare B2 Bedroom Water front lagoon 3 steps to Pool.1 Min.from beach
10 Excellent (13 reviews)0.51 miPrivate pool, Outdoor pool, Kitchen£112+
Rental
2 Fantastic Luxury Villas on Golf course 2 Heated pools Puerto Aventuras
10 Excellent (5 reviews)0.49 miPrivate pool, Outdoor pool, Kitchen£889+
Rental
La Salamandra : Private House With Swimming Pool Near Caribbean Sea And Golf
10 Excellent (1 review)0.64 miPrivate pool, Kitchen, Balcony£496+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
1.3 mi
Cozumel
18.1 mi

Everything you need to know for your stay in Puerto Aventuras

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