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Absolutely everything! Staff were fantastic, food in the restaurant amazing. Buffet breakfast fantastic, especially sitting out on the terrace overlooking the spectacular view. They went above and beyond our expectations, highly recommend staying here!
Perfect view, perfect staff, perfect beach, perfect breakfast.
The hotel was spacious and restful. There were many guests staying but it was never at all crowded. All the staff were very pleasant and helpful. It is beautifully located and the flowers and plants are a major contribution to peace and enjoyment. Delicious, unhurried breakfasts on the terrace overlooking Amalfi town were memorable. We thought that the all white decor with little furniture and no colour was severe.
The view was amazing - but this was after we paid an up charge to get a view with a balcony. The Sea View that was booked originally - you had to really stand on something to see it.
the staff, the bed, the view and the location for the cost the room was to small, no room to put your luggage or sit comfortable.
the building itself is gorgeous and so is the view!
The views, especially from terrace. Great location! Fountain in front was not working, but everything else was beautiful.
Loved the location and the beds were amazingly comfortable. We will return. The hotel has its own beach but guests have to pay 25 euros to get a chair and umbrella. Seemed a little cheap to charge guests for beach access.
The front desk staff were very helpful and friendly. The restaurant balcony overlooking the coast was splendid. The hotel reception is close to the top of the building,with most of the rooms on floors one to five. To exit and enter the hotel, one has to get a lift from the lobby down two floors, then walk 50m through narrow corridors, then descend another few floors in a different lift. The rooms are spotless, but soulless, and in general the hotel lacks atmosphere compared to neighbouring hotels in this beautiful but very quiet town.
Very beautiful. some of staff was like new and not nice, but some of them were very very kind. Our room was standard. Noisy from outside deli or cafe.
location to the square was cool view from our room wonderfull breakfast on the terrace so relaxing.this was my favourite hotel of our trip. I will return.
The fantastic views and central location, the rooftop terrace and dining area.
Everything was new and the bed extremely comfortable. Restaurant only in its fledgling infancy so no atmosphere and breakfast limited. Staff very helpful and most obliging. Lastly the cost was at the high end of expensive but Ravello is one of those locations where it is I suppose inevitable.
I loved the scenery/great view of the ocean from the hotel terrace, and location - Ravello was a magical town! Windows/walls were thin and could hear outside street noise
This newly opened hotel in a beautiful former private home is an as yet undiscovered gem. The location is stunning with all rooms having wonderful sea views, some with balconies. The staff are all very friendly and helpful - nothing is too much trouble. I highly recommend this hotel
Beautiful setting It is too difficult to get to Ravello for the evening - hotel should offer transport to Ravello and possibly other locations for the convenience of their guests
the food and proximity to the sea. Thats a plus at Costa Amalfi. For the price, was expecting a bigger room and bathroom, but not a big deal, considering that is an old construction.
The most beautiful location. Totally stunning. STaff very friendly. Should be more courtesy buses to Amalfi/Ravello.
great location, excellent friendly staff and and very good food.
the staff were very helpful rooms need a makeover - they are dated and tired. Shower wasn't big enough to turn around in
Staff were extremely helpful
location and the relaxed atmosphere
Perfect location right by the sea, with uninterrupted sun. Ideal for exploring Amalfi coast. Unsuitable for those with dodgy pins!
Great meals, views ,swimming, Enjoyed the hike up to Revello. The staff were kind and helpful. It would be nice to have the shuttle available in the late afternoon or perhaps at 2 pm rathr than having to wait until 6:30 pm
The food was excellent and the service and staff were wonderful The location was great Its location is confusing - it would be useful if the website could state that the hotel is on the Amalfi coast road (ie not in the middle of Ravello) and that it's a Best Western - everything else was great.
The pool and the locationl. Ravello is a beautiful town/village and the hotel is near the bus stop and only a couple minute walk from the main square. Once in Ravello it is very easy to reach the hotel. Everyone at the hotel was friendly and helpful. The hotel might consider running a shuttle service or offer a collection service from the port/bus stop in Amalfi. It is very hard to get to the hotel on the bus with luggage (the buses are small in order to navigate around the windy roads) and a short taxi ride from Amalfi to Ravello costs €30. It wouldn't put me off the hotel or Ravello though.
