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Loved the location and the beds were amazingly comfortable. We will return. The hotel has its own beach but guests have to pay 25 euros to get a chair and umbrella. Seemed a little cheap to charge guests for beach access.
The views, especially from terrace. Great location! Fountain in front was not working, but everything else was beautiful.
The front desk staff were very helpful and friendly. The restaurant balcony overlooking the coast was splendid. The hotel reception is close to the top of the building,with most of the rooms on floors one to five. To exit and enter the hotel, one has to get a lift from the lobby down two floors, then walk 50m through narrow corridors, then descend another few floors in a different lift. The rooms are spotless, but soulless, and in general the hotel lacks atmosphere compared to neighbouring hotels in this beautiful but very quiet town.
I loved the scenery/great view of the ocean from the hotel terrace, and location - Ravello was a magical town! Windows/walls were thin and could hear outside street noise
Very beautiful. some of staff was like new and not nice, but some of them were very very kind. Our room was standard. Noisy from outside deli or cafe.
location to the square was cool view from our room wonderfull breakfast on the terrace so relaxing.this was my favourite hotel of our trip. I will return.
This newly opened hotel in a beautiful former private home is an as yet undiscovered gem. The location is stunning with all rooms having wonderful sea views, some with balconies. The staff are all very friendly and helpful - nothing is too much trouble. I highly recommend this hotel
Everything was new and the bed extremely comfortable. Restaurant only in its fledgling infancy so no atmosphere and breakfast limited. Staff very helpful and most obliging. Lastly the cost was at the high end of expensive but Ravello is one of those locations where it is I suppose inevitable.
The fantastic views and central location, the rooftop terrace and dining area.
The hotel front desk staff were not only very pleasant, but happy and knowledgeful. Spoke excellent English. The food was excellent and the wait staff were perfect. Maid service was very good. View was also very good from room #5. Loved the classical music ! The bed was a bid hard for us.
Quiet and scenic, with excellent food. Nice place to relax.
Beautiful hotel, outstanding views, and incredible service
We were so taken with Ravello that we decided to stay an extra night and the hotel were very helpful and moved us to what we thought was a better room; the first was in the garden and a bit spartan. The great feature of this hotel is the restaurant which has occupies a terrace with magnificant views as well as serving excellent food, some of it grown in their own nearby vegetable garden. The parking arrangements were fine and the swimming pool at the Giardano was much appreciated. Driving to Ravello!! Check out was slow and the peace of the terrace was often disturbed by the small child belonging to one of the staff.
The location views cuisine were all superb. The Hotel is situated in a perfect location with everything close at hand.
Extremely friendly and helpful staff, fantastic views, booked a superior room and asked for balcony - got one with just wonderful views! Girls on reception particularly helpful, went out of their way to help. Wonderful eggs at breakfast. Free parking was a real bonus. Served what they called 'crispy bacon' at breakfast which looked boiled! My husband loves bacon but didn't eat one slice as so unappetizing. Staff at breakfast were quite miserable which didn't fit with the rest of the hotel staff.Food and wine in restaurant a bit overpriced and overated.
Great meals, views ,swimming, Enjoyed the hike up to Revello. The staff were kind and helpful. It would be nice to have the shuttle available in the late afternoon or perhaps at 2 pm rathr than having to wait until 6:30 pm
location and the relaxed atmosphere
the staff were very helpful rooms need a makeover - they are dated and tired. Shower wasn't big enough to turn around in
The food was excellent and the service and staff were wonderful The location was great Its location is confusing - it would be useful if the website could state that the hotel is on the Amalfi coast road (ie not in the middle of Ravello) and that it's a Best Western - everything else was great.
the food and proximity to the sea. Thats a plus at Costa Amalfi. For the price, was expecting a bigger room and bathroom, but not a big deal, considering that is an old construction.
Staff were extremely helpful
Beautiful setting It is too difficult to get to Ravello for the evening - hotel should offer transport to Ravello and possibly other locations for the convenience of their guests
Perfect location right by the sea, with uninterrupted sun. Ideal for exploring Amalfi coast. Unsuitable for those with dodgy pins!
The most beautiful location. Totally stunning. STaff very friendly. Should be more courtesy buses to Amalfi/Ravello.
great location, excellent friendly staff and and very good food.
