Relaxing, Comfortable very well looked after, Very good food on both nights stayed. Hotel was fairly empty as booking covered the early part of the week
pleasant surroundings room smelt of strong disinfectant
Location The plug in the bath in the room got stuck and was unable to drain bath.After reporting this to reception it took far too long for anyone to arrive to fix. This they couldn't do so i had to take a shower in another spare room the following morning. Evening meal room service was poor - quality of food very disppointing and very expensive for what it was!. Overall there was very little feeling of any welcome from staff and politeness was not something they adhered to. Hardly any appology for inconveinec with room
over-pretentious chef. excellent quality, but too nouvel cuisine
Friendly, warm and attentive staff without being intrusive. Qualityof food excellant
Excellent rooms and facilities. The restaurant was particularly good.
pleasent staff and very posh but comfortable hotel
Bed was gorgeous and the grounds & setting very smart, but relaxed not applicable
The location Limited menu
I myself did not stay, I had booked for one of my bosses, but he came back strongly recommending the hotel for future use. Liked everything
The superb resraurant with excellent service and value I have none
Great on-site restaurant Parking behind hotel is difficult to find on arrival and has narrow spaces
High quality feel to the room, quality textiles and linen. Excellent bed. Food first class. Will definately stay again. Although my room was beutifully finnished it was rather small - room 26. Brealfast service a little casual.
Comfortable bed, good breakfast.
Excellent room, clean, comfortable. Modern but plenty of character. Friendly helpful staff. Excellent food, dinner and breakfast. Not enough milk with tea-making kit. Motion detector in bathroom needs to be more sensitive to prevent blackouts. Don't need "muzak" at breakfast!
Absolutely superb idea mixing the hotel with a Loch Fyne restaurant. Excellent evening meal and superb kippers for breakfast. Couldn't believe some people were having bacon and eggs! Can't think of any.
We stayed here when dropping our son off at Warwick Uni. Very convenient for uni, and nice part of the world. Hotel is small but rooms are clean and well designed and restaurant is good. Particularly found the staff professional and relaxed. A good team. We have already booked our return.
Beautiful characteristic building, clean modern bedrooms, polite and helpful staff, great seafood restaurant, very close to Kenilworth Castle, close to many other great bars, restaurants and pubs. I eventually had to leave.
The hotel is ideally situated for my needs. It is pleasant, comfortable and quiet. Only a small point but it would be nice to be able to switch off the bedside lamp with a switch on the lamp rather than having to reach through the bedside table and switch off the power from the socket.
My room was not ready when I arrived, so I was moved to another nearby hotel for the first few nights of my stay. But the replacement room was excellent and the entire situation was handled well and without causing me any difficulty.
Pleasant staff No
the owner was very friendly The whole hotel was in need of a facelift & has very oldfashioned decor/furniture etc.
The friendliness and helpfulness of the owners who went out of their way to give us information and help
friendliness of the owner/cook,andthe marvellous breakfast she provided. she was also very flexible about the checking in time with me. perhaps the rooms could do with a little modernisation.
Very nice lady, how likes to help, very close to places to eat
Great 4 poster bed
We were well looked after by the landlady Mrs Bruna, and nothing was too much trouble for her.
Primarily its location. It was very quiet at night thereby ensuring a good night's sleep. The Limes is very dated and needs a bit of a refurb. Our room was far from clean.
The room was lovely and light and had a lot of facilities Staff were all lovely and helpful too Small refund made for staff entering my room while I was still in bed! No wifi which was advertised and a reason why I book hotels Tv reception terrible, most channels pixelated so badly you could not watch them Male staff walked in while I was in bed (on my own) apologised and left. Was a shock to me and he should have known I hadn't checked out.
Comfortable bed. Nice breakfast, very healthy.
Breakfast in our room no
Great location for Midlands business trips, helpful staff. Its for the independant guest and perfectly suits our needs.
Peace and quiet of rural location Lack of staff and open reception on arrival.
Fresh milk provided Website didn't make it clear that you needed to prebook continental breakfast. Hospitality basket had not been replenished from previous occupant so had to seek out someone for coffee etc. Was provided with cereal and milk for no charge as basket had not been replenished.Shower rather grimy.
The Limes provided us with a relaxed stay, a perfect room and a gorgeous breakfast. We will be definately staying there again.
Comfortable and well-equipped room. Ample and healthy breakfast. Easy to find. Easy parking.
friendly atmosphere no
very quiet - good access to the west midlands - friendly staff Ironically, no access to a hot breakfast
clean and bright not enough staff in the restaurant in the evening to cope with the demand, we walked out after waiting 15 min for a pre booked table while there were empty tables.