The hotel is very well located just below the main attractions and the main piazza. The staff was attentive and informative. We were most appreciative that arrangements were made for us to be able to have breakfast even though we were leaving earlier than the scheduled starting time. We really had no complaints.
Excellent Service from Fornt Desk, and stunning views. Good clean rooms
Views we were placed in the older part of the hotel, unfortunately the walls of these rooms were very thin and you were able to hear the occupants of the rooms around you, above and alongside. One night we were kept awake until 4 am
The location and convenience is excellent The lack of alternative areas to the bar to sit in. Whilst we were there there was a wedding party that closed the bar to other guests. This left us with nowhere else to go. The wedding party should have been put elsewhere in the hotel.
1. The location of this hotel is just perfect. 2. The staffs were helpful. Nothing particular.
view, silence, location nothing worth mentioning
Food, service and the view. Room was a little small. Lounge bar area is archaic and out dated. A bit tight with the soap and shampoo!
Its central location and ability to leave the car in car parking. Access to the internet was great. The staff were very helpful and friendly.
The location to the centre of Ravello was good. We had booked and pre-paid fully for the room as part of a deal. We were then unable to stay the first night, but because we had already paid I did not think I needed to inform them. They however sold our room as we hadn't shown up and we were given a lesser one the following night. I think as we had pre-paid it should have been kept for us. The staff were very unfriendly when dealing with this issue.
location and view we considered that the room we stayed in (romantica) to be dangerous.there were 6 to 8 stairs going down to bathroom. there was a low ceiling tunnel to walk thru (about 5 feet 11 inches) to get to bedroom. lighting was very poor.
The location is outstanding, as were the staff. Swimming pool was a kilometre away and not in a "NEIGHBOURING HOTEL" as stated on the hotel web site... no lift... and guests were excluded from the restaurant and bar when the hotel hosted weddings (two)
Staff were terrific - views from room outstanding - very comfortable room.
I had a wonderful experience. The town of Ravello is so quiet and scenic. The staff at the hotel was very helpful and friendly. There could be no better view than the one from your hotel.
Beautiful views from a nice garden very impresive reception area & nice terrace for restuarant. Helpfull reception staff in planning drive to Napels airport. Bottom of shower curtain was dirty. I wasn't told breakfast was included when checking in.
Deborah and Franseca were amazing , Pasquale and all of the staff there made us feel like royalty. It was one of the best hotel experiences I have ever had! We will be back. I loved everything about this hotel.
Location, staff, grand lobby. We were upgraded to the Romantic room which had a fabulous view. Being 5 star, I would have thought there would have been a swimming pool (I didn't check, just assumed). No big deal for us though, we preferred to drive down to the coast for the beach.
Outstanding view, from our junior sweet and from Restaurant
Amazing views. Fabulous Public areas. Rooms needs makeover. Internet service not available in the rooms.
Nice small hotel. However, does seem to have been kept up and maintained. View.
Convenient for town. Excellent pool.
very pleasant staff, comfortable relaxing and good value
The location of the hotel was very central. Rooms were very clean and comfortable. Swimming pool was a big plus as Ravello is inland. Thought the staff could have been friendlier. It doesn't cost anything to smile..
Helpful staff, good location, excellent facilities including parking garage in difficult area and remarkably large swimming pool. Comfortable room and very good breakfast.
loved the pool. and the food at their sister hotel, villa maria was incredible as was the cooking class!! everyone was quite lovely!
The pool is amazing and on eof only 2 or 3 that are centarlly located
Pretty hotel. Not 4 star as I understand that phrase in that there were no in-house bar/restaurant facilities. Comfortable and quiet. Convenient to Ravello itself and to Amalfi. Lack of facilities within hotel itself. Swimming pool did not look clean at all times. Room cleaning staff too eagar to get room cleaned whether the timing of same suited the guest. No "Do not Disturb" signs available. TV stations very limited.
Excellent panoramic views from room, terrace and garden area. Free car parking. Friendly helpful staff. Small room and tiny balcony for "superior room" . Room furnishings and fittings showing their age. Sat TV but CNN and BBC World not available in rooms.