1. The location of this hotel is just perfect. 2. The staffs were helpful. Nothing particular.
The location to the centre of Ravello was good. We had booked and pre-paid fully for the room as part of a deal. We were then unable to stay the first night, but because we had already paid I did not think I needed to inform them. They however sold our room as we hadn't shown up and we were given a lesser one the following night. I think as we had pre-paid it should have been kept for us. The staff were very unfriendly when dealing with this issue.
Excellent Service from Fornt Desk, and stunning views. Good clean rooms
The pool and the locationl. Ravello is a beautiful town/village and the hotel is near the bus stop and only a couple minute walk from the main square. Once in Ravello it is very easy to reach the hotel. Everyone at the hotel was friendly and helpful. The hotel might consider running a shuttle service or offer a collection service from the port/bus stop in Amalfi. It is very hard to get to the hotel on the bus with luggage (the buses are small in order to navigate around the windy roads) and a short taxi ride from Amalfi to Ravello costs €30. It wouldn't put me off the hotel or Ravello though.
view, silence, location nothing worth mentioning
The location and convenience is excellent The lack of alternative areas to the bar to sit in. Whilst we were there there was a wedding party that closed the bar to other guests. This left us with nowhere else to go. The wedding party should have been put elsewhere in the hotel.
Views we were placed in the older part of the hotel, unfortunately the walls of these rooms were very thin and you were able to hear the occupants of the rooms around you, above and alongside. One night we were kept awake until 4 am
Its central location and ability to leave the car in car parking. Access to the internet was great. The staff were very helpful and friendly.
Food, service and the view. Room was a little small. Lounge bar area is archaic and out dated. A bit tight with the soap and shampoo!
The hotel is very well located just below the main attractions and the main piazza. The staff was attentive and informative. We were most appreciative that arrangements were made for us to be able to have breakfast even though we were leaving earlier than the scheduled starting time. We really had no complaints.
The location is outstanding, as were the staff. Swimming pool was a kilometre away and not in a "NEIGHBOURING HOTEL" as stated on the hotel web site... no lift... and guests were excluded from the restaurant and bar when the hotel hosted weddings (two)
Outstanding view, from our junior sweet and from Restaurant
I had a wonderful experience. The town of Ravello is so quiet and scenic. The staff at the hotel was very helpful and friendly. There could be no better view than the one from your hotel.
Amazing views. Fabulous Public areas. Rooms needs makeover. Internet service not available in the rooms.
Nice small hotel. However, does seem to have been kept up and maintained. View.
Beautiful views from a nice garden very impresive reception area & nice terrace for restuarant. Helpfull reception staff in planning drive to Napels airport. Bottom of shower curtain was dirty. I wasn't told breakfast was included when checking in.
Staff were terrific - views from room outstanding - very comfortable room.
location and view we considered that the room we stayed in (romantica) to be dangerous.there were 6 to 8 stairs going down to bathroom. there was a low ceiling tunnel to walk thru (about 5 feet 11 inches) to get to bedroom. lighting was very poor.
Deborah and Franseca were amazing , Pasquale and all of the staff there made us feel like royalty. It was one of the best hotel experiences I have ever had! We will be back. I loved everything about this hotel.
Location, staff, grand lobby. We were upgraded to the Romantic room which had a fabulous view. Being 5 star, I would have thought there would have been a swimming pool (I didn't check, just assumed). No big deal for us though, we preferred to drive down to the coast for the beach.
The location of the hotel was very central. Rooms were very clean and comfortable. Swimming pool was a big plus as Ravello is inland. Thought the staff could have been friendlier. It doesn't cost anything to smile..
Convenient for town. Excellent pool.
very pleasant staff, comfortable relaxing and good value
Pretty hotel. Not 4 star as I understand that phrase in that there were no in-house bar/restaurant facilities. Comfortable and quiet. Convenient to Ravello itself and to Amalfi. Lack of facilities within hotel itself. Swimming pool did not look clean at all times. Room cleaning staff too eagar to get room cleaned whether the timing of same suited the guest. No "Do not Disturb" signs available. TV stations very limited.
loved the pool. and the food at their sister hotel, villa maria was incredible as was the cooking class!! everyone was quite lovely!
Helpful staff, good location, excellent facilities including parking garage in difficult area and remarkably large swimming pool. Comfortable room and very good breakfast.