Staff most obliging
Facilities were very good and the staff were friendly and helpful, the room was a good size for a family of four
Not enough staff, reception unmanned for 10 minutes on arrival as staff were elsewhere. Smoking room provided having requested non-smoking - the room stank. The room wasn't ready until 45minutes after my arrival at 2005hrs.
The room, the convenience to various places,parking.
Nice hotel close to town
excellent location for surrounding areas of interest
Very friendly, efficient staff. Location is a bit out of the way.
Complimentary newspaper Excellent buffet breakfast Traffic noise from nearby road Limited storage space in the room
Comfortable beds Awful smell in the room throughout the stay (smell of sewage and ammonia) and finding broken glass on the bedside table - staff did not offer any money off the bill or any kind of compensation for this but were very apologetic. Dirty cups at breakfast, lukewarm breakfast items and stale pastries.
Warm welcome, inviting entrance and cosy reception area
Warm welcome and friendly owners. The rooms were very well presented and had comfy beds, large bathrooms and extra touches. The fridge (located on the first floor landing) also provided fresh milk and bottled mineral water which was an added bonus. Overall a very enjoyable stay and we will definately return in the future. Nothing.
owners where great everything was spotless the breakfast was beautiful nothing everything was excellent
fresh milk and water for the tea/coffee from fridge Very friendly and helpful owners Superb breakfast
Friendly & attentive staff. None.
Convenience to town centre, extremely clean, very friendly. Good size room with bath for the baby.
Victoria Lodge has been decorated beautifully and finished with personal touches that most large hotels fail to manage. I would recommend more people to use Victoria Lodge instead of the larger hotels & made my booking as a corporate stay.
Extremely clean, very thoughtful and friendly owners - all the little things were there, in the room and at breakfast, catered for vegetarians, very well cooked food - very enjoyable and restful.
Lovely comfortable room, clean hotel and good breakfast. Very good idea to have a small communal fridge with fresh milk and bottled water. Friendly, helpful owners. Quiet but excellent location. Lots of restaurants within walking distance. Would recommend tour of Kenilworth Castle. Nothing bad to report.
The room was a fair size, everything was spotless, the furnishings were tasteful and good quality, staff were pleasant but not intrusive. Breakfast was tasty. It's a shame that the reception area, right by the front door, was small and had to double as the lounge.
helpfull staff, good food, easy parking no
No draught beer
Good value at £59 but not if if it was dearer Standards have slipped in last 3 years Breakfast not so good No biscuits in rooms Had the nerve to charge residents to park there!
We were close to the NEC (attending Crufts) Hotel easy to find, we were made welcome - no charge for our dog, (unlike most hotels/travel lodges). Breakfast delicious and service excellent! Had slight problem with leak on shower attachment (got soaked!) and bath taps a bit strange.
Lobby bar, reception service. No service at breakfast, cold plates, had to ask twice for tea, then had to get own cups, knifed forks ect... Off other tables, in view of waiters who did or said nothing. Room smelt damp and looked a little dated.
Excellent value for money on the price we paid. Plenty of available car parking space. Friendly and helpful staff. Good location to Birmingham and walking distance to Touchwood shopping centre. Good breakfast and leisure centre. Its was cold. Very cold in the corridors and room was cold, as the heating system was not working. Vector heaters had already been given out, but extra blankets were delivered to our room very promptly. Only heating in the room was the bathrooms towel rail.
Food okay Reception - bloody slow. Bar - cold and slow servioce.
Good price, in a good location, it had very comfortable beds and pillows, nice fire in the bar. Buffet breakfast not great, the food was served too cold. And the temperature in the bar was too cold also.
The relaxed atmosphere and friendliness of staff.
warwick castle & breakfast decoration very tatty
It was in an ideal location. A lovely outlook into the countryside.
Lovely Rooms and attentive staff Lack of choice in the restaurant
Hotel staff gave excellant customer service Bed was not good, and bathroom water system was noisy next door
We felt rushed during the meal in the resturant
The large size bed was very comfortable The lamp in my room was not working and was dangerous. The staff dealt with it promptly though
The staff were very friendly and approachable. Management were not in evidence. The staff need more training, and management need to take control.
Food at night was not very good value. I complained about one meal and did not feel it was taken very seriously. The beds in the room were uncomfortable and the extractor fan did not work in the bathroom.
It provides all that I require for my short stays, good food, comfortable rooms and Wifi access. It is very noisy in the rooms nearest the road.
Service at breakfast very good, as was the food. Beyond the reception area, the hotel appeared very tired.
The room at the Kenilworth was beautifully decorated, very clean and comfortable. The room (room 1) was situated in the main house and was directly above the bar, even though it was a Saturday night and noisy downstairs in the bar there was only a quiet hum upstairs which we easily slept through. Staff were really friendly and very helpful, they offered superb service. A very enjoyable stay.