The classic Amalfi coast postcard view is unique. The terrace restaurant combines this view with an excellent cuisine and service featuring fresh fish and seafood. Rooms are very clean. Beds are comfortable.
Magnificent views from the (superior)bedroom. Easy to go to and return from the centre of Positano by bus. In November, almost every restaurant is closed, also the resto from the hotel.
Lovely surroundings in a very nice hotel
The location offered amazing views.The staff could not have been more helpful. We had pre booked some concert tickets they were ready for collection and a member of staff collected them for us without us asking! Nothing was too much trouble all the staff in every department we met were well trained and friendly. We were a bit dissapointed with our room.We had pre booked two months earlier but found due to the hotel hosting weddings many of the rooms were booked. It would have been useful to us to have know how busy the hotel was going to be when we booked, we could have arrived a few days later and enjoyed more peace. The hotel stay was a special birthday treat for my wife but we were not able to dine in the restaurant as the hotel was busy with wedding parties- however we dined out locally with amazing food and excellent views - this is why people go to Ravello!! Although we had a view we had requested balcony with sea view and we were offered either no balcony with good view or balcony with sea view interrupted by hotel rooftops!!
I liked the scenery most of all, the way the rugged mountains jutted out of the beautiful sea, and the design of the ancient architecture, and the beautifull plants and flowers that complimented the scenery, and the tranquil atmosphere of the area.
Helpful staff,Unique location,
The ambience of Ravello itself rather than the hotel & its facilities For a so called 4 star hotel this left a lot to be desired. The attitude of the staff was frankly surprising. In Italy one expects empathy and understanding. The reception staff could not have cared less. When we arrived we asked for an upgrade for asea view, they expected us to pay the full rack rate despite the fact that the place was half empty. around the pool no umbrellas were provided; there was no service. In order to obtain shade w were expected to sit under trees. On asking to see the manager to complain, we were told they didn't know where she was and in any case she was very busy...
The lack of vegetables and not very helpful dining room staff
beautiful location, wonderful area for dining outside, views no tea making facilities in the room, slightly disapointing room for such a hotel
We were so taken with Ravello that we decided to stay an extra night and the hotel were very helpful and moved us to what we thought was a better room; the first was in the garden and a bit spartan. The great feature of this hotel is the restaurant which has occupies a terrace with magnificant views as well as serving excellent food, some of it grown in their own nearby vegetable garden. The parking arrangements were fine and the swimming pool at the Giardano was much appreciated. Driving to Ravello!! Check out was slow and the peace of the terrace was often disturbed by the small child belonging to one of the staff.
The hotel front desk staff were not only very pleasant, but happy and knowledgeful. Spoke excellent English. The food was excellent and the wait staff were perfect. Maid service was very good. View was also very good from room #5. Loved the classical music ! The bed was a bid hard for us.
Beautiful hotel, outstanding views, and incredible service
The location views cuisine were all superb. The Hotel is situated in a perfect location with everything close at hand.
Quiet and scenic, with excellent food. Nice place to relax.
Extremely friendly and helpful staff, fantastic views, booked a superior room and asked for balcony - got one with just wonderful views! Girls on reception particularly helpful, went out of their way to help. Wonderful eggs at breakfast. Free parking was a real bonus. Served what they called 'crispy bacon' at breakfast which looked boiled! My husband loves bacon but didn't eat one slice as so unappetizing. Staff at breakfast were quite miserable which didn't fit with the rest of the hotel staff.Food and wine in restaurant a bit overpriced and overated.
We went to Ravello for a wedding and the Bonadies was ideally situated for access to the Town Hall, square and restaurants. The staff were charming and extremely helpful. The facilities at the hotel were good and, whilst the swimming pool and sun lounge area were small they provided an excellent opportunity for relaxing after the wedding. A great hotel which I would visit again.
The hotel location and the amazing view from the rooms. The fact that the rooms had balconies and the windows opened.The historic beauty of the building interior. Pool. The roof top terrace is undercapitalised and we would have spent more time there if there was a bar/music/some atmosphere as it is the best spot.
Fabulous staff, great hotel with quirky terraces and pool. Tranquil in a tourist filled area. Good restaurant overlooking the sea and mountains.