The pool is amazing and on eof only 2 or 3 that are centarlly located
The lack of vegetables and not very helpful dining room staff
The classic Amalfi coast postcard view is unique. The terrace restaurant combines this view with an excellent cuisine and service featuring fresh fish and seafood. Rooms are very clean. Beds are comfortable.
beautiful location, wonderful area for dining outside, views no tea making facilities in the room, slightly disapointing room for such a hotel
I liked the scenery most of all, the way the rugged mountains jutted out of the beautiful sea, and the design of the ancient architecture, and the beautifull plants and flowers that complimented the scenery, and the tranquil atmosphere of the area.
The ambience of Ravello itself rather than the hotel & its facilities For a so called 4 star hotel this left a lot to be desired. The attitude of the staff was frankly surprising. In Italy one expects empathy and understanding. The reception staff could not have cared less. When we arrived we asked for an upgrade for asea view, they expected us to pay the full rack rate despite the fact that the place was half empty. around the pool no umbrellas were provided; there was no service. In order to obtain shade w were expected to sit under trees. On asking to see the manager to complain, we were told they didn't know where she was and in any case she was very busy...
Lovely surroundings in a very nice hotel
Excellent panoramic views from room, terrace and garden area. Free car parking. Friendly helpful staff. Small room and tiny balcony for "superior room" . Room furnishings and fittings showing their age. Sat TV but CNN and BBC World not available in rooms.
The location offered amazing views.The staff could not have been more helpful. We had pre booked some concert tickets they were ready for collection and a member of staff collected them for us without us asking! Nothing was too much trouble all the staff in every department we met were well trained and friendly. We were a bit dissapointed with our room.We had pre booked two months earlier but found due to the hotel hosting weddings many of the rooms were booked. It would have been useful to us to have know how busy the hotel was going to be when we booked, we could have arrived a few days later and enjoyed more peace. The hotel stay was a special birthday treat for my wife but we were not able to dine in the restaurant as the hotel was busy with wedding parties- however we dined out locally with amazing food and excellent views - this is why people go to Ravello!! Although we had a view we had requested balcony with sea view and we were offered either no balcony with good view or balcony with sea view interrupted by hotel rooftops!!
Magnificent views from the (superior)bedroom. Easy to go to and return from the centre of Positano by bus. In November, almost every restaurant is closed, also the resto from the hotel.
Helpful staff,Unique location,
the staff, the bed, the view and the location for the cost the room was to small, no room to put your luggage or sit comfortable.
The hotel was spacious and restful. There were many guests staying but it was never at all crowded. All the staff were very pleasant and helpful. It is beautifully located and the flowers and plants are a major contribution to peace and enjoyment. Delicious, unhurried breakfasts on the terrace overlooking Amalfi town were memorable. We thought that the all white decor with little furniture and no colour was severe.
Absolutely everything! Staff were fantastic, food in the restaurant amazing. Buffet breakfast fantastic, especially sitting out on the terrace overlooking the spectacular view. They went above and beyond our expectations, highly recommend staying here!
the building itself is gorgeous and so is the view!
The view was amazing - but this was after we paid an up charge to get a view with a balcony. The Sea View that was booked originally - you had to really stand on something to see it.
Perfect view, perfect staff, perfect beach, perfect breakfast.
real nice staff and amazing views. Hotel is in need of some minor upgrades, but location and friendliness of employess make up for it.
friendly, efficient and welcoming staff, fabulous views, great location no
The hotel location and the amazing view from the rooms. The fact that the rooms had balconies and the windows opened.The historic beauty of the building interior. Pool. The roof top terrace is undercapitalised and we would have spent more time there if there was a bar/music/some atmosphere as it is the best spot.
Very nice room, beautiful views and great pool. Breakfast was also good. Expensive - although not by Rivallo standards. No fridge in room, extra charge for bedding for two young children.
Fabulous staff, great hotel with quirky terraces and pool. Tranquil in a tourist filled area. Good restaurant overlooking the sea and mountains.
We went to Ravello for a wedding and the Bonadies was ideally situated for access to the Town Hall, square and restaurants. The staff were charming and extremely helpful. The facilities at the hotel were good and, whilst the swimming pool and sun lounge area were small they provided an excellent opportunity for relaxing after the wedding. A great hotel which I would visit again.
The staff were friendly,helpful and efficient plus the setting of the hotel was magnificent.We most certainly will consider taking a break there again.
