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Heaven at Hard Rock Hotel Riviera Maya - Adults Only

5 stars
7.9
Good
based on 216 reviews
216 reviews
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo, Mexico
Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo
+52 984 875 1130
Tue 6/10
-
Wed 7/10
2 guests, 1 room
Deals from
£199
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
£199
Superior room, bed type unknown
£279
King room, bed type unknown
£304
23 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
23 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive features an all-inclusive meal plan, a private beach and a bicycle rental. Popular facilities, such as a Jacuzzi, an indoor pool and free Wi-Fi, ensure an enjoyable stay in Puerto Aventuras.

The resort boasts deluxe amenities and services, such as outdoor tennis courts and Rock Spa. Guests can try out the recreational activities available, such as a sauna, billiards and a playground. A well-equipped fitness centre is also provided.

Rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive feature a spa bath and a coffee maker. All have slippers, a mini bar and a private bathroom with bathrobes.

During their stay at the resort, guests can enjoy a meal at Ciao, which offers a menu including Italian and international specialties. Guests can choose from a range of beverages at Dive or Heaven Bar.

Cozumel International Airport is a 60-minute drive from Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are close by.

7.9
Good
216 reviews

Latest deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Tue 6/10
-
Wed 7/10
Deluxe room, bed type unknown
£199
nightly with fees
King room, bed type unknown
£368
nightly with fees
Superior room, bed type unknown
£376
nightly with fees
Superior room, bed type unknown
£279
nightly with fees
King room, bed type unknown
£304
nightly with fees
Luxury Room, bed type unknown
£329
nightly with fees
Deluxe room, bed type unknown
£294
nightly with fees
King room, bed type unknown
£382
nightly with fees
Deluxe room, 1 king bed
£305
nightly with fees
Deluxe room, 1 king bed
£308
nightly with fees
Standard Room, bed type unknown
£318
nightly with fees
Deluxe room, 1 king bed
£332
nightly with fees
Deluxe room, bed type unknown
£328
nightly with fees
Luxury Room, bed type unknown
£340
nightly with fees
King room, bed type unknown
£335
nightly with fees
Deluxe room, 1 king bed
£347
nightly with fees
Deluxe room, bed type unknown
£339
nightly with fees
Deluxe room, bed type unknown
£416
nightly with fees
Deluxe room, 1 king bed
£433
nightly with fees
Deluxe room, bed type unknown
£459
nightly with fees
Deluxe room, bed type unknown
£500
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

7.9
Good
216 verified ratings
Wonderful
125
Very good
42
Good
22
Okay
7
Fair
3
Mediocre
7
Poor
10

Summary of reviews

Guests say
Most guests appreciated the variety and quality of the restaurants, as well as the pool areas, which were often described as comfortable and enjoyable. However, there were frequent complaints about the level of service, with some guests experiencing unhelpful staff, delays, or lack of attention to special requests. Cleanliness was also a recurring issue, particularly in rooms and common areas, with several mentions of insufficient housekeeping. While the restaurants and pool facilities stood out positively, many guests felt that room quality and service did not meet expectations.
AI-generated from customer reviews
Restaurant9 out of 10
Pool8 out of 10
Room Size3 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

What's nearby

  • Dolphinaris Park Riviera Maya0.6 mi
  • Oasis Beach1 mi
  • Puerto Aventuras Golf Club1.1 mi
  • Dolphin Discovery1.1 mi
  • Puerto Aventuras Marina1.2 mi
  • CEDAM Museum1.2 mi
  • Omni Beach1.2 mi
  • Kantun Chi2.9 mi
  • Cenote Azul2.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-000402/2025

Essential information about Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
January
£415
£305
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 39% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Which month has the cheapest rates at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest month to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is September, with an average nightly rate of £336. The most expensive month is February at £416 per night.

What is the cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

The cheapest day to book Heaven at Hard Rock Hotel Riviera Maya - Adults Only is Friday, with an average nightly rate of £305. The most expensive day is Sunday at £518 per night.

How far in advance should you book Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

To get the best price at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, book around 9 weeks in advance. This could save you approximately 23% compared to booking last minute.

KAYAK's top tips for your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • If you’re after a cheap room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in December and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, plan to stay on a Friday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only was booked for on KAYAK in the last 2 weeks was £367, while the most expensive was £367.
  • How long should you stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

  • Where is Heaven at Hard Rock Hotel Riviera Maya - Adults Only located?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum, 1.3 miles from the centre of Puerto Aventuras. Dolphinaris Park Riviera Maya is the closest landmark to Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • When is check-in time and check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free Wi-Fi?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free Wi-Fi.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer free parking?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only offers free parking.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from the airport?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 18.1 miles from Cozumel Intl. Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 37.4 miles from Tulum Intl.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on-site.

  • How does KAYAK find such great Heaven at Hard Rock Hotel Riviera Maya - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only in Puerto Aventuras and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Heaven at Hard Rock Hotel Riviera Maya - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Heaven at Hard Rock Hotel Riviera Maya - Adults Only.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Hard Rock Hotel Riviera Maya8.1 Excellent (405 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£287+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.57 mi£367+
4-star hotel
58% cheaperCatalonia Yucatan Beach7.9 Good (121 reviews)0.71 miPrivate beach, snorkelling, Outdoor pool£116+
Holiday rental
38% cheaper
Puerto Aventuras Paradise
0.38 miOutdoor pool, Balcony, air-conditioned£170+

Cheapest

See cheapest stays in Puerto Aventuras
4-star hotel
58% cheaperCatalonia Yucatan Beach7.9 Good (121 reviews)0.71 miPrivate beach, snorkelling, Outdoor pool£116+
5-star hotel
Hard Rock Hotel Riviera Maya8.1 Excellent (405 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£287+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.57 mi£367+
Holiday rental
83% cheaper
Modern studio with AC and WiFi in fabulous Puerto Aventuras, Mexico. Pool. TV
8 Excellent (1 review)0.63 miWi-Fi, air-conditioned£47+

Most recommended

See most recommended stays in Puerto Aventuras
5-star hotel
Hard Rock Hotel Riviera Maya8.1 Excellent (405 reviews)0.26 miPrivate beach, snorkelling, Outdoor pool£287+
4-star hotel
58% cheaperCatalonia Yucatan Beach7.9 Good (121 reviews)0.71 miPrivate beach, snorkelling, Outdoor pool£116+
4-star hotel
Penthouse Xcaret Puerto Aventuras
5.3 Okay (3 reviews)0.57 mi£367+
Holiday rental
45% cheaper
Bellmare Front Water Laguna Ground Floor
10 Excellent (2 reviews)0.49 miOutdoor pool, Balcony, air-conditioned£151+

Good to know

Distance to city centre

Nearest airport

Distance to airport

1.3 mi
Cozumel Intl
18.1 mi

More options for your stay in Puerto Aventuras

Complete your trip to Puerto Aventuras

Holidays in Puerto Aventuras
Hotels in Puerto Aventuras