Very nice room, beautiful views and great pool. Breakfast was also good. Expensive - although not by Rivallo standards. No fridge in room, extra charge for bedding for two young children.
The staff were friendly,helpful and efficient plus the setting of the hotel was magnificent.We most certainly will consider taking a break there again.
real nice staff and amazing views. Hotel is in need of some minor upgrades, but location and friendliness of employess make up for it.
friendly, efficient and welcoming staff, fabulous views, great location no
The Staffs was very kind and nice.
The location was perfect as my family (older children) and I were visiting Ravello for a family wedding in the square above the hotel. Pietro and Anna, the owners, were very friendly and helpful. Would certainly recommend this hotel.
new small hotel, good location to visit Ravello. big rooms very clean, staff (one person) service very good. Parking in public area, cost 10-15 euro a day.
Huge bedroom and bathroom, modern and clean, excellent staff assistance, center of Ravello just below piazzo duomo Small continental breakfast, overlooked a carpark on one side but center of Ravello which is why we stayed here
peaceful, spacious rooms, great breakfast on terrace, views of hills lovely. wifi useless, and an unexpected car park location - not a problem in October, but not clear at booking.
The room was large with an excellent shower and the breakfasts were freshley prepared by the owners. Lack of view - our room was on the ground level.
Pietro and his staff were very helpful. The room was bright and clean and the scenery was beautiful. The continental breakfast was great and nicely served. Proximity to Ravello musical concerts was a plus.
Brand new rooms with 2 rooms and 2 flat screen TVs, lovely tiles, nice shower, bidet and toiletries Had ants and many flies in the room at check in and after cleaning staff were in
The location is fantastic as it is a 30 second walk from the main Piazza (Dumo). The hotel / b&b is a fantastic find, the rooms are lovely and large with a nice finish. The staff are fantastic and really very attentive and willing to help in any way they can. The continental breakfast is very nice. N/A
Excellent rooms for a very reasonable price! The location is brilliant, right next to Ravello Square. Very simply run hotel but we were extremely happy with everything. No nothing, everything was brilliant!
the castle looks so dramatic, particulary looking back up from the beach. I didnt expect the lovely gardens and pots of flowers on the balconies which really added to it. it was over our budget so we only stayed 1 night in partial seaview, but laying in bed I could see the ocean, and the stars. I would reccomend it even if its a bit out of your price range just stay one day its worth it!
overvew room. not comfortable hotel
the hotel is beautiful, staff and service outstanding
The hotel staff, especially the reception staff were very helpful and expalined the whole layout etc of the hotel on arrival. To get a full picture of the hotel you have to view this from the sea which is breathtaking Location is isolated & the nearest main centre was a cab drive away. Courtesy buses were provided but times to & from hotel were limlited to early morings or early evening. The resturant staff & breakfast staff were not very helpful or freindly. In the evening we took a meal at the resturant. Once seated I noticed a smashed glass under the table, but the staff just shrugged their shoulders.
different Radio doesnt work in the room. NZ$500 per night should be 5 star but not. All Italian TV. Only BBC in english. Sky do have english programs. Small 15 inch TV 50 ft away from viewing??NO Tea or Coffe/milk/ electric jug facilities like in 99% of hotels/motles in NZ. Not value for money. No service. Only if you ask for it. At the pool/ would you like another or food or is everything o'k. Only stay for one night just for the look.
Everything was so perfect!!!! We would visit again!! No, everything was so well organized!!
good beach , good service , location near Amalfi , good shatale , good food air condiation , and slow / small elevaetors
Great accomidations. I was looking for comfort and a great view after touring Italy for two weeks. A place to relax. I found through research most hotels offer one or the other not both. Saraceno offered great views from the rooms up on the hill as well as great beach location. Food was good, bar open late till 12 midnight. If your looking for peach and quite this is the place. The cabs are expensive in Amalfi. Look into hotel shuttle. It is accomidating to use.