Great accomidations. I was looking for comfort and a great view after touring Italy for two weeks. A place to relax. I found through research most hotels offer one or the other not both. Saraceno offered great views from the rooms up on the hill as well as great beach location. Food was good, bar open late till 12 midnight. If your looking for peach and quite this is the place. The cabs are expensive in Amalfi. Look into hotel shuttle. It is accomidating to use.
Everything was so perfect!!!! We would visit again!! No, everything was so well organized!!
overvew room. not comfortable hotel
The hotel has a great location, and the free parking is a plus in this area. that is about it!!! They even charge your to use the internet, what first class, or like you rate it 5 star charges a guest to use the internet in 2010. You rated this hotel 5 stars, it is not!!! Maybe the location, but not facilities or amenities of a 5 star hotel. It does not even have a real blow dryer. you cannot use any electrical converters in the bathroom, and there are no mirrors in the bedroom. It has a small tv, real old, from a museum, the safe has a key, old fashion key, not electronic like a real safe, and it is inside the refrigerator, which means, every time you want to use the safe, you have to open the small refrigerator, which does not work when you leave the room, since you need to insert a key for the electricity to work inside the room. no robes, slippers, plastic cups... no proper hangers for your clothes. I would not recommend this hotel. Maybe as a 2 or 3 star
good beach , good service , location near Amalfi , good shatale , good food air condiation , and slow / small elevaetors
Beautiful hotel in a breathtaking setting. Fulfilled my bucket list item of staying in a castle as this was built to replicate a fortress. Staff was friendly and service was great. Staying at a hotel with a private beach is worth it in Amalfi! Lots of ants- but expected at a beach hotel
The hotel staff, especially the reception staff were very helpful and expalined the whole layout etc of the hotel on arrival. To get a full picture of the hotel you have to view this from the sea which is breathtaking Location is isolated & the nearest main centre was a cab drive away. Courtesy buses were provided but times to & from hotel were limlited to early morings or early evening. The resturant staff & breakfast staff were not very helpful or freindly. In the evening we took a meal at the resturant. Once seated I noticed a smashed glass under the table, but the staff just shrugged their shoulders.
different Radio doesnt work in the room. NZ$500 per night should be 5 star but not. All Italian TV. Only BBC in english. Sky do have english programs. Small 15 inch TV 50 ft away from viewing??NO Tea or Coffe/milk/ electric jug facilities like in 99% of hotels/motles in NZ. Not value for money. No service. Only if you ask for it. At the pool/ would you like another or food or is everything o'k. Only stay for one night just for the look.
Everything, especially the view.
the castle looks so dramatic, particulary looking back up from the beach. I didnt expect the lovely gardens and pots of flowers on the balconies which really added to it. it was over our budget so we only stayed 1 night in partial seaview, but laying in bed I could see the ocean, and the stars. I would reccomend it even if its a bit out of your price range just stay one day its worth it!
the hotel is beautiful, staff and service outstanding
peaceful, spacious rooms, great breakfast on terrace, views of hills lovely. wifi useless, and an unexpected car park location - not a problem in October, but not clear at booking.
The Staffs was very kind and nice.
The location was perfect as my family (older children) and I were visiting Ravello for a family wedding in the square above the hotel. Pietro and Anna, the owners, were very friendly and helpful. Would certainly recommend this hotel.
new small hotel, good location to visit Ravello. big rooms very clean, staff (one person) service very good. Parking in public area, cost 10-15 euro a day.
The room was large with an excellent shower and the breakfasts were freshley prepared by the owners. Lack of view - our room was on the ground level.
Huge bedroom and bathroom, modern and clean, excellent staff assistance, center of Ravello just below piazzo duomo Small continental breakfast, overlooked a carpark on one side but center of Ravello which is why we stayed here
The location is fantastic as it is a 30 second walk from the main Piazza (Dumo). The hotel / b&b is a fantastic find, the rooms are lovely and large with a nice finish. The staff are fantastic and really very attentive and willing to help in any way they can. The continental breakfast is very nice. N/A
Brand new rooms with 2 rooms and 2 flat screen TVs, lovely tiles, nice shower, bidet and toiletries Had ants and many flies in the room at check in and after cleaning staff were in
Pietro and his staff were very helpful. The room was bright and clean and the scenery was beautiful. The continental breakfast was great and nicely served. Proximity to Ravello musical concerts was a plus.