The cocktail bar was great and the choice of cocktails. I also liked the wet room The Walls were very thin and I could hear everything that was going on in the room next to me. Also I didn't like the fact that they didn't do proper food just bar snacks.
the lovely welcome from the staff, excellent service.Very comfortable room with nice modern fittings and super bathroom. The continental breakfast was very well laid out and plentiful , newspapers to read etc. Their cocktail bar was very popular with the locals too which was nice to see and again service impeccable. Fabulous boutique hotel, highly recommended. No complaints whatsoever.
A nice find. Good unique comfortable rooms . Will defiantely use this hotel again if in the area. Bathroom in Room 3 was a bit cold though . Radiators need bleeding. Breakfast choice was a bit basic but adequate and good quality. Volume of the music in bar was a bit loud late at night as my room was directly above.
Staff were very attentive and friendly. Nothing was too much trouble.The room was clean, stylish and modern. The bathroom was beautiful. The cocktail bar was an added bonus.
Very nice atmosphere in a beautyfully renovated cottages. Good bed and a wonderfull bath. Nice staff.
Rooms really well furnished. Bed very comfortable and big (King size). Nice little courtyard area. Wet room bathroom is super all Molton Brown toiletaries. Staff very helpful and welcoming, even bought breakfast to my room. Real 'boutique' accomodation. Highly recommended.
We thought the Kenilworth lived up to & exceeded our expectations of comfort, quality, location & excellent service. The staff could not have been more helpful & provided every assistance when requested. Their down to earth & friendly manner made us feel relaxed & added to the home away from home feeling to this beautiful hotel.
Excellent room and facilities. Friendly and helpful staff. Good breakfast. Best shower ever! Bed could have been a bit smaller.
The hotel is in an ideal location, very clean, beautifully presented, fabulous service, very modern and has a wonderful cocktail lounge with brilliant staff.
We ate at the restaurant and this actually spoiled our stay at the hotel. The food was dreadful, we had a pasta dish which wasn't cooked properly. The waiters brought dishes out 1 at the time and took ages to serve. Whiles we were there 3 lots of people left, 1 family and 2 single people. The 2 men sitting at the next table said that "the food was ok and that you needed a week to be served" . I told the head waiter that the dish wasn't good but he didn't seem bothered by it. So I would say that unfortunately although the hotel was good, the fact that the restaurant is so bad did spoil our stay.
The evening meal was up to standard, and we received good service. Error made by staff regarding our booking. Only one room allocated for 4 people, instead of two booked. This however was sorted out, but one room was inadequate as the bed was small and the duvet was not big enough for the bed!
place on the outside a bit run down manager was very helpful not enough staff
Clean and very comfortable Nothing
Close to an event that we were attending for the week-end. Dirty rooms, clumps of dust on the walls, poor decor, wallpaper ripped off in places. Holes in the sheets and not fitting the bed properly, bedspreads dirty. Asked to change rooms a small improvement but not much!
Lot of road noise, difficult to get any sleep
Nothing Room, Food,staff,communcation Already in the hands of the people claiming to be the hotel owners &Wyndhams the company who issued the franchise.
The room was very comfortable and good value for money with my husband and I paying just £44 a night for a double room exc breakfast.
Good selection for breakfast
Good facilities, friendly and helpful staff, good standard of cleanliness, new restaurent excellent, food served efficiently. No lift installed yet, hard for elderly people to use upstairs bedrooms, but we had help to carry our luggage up to the second floor arrival, which was appreciated. Until the lift is installed customers should be warned of this hopefully temporary problem. Room service should be provided with hotel and local information on various public services
Very clean and modern and centrally located. Staff very helpful and pleasant.
Peace and Quite nothing
Very friendly, handy for town None
A family run B&B in an excellent location for the town centre and the station if arriving by train. Breakfast very good, if slightly on the small side if hungry. Rooms in need of updating but are very clean and comfortable. Loads of free parking.
The breakfast was fabulous, I had a job to finish it there was that much. Not being in the main building.
i had booked a twin room on a lower floor. We were given the family room on the ground floor at the same price as the twin. Excellent! Lady that booked us in could have been more welcoming.
Staff very friendly Breakfast only average
Friendly welcome and attentiveness Carpet in the bathroom
Freindly staff. Clean Rooms. Good location
Beds and other room furniture fine, water hot, towels and soap clean and replaced as necessary and breakfasts good. Heating in room failed, and though we were given a fan heater this was not really satisfactory and we were not offered an alternative room.
The restaurant in the hotel was excellent with a good range of South Indian food that was presented well and which was good value for money. The room was excellent and the staflf could not have been more wecoming.
friendly and polite staff room decor and bedding very tired and worn. Food at restuarant poor.