The hotel has a great location, and the free parking is a plus in this area. that is about it!!! They even charge your to use the internet, what first class, or like you rate it 5 star charges a guest to use the internet in 2010. You rated this hotel 5 stars, it is not!!! Maybe the location, but not facilities or amenities of a 5 star hotel. It does not even have a real blow dryer. you cannot use any electrical converters in the bathroom, and there are no mirrors in the bedroom. It has a small tv, real old, from a museum, the safe has a key, old fashion key, not electronic like a real safe, and it is inside the refrigerator, which means, every time you want to use the safe, you have to open the small refrigerator, which does not work when you leave the room, since you need to insert a key for the electricity to work inside the room. no robes, slippers, plastic cups... no proper hangers for your clothes. I would not recommend this hotel. Maybe as a 2 or 3 star
Beautiful hotel in a breathtaking setting. Fulfilled my bucket list item of staying in a castle as this was built to replicate a fortress. Staff was friendly and service was great. Staying at a hotel with a private beach is worth it in Amalfi! Lots of ants- but expected at a beach hotel
Everything, especially the view.
The location was exceptional. I loved being on the edge of the cliff. The ability to go down to the pool and/or swim in the Mediterranean sea was so exciting. We had probably the nicest room, end with the largest balcony it was perfect. We had rented a car and the signage from either direction was the best. The entrance (at the road level ) was unimpressive. But I don't think you can change that because the whole excitement of the hotel is the location on the cliffside. The distance into the main part of town was easily walkable and fun, although there was a shuttle service we didn't use it. Getting to the town of Almafi is not ideal if you need to use the ferry or bus (especially if its not high season). We had to take a taxi ride to Salerno for 100 euros in time to catch the train to Rome to make it to the airport in time. However we had time to take the ferry from Salerno to Almafi for 6 Euros each for 35 minutes, which was ideal and fun. (no worries about driving the coastline road.
great location, views, pool / ocean area. parking a huge plus. restaurant well run. i would definetly stay here again.
The staff and service was nice. I liked the pool alot. The price for any hotel in Europe is very expensive for what you receive in the USA. I was surprised they did not have any pugs to convert US powered electronics to Italian (all other hotels we stayed at did). The walk from the hotel to Amalfi proper although not that far could be harzardous due to limited side walks on the windy street plus walk through the traffic tunnel. Needs shuttle servic
Hotel staff is very friendly and polite. We can see seaview from room.
The location was amazing. Every view from every angle was beautiful. The dinning room staff was also great. The hotel staff (outside of the dinning room) couldn't have been less helpful or less knowledgeable. They could have also used a 24 hour menu.
Fantastic location, having superb views over Amalfi and its harbour. Good sunbathing facilities and access to swimming in its sea water pool or the sea. Good views from bedrooms as well as public rooms. Good variety in its restaurant. The staff were extaordinarily helpful and professional The standard rooms only have small balconies, some of which are enclosed. Neither your site or that of the hotel indicate this difference between standard and superior rooms.
The views are some of the best we have ever seen from a hotel balcony anywhere in the world. The location is stunning
We loved the fantastic ocean view. It was no luxury hotel by any means but nice & comfortable.
View, large rooms, great service The mildew on the walls and in bathroom
The attentive staff, location and facilities. N/A
There was a pool and access to the sea. Location. Timings of mini-bus shuttle service into town were not useful.eg.drop off for lunch but no pick up later.
The view from our room and all over the hotel was incredible. We loved being very close to Amalfi (10 min walk) but not directly in town. The staff was very nice and attentive and knowledgeable. The pool decks built into the cliff were an amazing place to hang out for the day. The bed wasn't the most comfortable in the world but it was fine and made up for by the rest of the hotel
The view from my room is spectacular, so with the view from the dining area. The hotel owner is very helpful and nice. It is not well signposted. You need to carry your luggage upstairs but I got the hotel owner help me.
Very quaint terrace overlooking a great view of the bay. The recently finished Neimeyer Amphitheater can be viewed from the terrace. The breakfast could be improved
We were very impressed by the location and character of this hotel. Its terrace shaded by lemon trees offered stunning views of the Amalfi coast.
Newly refurbished and well kept B&B, with comfortable bed and bathroom. No frills or luxury, but a magnificent view on Minori and the Costiera and held by a very friendly and helpful couple.very reasonably priced mini bar