Excellent rooms for a very reasonable price! The location is brilliant, right next to Ravello Square. Very simply run hotel but we were extremely happy with everything. No nothing, everything was brilliant!
Very quaint terrace overlooking a great view of the bay. The recently finished Neimeyer Amphitheater can be viewed from the terrace. The breakfast could be improved
We were very impressed by the location and character of this hotel. Its terrace shaded by lemon trees offered stunning views of the Amalfi coast.
The view from my room is spectacular, so with the view from the dining area. The hotel owner is very helpful and nice. It is not well signposted. You need to carry your luggage upstairs but I got the hotel owner help me.
Newly refurbished and well kept B&B, with comfortable bed and bathroom. No frills or luxury, but a magnificent view on Minori and the Costiera and held by a very friendly and helpful couple.very reasonably priced mini bar
The Breakfast The room was very small, poorly decorated, nothing like what was advertised on the site. There is a charge to use the beach which is tiny and parking was very exepensive. It is not a 4* hotel rating at all
Great Staff, lovely hotel, brilliant position, good food, nice pool. Nothing not to like about it! Can get a bit noisy if facing the main street.
Room size, cleanliness and breakfast in garden Not much English at reception, breakfast quite basic
the friendly Italian staff, sea views over the Amalfi coast where do l start ? there was no hot water every day, the only way to get it was to run the taps for 30minutes ...... on the day of the wedding (reason for being there) we had no water at all, the wife couldnt shower before and to make matters worse we had no water when we got back to wash our 11month old baby. Reception eventually told us they couldnt promise water to the 5th floor and had no other rooms !!!!! Friends of ours on the same floor paid the same for their room but had a much better room, they also demanded a bill reduction for the same water problem and got one, we didnt demand anything and got no reduction just a bottle of champagne. The pool and spa was very cold, unusable so. There hotel is a poor attempt at a 4 star.
It's location, especially the close proximity to the beach and a great hotel pool. The pool is a good size and deep with high and low diving boards. Beautiful tropical garden around trhe pool too. One staff member at front desk is truly excellent - most of the others are not multilingual and unhelpful. The view of the bay is fantastic. Hidden charges for beach use. Costly additional (but advertised) charges for parking. Scratch damage to vehilce while parked in hotel care. Very outdated decor in hotel. High cover charge for in-hotel dining. Advertised sound proofing is non existent and the surrounding area is very noisey.
The Reginna Palace Hotel was the most perfect place to stay on the Amalfi coast. It is situated in a very convenient location if arriving by bus from Salerno or from the towns to the west. We had booked a regular room and because the tourist season was still a week or so away they had put us in the most incredible room on the 5th floor (top)with a huge terrace looking out over the coast and sea. We truly were not expecting the old world charm and elegance the hotel and its staff had to offer and we wished we could have stayed longer than one week. The front desk staff were more than accommodating to assist in any questions or travel bookings and were full of helpful information. Daily breakfast on the poolside terrace was a highlight every morning and we looked forward to having that wonderful Italian coffee amidst the smell of jasmine and other flowers. The dining room staff made us feel first class. The hotel in itself is beautiful with peaceful gardens full of flowers and trellises cascading with wisteria and lemons. It is across the street from a wonderful beach and seawall promenade and shopping, dining and sightseeing are just steps out the door. Maiori is probably our favorite town on the Amalfi coast and our stay at the Reginna Palace Hotel confirmed a return visit.
this hotel is one of the very best in the amalfi coast region, i did a lot of research and booking.com was brilliant at getting me a room there as at first I was having trouble booking it myself. In fact booking.com was a little cheaper so dont even bother going direct. yes some of the reviews on the booking.com site I think were a little unfair. It is excellent value for money in my opinon.
Everything, from the moment we arrived, they look after you but do not fuss you or bombard you with information. It is so relaxing, and it is in the very best position in maoiri, especially for the view from the front rooms.
The staff were so accomodating especially the receptionist Anna. The rest of the staff were so friendly even the maid was so helpful. The hotel staff made our stay so enjoyable the views were amazing and the breakfast was excellent.
Receptionist was very very helpful and nice. Sorted out taxi's and gave very good information. Room cleaned every day and hotel was well kept. All staff welcoming Pool was salt water (maybe to be expected being right by the sea) and this was not state. Also not heated so was a little bit cold on some days.