Best was the room decor Pokey reception desk under the stairs
Internet access was too expensive. Rooms were spacious and comfortable. There was a lot of noise transfered from the room above 306. Just creaky floors and hollow ceiling I guess.
The room 004 did not have a window that we could see out of or open to ventilate the room. The bathroom was very small and had no mat in the bath to prevent slipping.
Nice location, great breakfast and staff are friendly Room decor dated and some of the electrical points were broken (h&s officer would love this place!) shower mouldly on the tiles. Very creaky floors and doors also could do with an oil! Parking at rear is poor for residents as the car park also gets used for the open indian resturant on the hotel so coming back late means no space to park.
Location and parking. Welcome from Receptionist. No
Good kitchen, good location Internet accessibly only with the laptop, not computers available for axes to internet, not information about local restorants
the wi-fi, good food, comfortable room, very helpful staff, free carparking and a central position for the agricultural showground squeeky floor boards
Very good food god, staff very good. Did not replace towels that was taken or tea bags but when asked was given tea bags.
Breakfast was good - not too greasy. The music at breakfast was a little strange - drum and bass at some points!
Staff in all depts. great. Lovely restaurant, enjoyed the menu & music. Walk away from city centre. No Lift. Very low futton style bed in my particular room.
The friendly staff My room was a cave - but I think thats why I got the reduced price?
We thought the food was excellent and well presented. The staff were pleasant and helpful and the hotel was warm, confortable and inviting. It was also well placed in the town for walking. There were four of us and we would all stay again and recommend it to our friends. I didn't find anything I didn't like nor did my companions.
Revamped decor and staff response. Bar menu was good in terms of quality, range and interest Use of external music speakers adjacent to bedrooms
location in town centre hot stuffy room view of dirty wall and pipes strong smell of cooking as room over kitchen woken at 3,00 am by kitchen sounds of emptying of dishwasher! 'free for all' at breakfast not enough seats for everyone
It was fairly quiet ant the town was in easy walking distance I did not like the lack of space in the bedroom or bathroom
Central and quite position in the town. The parking was a good bonus.
Handy for town centre yet on a quiet street
The food service was enterprising and not "standard English". The receptionist was very pleasant and efficient. There was a party going on late one evening, and our first room was a bit shoddy (we were moved).
Excellent supply of pastries, biscuits, coffee, fruit and daily newspapers throughout the day. Staff all very friendly and extremely helpful. Breakfast excellent. Obviously set up for conference events and did not really cater for non- business guests. Only 10 guests the weekend we stayed and hotel was too quiet at times. Bar food was adequate, but some listed menu's not available.
quaint - cheerful friendly hosts - lovely & super clean front bedroom has a very slanted floor - understandable due to the age of the building. but still uncomfortable a little when sleeping. Also front bedroom had a lot of traffic noise all night.
Clean, comfortable, style of furnishing. professional staff who were well trained and efficient. Car Parking Charges Limited food choice in the main restaurant, buffet style did not like, good starters but main course is not to my liking in terms of quality
rooms need updating
Hotel very modern and convenient to racecourse . Guest ares clean and spacious. Some confusion regarding car park charging for overnight guests and food expensive
Food was excellent. room was very clean and the staff very friendly Nothing we didnt like
expensive to stay. Unacceptable to have to pay £5 per night for car parking and £18 for internet access. In the Far East these would all be Free for Guests. would not stay again because of this. (Also £3.95 for a bottle of water in your room./ Outrageous!!
The staff were excellent and the food good Having to pay £3 per day for car parking
The staff were very helpful Food in restaurant was not hot enough
Staff, decor, room lighting, bar snacks, checkout, Price of food and drinks,
It was extremely comfortable and peaceful. The service and choice at breakfast was great. A pleasant stay. Changing facilities were a little cramped in the leisure area.
Access to gym, pool and spa facilities.
Very comfortable hotel and extremly attentive staff - would definately book again Breakfast great but evening meals very expensive and only one meal choice for vegetarians !!!
Great value, clean and well equipped rooms, excellent restaurant and bars. Welcoming reception staff
Friendly staff, good food, and nice indoor pool.
Excellent food served by charming staff The rooms were very hot becuase it was not possible to open the window fully. This made sleeping rather difficult.
Nice hotel good food, nice bar. My top floor room had no cold water in the morning
Breakfast & Dinner very good Good hairdryer in useful position No drawers in room
thee relaxed atmosphere
This hotel amazed me and my friend when we stayed for one night.The facillities were more like a 5* rating, very large room with large plasma tv's. We spent afew hour in the spa to relax,afew drinks by the fire in the bar and found that the buffet breakfast was fantastic. We will certainly be booking here again for next year the room price was unbeatable in the area. nothing at all.
the room the arrangements at breakfast